顯示下列標籤的問題:

How do I enter my account recovery key?

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why? Moderator note: This question has been edited to … (閱讀更多)

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why?

Moderator note: This question has been edited to remove sensitive information.

Open 1 169

Suspicious activity detected on my account and I've been logged out, so I wanted to know someone tried to hack?

Hi community, I have received an email from Mozilla firefox that Suspicious activity detected on my account and I've been logged out. So I wanted to know are my details a… (閱讀更多)

Hi community,

I have received an email from Mozilla firefox that Suspicious activity detected on my account and I've been logged out. So I wanted to know are my details and p/w are vulnerable. Someone tried to change my email password and I received OTP. so what are precautions and threats are involved now and what I have to do precautions.

Regards, kashif

Open 1 3

Cannot log into Firefox desktop on Windows 10 and cannot sync

I am unable to use my Firefox for desktop since the last update. It started refreshing by itself and, upon restart, I tried setting a main password but it never accepted … (閱讀更多)

I am unable to use my Firefox for desktop since the last update. It started refreshing by itself and, upon restart, I tried setting a main password but it never accepted one even though the same password works on Firefox mobile (which I am using right now to write this from an Android phone). I tried Uninstaller and reinstalling again wiping everything but everything I try to login to sync on Firefox desktop I get "Unexpected error" as soon as I type my email (it's not even asking for a password)

Open 1 4

My account has been restricted and I need help recovering access to it.

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmark… (閱讀更多)

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmarks and saved data, and I really need access again. Please help me understand why my account was restricted and what steps I need to take to recover it. Thank you for your help.

Open 1 118