顯示問題標籤 顯示所有問題
  • 封存

WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (閱讀更多)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

goshjm 於 8 個月前 詢問

CraigS26 最近回覆 於 8 個月前

  • 封存

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (閱讀更多)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

WonkySplonky 於 6 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 6 個月前

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (閱讀更多)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Hbarhorse 於 5 個月前 詢問

Dropa 最近回覆 於 5 個月前

Firefox cannot access many websites

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefo… (閱讀更多)

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

John 於 4 個月前 詢問

user104147805413306348376805769878442569366 最近回覆 於 4 個月前

New page display - to show Google search bar and recent web sites

I used to get a display in the middle of a "New Page" with Firefox - recent revisions have removed that and I only get a Google search bar at top of new page. Help is ap… (閱讀更多)

I used to get a display in the middle of a "New Page" with Firefox - recent revisions have removed that and I only get a Google search bar at top of new page. Help is appreciated. What I am looking for is displayed in images from my Chrome browser - similar, but not like the way Firefox displayed it.

iledwards 於 1 個月前 詢問

Terry 最近回覆 於 1 個月前

Quick website access view

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do … (閱讀更多)

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do I remove this item, please? Thanks!

JurajB2 於 1 個月前 詢問

TyDraniu 最近回覆 於 1 個月前

Internet Connecton

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the… (閱讀更多)

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the browser from firewall checks to no avail. The only alternative remaining is resetting the browser. Any suggestions will be appreciated.

Thanks.

praado 於 1 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 個月前

Export and import bookmarks toolbar

I have reinstalled Windows 10 in a new computer, installed a fresh copy of Firefox, and successfully imported my bookmarks from the original computer. But I cannot disco… (閱讀更多)

I have reinstalled Windows 10 in a new computer, installed a fresh copy of Firefox, and successfully imported my bookmarks from the original computer. But I cannot discover how to export and import my bookmarks toolbar. Another user has attempted to answer the question, but the description is very ambiguous and I can't understand it: https://support.mozilla.org/en-US/questions/1266729. The following "official" page also does not deal with the issue: http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox. I would have expected that there would be an "Import or Export Bookmarks Toolbar" facility somewhere, maybe under Menu | Bookmarks | Bookmarks Toolbar - but no luck. Could an explanation be provided?

Matthew Montagu-Pollock 於 1 週前 詢問

cor-el 最近回覆 於 1 週前

Hand Curser NOT WANTED!

My curser what seems to be randomly turns into a hand Which is un precise and sometimes will open items I do not want opened. For instance whrn I am checking the little b… (閱讀更多)

My curser what seems to be randomly turns into a hand Which is un precise and sometimes will open items I do not want opened. For instance whrn I am checking the little box on email. I need just a pointer! I know windows settings allow changes to pointers Where do I change it in my browser? How can I change this I cannot find any information in settings,

edaustin1 於 6 天前 詢問

Dropa 最近回覆 於 6 天前

Small pop-ups, overflow, font etc.

Hi. I am a new user of firefox and encountered an unusual problem. My font on the start page is really small. The same thing occurs with the overflow menu and pop-ups. I … (閱讀更多)

Hi. I am a new user of firefox and encountered an unusual problem. My font on the start page is really small. The same thing occurs with the overflow menu and pop-ups. I reinstalled firefox and reseted it. Nothing helped.

edgar.123456 於 6 天前 詢問

cor-el 最近回覆 於 6 天前

Yahoo Webmail fails to respond to clicks in Desktop 107.0

https://mail.yahoo.com When clicking on subject line in Firefox 107 page either fails to respond, will respond and render a white page, or respond and render the website … (閱讀更多)

https://mail.yahoo.com

When clicking on subject line in Firefox 107 page either fails to respond, will respond and render a white page, or respond and render the website chrome but not the content of the eMail.

Sometimes the page will render an email but all links, and scrolling are disable.

Only way to get page to display correctly is to press hot keys "ctrl+f5"

Have reset Firefox, attempted safe mode, and have cleared cache, happens on Windows 10, and Windows 11 (most recent service pack on each)

amckern 於 6 天前 詢問

jonzn4SUSE 最近回覆 於 6 天前

Widevine CDM update

Please suggest the schedule for updating new Widevine CDM in Firefox for Browser ( Windows , Linux , Mac) . The current version on Firefox for Windows seem to be still t… (閱讀更多)

Please suggest the schedule for updating new Widevine CDM in Firefox for Browser ( Windows , Linux , Mac) . The current version on Firefox for Windows seem to be still the version released in June 2022.

gauravmittal1408 於 5 天前 詢問

TyDraniu 最近回覆 於 5 天前

Create shortcut on windows server 2019 to launch a website in Fire Fox

Trying to create a short cut on the Windows Server 2019 desktop so the shortcut launches a website in Fire Fox without setting Fire Fox as the default web browser. I have… (閱讀更多)

Trying to create a short cut on the Windows Server 2019 desktop so the shortcut launches a website in Fire Fox without setting Fire Fox as the default web browser. I have tried several ways without success. The server is being used as the master server in a Citrix environment and the users are expecting a near Windows 10 experience in their VDI. Any help would be appreciated

Crewsader 於 6 天前 詢問

Dropa 最近回覆 於 5 天前

videos not playing

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fin… (閱讀更多)

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fine in edge!! What else can I try

dave 於 6 天前 詢問

cor-el 最近回覆 於 5 天前