Firefox 技術支援討論區

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I tried to restore my last backup which was on July 7 this year but the backup failed to restore. I had over 11 MB. What is wrong? How can I restore my lost bookmarks? These bookmarks have information that I will need in the next days.

When I went to watch Tubi TV today I got this error message when I tried to load the video:

"Oops, your web browser is no longer supported. Please upgrade to a modern, fully supported browser."

But only for a few seconds, then it shows

"Sorry, there was a problem loading the video player. Please try to reload the page. If you are using an ad-blocker, please disable it or whitelist tubitv.com If the problem persists, please contact us at tubitv.com/support"

I booted my firefox in safe mode, still get this exact sequence of events. My firefox is up-to-date. Is there a workaround for Tubi blocking content from firefox browsers? Is that what this is? Thank you

Tabs always start in mute mode. I can turn it on by pressing speaker logo in the tab. The problem is when I shift to a new tab, the previous tab mutes automatically. For example: I listen to YouTube music and want to check my mail. When I shift focus to the new tab the first mutes it self. Any suggestions please. Sincerely Oscar.

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Videos can't be played at higher playback speed Bug

On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Using user-agent spoofer and changing to chrome makes it a little less worse but still the problem sustains. On Brave, the video doesnt have any effect of higher playback speed rather it'll make the video buffer and have very strong red contrast.

I have no audio from Firefox browser. Every other browser and app on the PC works fine. I have tried reinstalling Firefox, and using other Audio devices (speakers, different headsets, etc)

I am trying to go to ace hardware site. I get: Access Denied You don't have permission to access "http://www.acehardware.com/store-locator" on this server. Reference #18.26761cb8.1701661935.890df303 .

The search bar reads: https://www.acehardware.com. Why does my Firefox/Mozilla do this? How can I fix it? Help please, Wendyh

Good morning:

Used to be, to bookmark the current page you'd click Bookmarks / Bookmark Current Page do any edits as far as names & which folder to put the link in then save it.

Recently when I bookmark the current page, as soon as I click Bookmark Current Page, the drop down closes before I've done any editing like what folder it's going into or give it a different name.

I have to click bookmarks again then it tells me to edit current page.

Did something change with the last update?

Thanks.

Regards, Raffie

My screen has been zooming in without me doing anything at all. It's done this for almost a year. I can always keyboard shortcut it back to the 100% size with no problem, but the issue is frustrating! I'm on a Apple iMac and I keep my operating system as well as Firefox updated to the latest versions. My iOS is Ventura 13.5.2, and my Firefox is 118.0.1

Now today it's zooming in and out without me even touching the mouse or keypad. I have a video of it doing this that I took with my phone but I can't upload it because it says it's not a supported file type.

Anyone else experiencing these problems? Any ideas how to put an end to this problem completely?

Have always used Firefox, starting crashing this past month, cleaned buffer,, rebooted and now I cannot open or run Firefox. I had to open Google Chrome just to get here, and I hate Google. Running Windows 10 PRO on desktop. Senior citizen not a computer professional, consider me a kindergarten with a manual Corvette. Please help.

After the last Windows 10 Update Firefox seems gone from my PC.

In Program Files (x86) I still have:

Mozilla FirefoxOld Mozilla Firefox.bak Mozilla Firefox.bak.delete

There is also a desktop folder Old Firefox Data

How can I get back my old bookmarks and passwords? And how can this happen?

Some of my websites load very slowly. So slow that I can use Chrome, login to that site, complete my business, log off, and Firefox is still loading. I don't load extras into Firefox and I don't believe I have anything extra loaded. Some of the websites I have problems with on a regular basis are: Yahoo.com, loading articles, and Synchrony.com for credit cards, such as Amazon, JC Penney and others. Occasionally, close to rarely, they will load immediately, but the majority of the time it takes minutes. Thank you.

I have used Firefox for years and don't recall ever having to sign in, although I did create an account in January 2022. With the upcoming change, am I going to have to sign after rebooting my PC each time?

I have clickserve.datasearch affecting Firefox 116.0.2, which causes a redirect on all links. It does not appear in my list of apps and I can see nothing suspicious in the program list, or in the list of extensions. Running Windows 11 MS Defender and MalwareBytes. MSI GP 63 laptop. Google Chrome on same device is unaffected. Suggestions? Thanks.

So to cut it short, i have an issue with not just firefox but almost all other browsers too. I have tried Firefox, Chrome, Opera and Edge. Both Firefox and Chrome will instantly close when i open them. As in, the window will open and immediately close after barely half a second. This has happened with Chrome and Firefox, yet Opera and Edge dont seem to have this issue. I am a Firefox user normally so this does make it a little annoying. Any ideas on why that is?