Firefox 技術支援討論區

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does not open. However, it works in other browsers. How can I fix this?

Hi,

After restarting my MacBook today, it seems like Firefox has been updated. When I signed in to my account, all of my passwords as well as my search history and personal customization have been deleted.

This is a very unfortunate situation. Please advise on how this can be restored.

Kind regards, Oskar

Firefox has stopped saving history and I am unable to save any bookmarks. This seems to have happened recently for no reason I can understand. I haven't made any changes. I use a VPN but was doing so before this happened. I have checked all the settings and also deleted the places.sqlite file. When I click <bookmark current tab> nothing happens and history shows as empty.

Whenever I open a new tab, I start typing into the search bar at the top of my screen. The problem is, every time I open a new tab, I am on google (which I have no problem with); and when I go to type whatever I need to type into the search bar at the top of my screen, the URL from google stays there. So, for instance, if I open a new tab and try to go to Youtube by typing www.youtube.com into my searchbar and then hitting enter, I end up searching www.youtube.comhttps://www.google.com/ instead of just www.youtube.com. I've tried finding somewhere in settings where I can change this, but I can't find anything.

I am unable to login to any website using the "Sign in with Apple ID" option when offered. The login window opens normally, the username and password fields render properly, but then as soon as I hit enter or click login. The confirmation/page with the two buttons one grey one blue that says "continue" appears for a split second and then vanishes. I have turned of all forms of content blocking and the issue still persists.

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Very often, recently, I can't communicate with an organization via their form on the WWW internet. After minutes of frustration, I change to a Chrome or Safari browser on my Mac, and it works just fine.

One of the problems is when filling out a form, Firefox says over and over there is an error. Safari takes that same data just fine, no error.

There are others, but I'll have to wait until Firefox fails again since it's not that easy to reproduce what happened days or weeks ago!

I have forgotten my password and cannot reset it. When I click on "Sign in" my only choice is Enter Your Primary Password. I have forgotten my Primary Password. Using Firefox 122.0

Hello - Over the years I have accumulated a lot of bookmarks over about six devices. Can I delete most of these on one device and then have the others Sync with it without repopulating the list with all the addresses that I've deleted from the first one? Thanks, Ian.

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run it, i get an error. There must must be something wrong.

You can define a certain shortcut in Apple ios or os x systems for example: typing 'cul' we get a full text: "see you later". It's not working in Firefox for some reason. Is it possible to implement this feature in Firefox. Lack of it is sooo PIA.

Hello, I am a first-time user of Mozilla and need help using your browser for college, please. The college I attend uses the browser, and I am not familiar with it.

Thank you, Christopher

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Hello,

I just got a new Macbook Air and I am trying to sync my bookmarks and preference etc., from my current Macbook Pro. I read the help articles and one thing I cannot find is a "Sync Now" option on the Air. It is not under the menu icon list. I signed out of the Pro and back in. The user and PW are the same on both laptops. Hoping you can help.

Julie

Hi. I can't access my add-ons that I installed. When I click on the extensions icon it doesn't open that little menu like it does for other people, but it takes me to 'about:addons' in a new tab. I also want to pin my addons to my toolbar which is also not working. Please help me out

I and my wife both use Macbook Pros. Hers is "old" (2018), mine is "new" (2023). On Sunday Jan 7 2024 I updated Mac OS on her "old" laptop. The update summary said, "This request came from Firefox on Mac OS X 10.15." (see screenshot) and recommended security changes. We were not using Mac OS X before the update. The "old" laptop is working normally as far as I see. I am writing this request from the "new" laptop. What's going on? Is the "old" laptop compromised? If so, what do I need to do? Thanks!