Firefox 技術支援討論區

Dear sir ,

My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is very frustrating to login everyday specially google accounts as it requires 2-Step verification .

I feel nostalgic using firefox because I have been using firefox since my childhood started from 10 years ago when I first start browsing in the internet . I have not moved to any other browsers ever since . It might found to be a bit funny that I grew some emotions using this great browser and I believe the issue can be fixed .

If the crashing issue is not fixed then I am afraid that I may move to using other browsers and that looks a lot easier than facing the issue .

I am using firefox for windows on a 64bit windows 11 pro . System info screenshot will be added with this report . Please consider my situation in a bit serious matter and hopefully I will get your response asap .

i had an update of the firefox browser and i cant find a way to undo it, these colours hurt my eyes and i find it hard to read.(being colour blind) so i seek to undo it and go back to how i had it before which i like and prefer . can someone tell me how to get rid this change in my browser please

Below I show screen shots of the blank page on firefox which has the firefox logo all but diminished under the private browsing mask. It's the same on the start bar but of course much smaller.

It makes it look like the new brand of firefox is the private browsing mask (I am always in that mode except for netflix).

I prefer the firefox logo and I surely don't need to know when I'm in private browsing on the start bar. The home page I don't care about, but I know I'm in private browsing cause the upper area of firefox says private browsing right on the browser itself. I have no idea why we would need be made aware that we're in private browsing, it seems the opposite would be more helpful.

I'm writing because I don't like this new firefox tiny icon with a big purple mask over it. Wanted to let you know.

If you're changing brands or something? To a purple mask? And private browsing isn't all that great.

The image on the left below is the new firefox icon on the start bar. The one on the right is on the blank page which I don't care about at all but it's just a bigger picture.

Who/what is firefox?

I love firefox, but just saying.

Thanks for hearing.

Hi there. Whenever I open a new tab, it crashes, meaning that the rest of the browser keeps working fine but it is unable to load the contents of about:newtab and replaces them with a crash error. I have been tinkering around with the settings and found out it only happens when "shortcuts" is turned on for New tab. If turned off, New tab loads normally. Full disclosure: I am using Nightly on a computer nearly (but not totally) supported by Windows 11. No Nightly experiments that I think should interfere with a new tab are turned on. Thank you for your time.

To the get to the point, simply put the firefox incognito window is not in the same (from what I can best describe) lane as a normal window. How do i reverse this, because this frustrates me more than I would have thought

I just opened a pop up that you sent - asking to choose a color. I had no idea it would change the look of Firefox. Please could you instruct me how to change it back to how it was. This brown is not OK.

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use.

I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

see subject line win 10 pro 64 i7 4 core processor Kaby Lake 14nm chipset Firefox6.0.1 64 bit Thunderbird 102.4.0 64 bit 32 GB DDR4 RAM 1 TB SSD + other SSD & SATA DVD burner Dell Optiplex 7050 SFF mobo: ONW6H5 (U3E1) email: sirpayn@charter.net

I want my browser window to look like all my other windows. Why did you force these stupid themes on users? Why do developers always want to to tell/force others how they should use their computer?

COLOR CHANGES SHOULD HAVE BEEN AN OPTION, not a mandatory change. Realize YOU do not know how EVERYONE else wants to use their computer or have it look. Like, oh say, STANDARD WINDOWS formatting LIKE ALL MY OTHER WINDOWS. I LIKE IT THAT WAY. I don't care if you think that's boring, its not YOU using the computer.

SO - looking through all the searches MANY ARE REALLY UPSET, and there isn't an answer. SO What is the fix to get rid of the stupid themes? And don;t say "Oh, well maybe you will like nnnnn theme!" I KNOW what theme i want - I want it to match ALL MY OTHER WINDOWS. REALLY simple, yet your developers couldn't figure that out?

Or is only fix finally just switching to using chrome? Is that what you are trying to do?

FIX THIS.

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

Hi all,

Firefox is crashing when launched, but not all the time. After a couple of tries, it will launch without issue. This is a brand new Windows 11 Pro installation with all updates. I have run some windows debloating scripts like privacy.sexy and WinDebloatTools, thinking that might have something to do with it, but not sure where to start in troubleshooting this. Any help with where to start looking would be great. Thanks!

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried several things I don't remember, and also clicked on the DuckDuckGo privacy tab when that option came up. I was unable to change the color of the tab but then suddenly got a gray screen with all gray tabs. There is no color.

It is not a Microsoft issue, as I have tried rebooting several times and always get a color screen at the reboot. But when the page starts loading, all the icons are gray. I tried a system restore but after a long reboot got a message that the restore was unsuccessful because apparently blocked by my security software (Webroot). The advice was to temporarily disable Webroot but when I go into my apps, the only option is to uninstall and I am hesitant to do that because I don't know if I can quickly reinstall it without having to call Webroot customer service.

At this point I can't figure out what to do. Can you help without my having to reset everything? I always keep a lot of windows open which is one feature I like about Firefox, and really don't want to have to reconstruct all those pages.

I will appreciate your help in solving this problem, which I think is a software issue and possibly related to some things I might have clicked while trying to change the toolbar color.