Firefox 技術支援討論區

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Bookmark manager is quite good - the manual organization is simple, but I'm confused in same case over and over...

I'm pretty sure, I have some bookmarks already saved to somewhere. But I have a lot of bookmarks. And yes, I can search for some bookmark - the manager find them - I can click and all is running, but - where is the bookmark hidden ? In which folder ? Next time I want to go to bookmarks menu and select that bookmark directly... Not calling BM again and again...

This simple information is missing in searched bookmark, when clicked on them once.

It shows: - name - address - tags - keywords

BUT NOT WHERE IT IS... (?) The folder where it stays...

Do You think it is not important ? For Me sure...

Or I have overlooked something ? Maybe ?

Thank You.

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from the Apple Magic trackpad. The TAB that I use for dissertation work (PHD) disappeared. Thinking that it simply was transferred to the my Bookmarks, I checked there. No joy. I also checked to the bookmark menu TAB for my university teaching work. Not there either? Hmm. I searched for the Bookmark (PHD) and I am not able to locate it.

Any suggestions?

I would be most grateful.

Sincerely, AM

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer?

Thanx,

John

Have not updated my FireFox Browser since Ver. 61.0.2 because the next update eliminated the "Description" field/box under Bookmark Properties. Have any of the later versions restored this bookmark feature?

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating.

They are showing as a world globe when first created.

They used to always work so I can only assume that one of the Firefox updates has stopped this working so can someone provide any information to help get this fixed?

Thanks.

I use the Bookmarks Bar extensively. But all the folders are the same color. I would find it much easier to find things quickly if I could change individual folder colors.

Any way to do this?

I'm already using Jscher's excellent UserChrome script to make the folders an attractive yellow, instead of gray. But can this be done for individual foders?

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Firefox's recent update deleted some of my folders. I have gone through all the profile help entries available. I only have one profile listed: the one after the update. How do I find a different profile that is supposed to be saved that I can go back to installing. I am so upset.

I have been using FF for many Years and kept everything in my profile to retrieve history and bookmarks even if switching the Device. Now since I was forced to do some update I could not lunch the browser unless chosing create new profile. I logged in to my FF account, did password reset, and I have nothing in the browser, no history, no folders with bookmarks although I haven't even change the device. What's wrong>?

Hi guys, Firefox Update was made end of August, then I remember the PC was running slower for 2 days but then all the bookmarks and passwords just disapeared - also the toolbar with all saved bookmarks. How is this possible - PC is running normal now. I was not doing any resets or something like that. Thanks for helping

Goeie middag, Na het starten van Firefox komt steeds een bepaald scherm naar voren. in dit geval een scherm van de bank van mij. ik krijg hem niet weg want ik wil Firefox als eerste ingesteld hebben. met vriendelijke groet ruud

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so.

Someone answered this question before:

https://support.mozilla.org/en-US/questions/1274811

"You can open this bookmark in a tab, possible in "Work Offline mode". If you click the highlighted star on the location bar then you can check via the Folder line where in the folder tree this bookmark is located (second down arrow and use the scroll bar)."

How do I get into "Work Offline mode"? Also, why is this so difficult?

My account randomly stopped allowing me to add new bookmarks. This started about a month ago (maybe less). I have the account on multiple devices and can't add bookmarks from any of them. I have refreshed Firefox and deleted the recommended files, but nothing has fixed the issue.

Thanks to a problem with Yahoo taking over my search functions, I had to eliminate some add-ons. Unfortunately, this meant that my browser history, saved passwords, and bookmarks were effectively eliminated. When I try to restore the bookmarks it can see the files but I get the "unable to load file" error.

Any suggestions?

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all the data... BUT its hard to find!!??

I know location is USERname>AppData> Roaming>Mozilla>Firefox> PROFILES

BUT ... on my NEW Laptop when I go down through C:Drive hierarchy I cant see "AppData" If I search I can find ... BUT I cant actually locate via USER NAME.... Is this to do with HIDDEN FILES???

So when I go to my CLOUD BACKup I have the same problem. I can search & see ...but cant find in the hierarchy so I can recover those files & re-install on my new laptop... Any ideas where these hidden files are located?

Any ideas?

Thx for any help Cheers Keith