Firefox 技術支援討論區

I have three problems. One is, as my title, I have to do Ctrl D two times to have "Edit Bookmark". The second is, frequently, the link that I open in another tab reaches nothing. Sometimes, reenter it in the tab (and press Enter) works, sometimes not. Sometimes, enter it in another tab works, sometimes not. When it works in another tab, the link appears in the first tab also. The third annoying thing is not necessarily related to you. Sometimes, when I try to open a Youtube link in another tab with the middle mouse button, the tab don't open.

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe I need to go with Safari.

websites showing NONE of them are connected in firefox either in my bookmarks toolbar or the quick list of websites on the top bar, so therefore I can not open any webpages. Please advise.

I just posted a question re: my pull-down bookmarks menu disappearing. I stated in the question that my bookmarks themselves weren't gone, just the menu. I stand corrected. They are indeed "gone", i.e. completely inaccessible.

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

Like many others, I have used Firefox for a long, long time. Today (2/14/2023) is the last straw. I installed the latest upgrade and now my Bookmarks are all gone. When I say all gone, I mean "all gone." There is no backup, no previous dates, no nothing. I tried all the suggested by Firefox in the pages of the website. No help. And this is not an isolated instance. For the past several upgrades, many such issues have occurred with great frequency.

This time, my layouts were gone, my toolbar icons were gone - not even in the "Customize" option. This is ridiculous and it is getting quite tiring. I'm not sure what the criteria is for developers, but it seems like some of the open source resources could be saboteurs even though that sounds far-fetched.

For Mozilla, it boils down to this: either stop this problem so that it doesn't repeat or I (no doubt along with many others) will find it simple enough to relocate to another browser; maybe with fewer features but absolutely with fewer frustrations and difficulties.

I would prefer that Mozilla fix the situation permanently, but I am not averse to seeking simplicity and performance.

Joe Krsak

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing?

In addition to preventing the problem from occurring, Firefox needs to provide a fix to eliminate duplicate bookmarks in bulk.

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.