Firefox 技術支援討論區

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I have not selected.

hello why can there not be a simple way of getting your passwords back after and up grade has lost them why is there not a simple restore button that allows novices like me to just press and reinstall , with out going through the ends of the earth on firefox todo this ? open this file then open that file, lose what has been saved and replace with another file, it is an impossible way to do this for a novice on firefox , with out paying a lot of money to a tech guy that will take a couple of minutes to do but that will take a novice months and not get it done in the end,

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Hi, I'm running Firefox 110.0.1 on a linux machine and since installing cookie autodelete I have noticed that the web site yts.mx keeps reseting its cookie, a PHPSession cookie, even though I only visited the site once and that was a week ago. Also a few minutes after starting firefox yts.mx shows up on the about:network#http page of firefox and I'm guessing this is when the cookie gets set.

I can't find any information about about:network#http but there seem to be a lot of web sites listed that I don't visit. What does this page display?

I have tried removing all entries referencing yts.mx in my history. I have searched all non binary files in my profile directory for any reference to yts.mx. The only one thats comes up is in a file called AlternativeServices.txt and I have deleted the reference in that file numerous times and it keeps coming back.

I have also tried deleting the startup cache.

Any ideas apart from resetting firefox to stop this site from setting cookies when I haven't visited it?

Thanks.

"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377"

I DID see similar postings, but I didn't see where I could say "Me Too." So I'm posting separately.

This started in the past few days, the first with a website I've been using for 10 years. No problem with Chrome. I contacted their tech support. A couple of days later it worked okay till this morning (10/24/22). This evening it's off again -- after another software upgrade.

I'm now experiencing this with a second site, which I've also used for at least 10 years with no problems.

I read in a reply or two something about "profiles." I have no idea what this is or where to find them.

Problem with firefox, In order to load the next web site I have to close firefox and load it again. I have removed all apps and add on's and ran every malware, virus finder that i can find, help, very annoying

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

For over 6 weeks, and only on Netflix Canada, we (family members) have been getting the padlock with a triangle in the address bar only after I log into Netflix. This occurs on any and all of our 4 computers using all of the 3 different internet providers, one of which is the largest Internet provider in Canada, BELL including also the their BELL Mobility Network. I appreciate that as you can see we're using older operating systems, but Firefox reports our version 110 is up to date. Our adult children have much newer computers and later if not the latest Mac OS, and are attempting to access Netflix from other internet providers elsewhere in the province of Ontario. One of them is using the next largest internet provider in Canada, or at least the province, ROGERS. She too is still having this problem. I've been through the mill with Netflix's support people and they blame you guys and our internet providers. I cannot resolve the issue, and for that reason we have ceased using Netflix because of the implicit security vulnerability attached.

What can I do about this? -Peter

I have been using online banking for years and using Firefox to access my accounts. Suddenly, I now get an error message (see attached) that demands I use another browser (e.g., Chrome, etc.). I want to continue with Firefox. The website support people tell me there is a Firefox update needed, but the latest Firefox is installed. I did the usual and deleted the cache and the site data. No effect.

Can you help?

Laptop: Machine Type: Acer Aspire 5 Laptop (model A515-51-50RR) Processor: Intel Core i5-7200U at 2.50GHz (8GB RAM; 1TB HDD) O/S: 64-bit Ubuntu 18.04 LTS Firefox: 106.0.2 (64-bit)

When I reply to emails, either reply, or reply all, I prefer to see all the email addresses from the email header that the original email was sent to. This is the default on most email systems I've used. I think it was the default on Firefox until recently.

Now, when I do a reply, or reply all, the message now starts with the original email, without the email headers. I understand some people may prefer that, but I definitely don't like it. It can be useful to see who the original email had been sent to, especially if there are errors in that list of people, or the people included are fewer or more than the previous email.

Note, if I forward the email, the email does contain the email addresses from the original email header.

This behaviour caused me some real grief when I realised some people had made a mistake when sending me an email recently.

Is there a setting to adjust this?

Regards

   Mark Dunn

In creating a new account, I have long relied on Firefox offering to create a password. Now, though though I verified that automatic password generation is turned on in Settings, the feature is no longer working. How can I get this feature to work?

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you.

Mike Harold [removed email and phone# from public support forum]

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite reloading loop, preventing me from using the website normally.

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.