Firefox 技術支援討論區

I cannot get my extension e.g. OneNote clipper to work or be visible on my toolbar? I have tried suggestion but still not visible or working on my toolbar. Any suggestions appreciated.

After updating to version 114 I keep having tabs crash. If I close Firefox and reopen it, the first few tabs are fine. After a bit, any tab I try to open gives me a "tab crashed" message. I can only load the default tab screen. If I try to go to Google or anywhere it crashes. I try to do a search and it crashes. I've had to use Chrome to be able to do anything.

I updated. There was then supposed to be a 're-store session'. Didn't happen. And I'm not about to read a thousand pages of twaddle to find out why. Firefox actually just sucks. My tech installed it. I'm going back to Safari.

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for weeks - can anyone suggest what is wrong?

Firefox 114 introduced hidden support for nvidia video super resolution. In about:config you can enable preference gfx.webrender.super-resolution.nvidia to make it work. However I see 0 difference on all videos on all pages. I have everything in nvidia control panel set correctly (VSR enabled and set to 4/4 quality).

Tried to find more info online and someone on reddit complained that it worked before but it stopped working with latest firefox beta (probably before final 114 release): https://www.reddit.com/r/firefox/comments/13duluz/nvidia_video_super_resolution_comes_to_firefox/

I tried using logic too - if this pref is related to webrenderer in its name maybe it is not working because I am not using webrenderer? However I checked about:support and in section graphics->composition I have "webrenderer" so it seems I am using it, but its VSR feature is not working at all.

I have the latest version of firefox as of 6/8/23. I want to be able to click on a link and the + sign on the upper left webpage, (next to the tab) to open a new window, not a new tab. I have been able to do this since firefox was invented many years ago, but suddenly the option for that in settings appears to have disappared. When I uncheck the box in the tab section in settings, "open links in tabs instead of new windows", it is still opening links in tabs. Is there a way to stop the link from opening in a new tab, and instead open a window in a new browser any more? If not, I will be sad to switch over a browser that can still do this. Hopefully someone will provide a solution. While many online posts refer to a "options" button, I only see "settings" button (when I click on the three lines in the upper right).

I download anything over a certain file size, a couple of Mb, and Firefox pops up with this error "failed". I then must manually start the download from where it left of and it resumes this cycle of stopping and me starting.

Recently when I open ebay.co.uk on my Windows 10 PC it opens in a wierd fshion and is virtually unusable(see attached image). The site opens normally on myWindows 10 laptop and on my Android phone. Any bright ideas?

New installation on Win10, all drivers and everything up to date on a powerful Lenovo laptop. The side buttons on the right don't all work either, Settings for instance gives me nothing. Don't know why it's gone like this, it worked fine for a few days and after some general housekeeping (getting rid of One Drive and other low level stuff) it just is a white screen with the status bar bottom left showing your page choice looking like it's about to load but it never does, no error message nothing. i've tried re installation 3 times and refreshed firefox repeatedly btwn installation, all the same nothing. I tried Safe mode as well to see if there was some graphic issue as the laptop has good graphics power but no change. Would like to get my profile and passwords and favourites working again soon hopefully. Can anyone help?

Yesterday Firefox updated itself to what I presume is the latest version which frankly is awful. The tabs along the top are very difficult to read being grey on white. Before my menu bar at the top and the tabs were different colours. Is there any way I can get it back to the way it was. I find this latest version awful and am seriously thinking of using a different browser

The new base system theme for FireFox is not accessible. I cannot visually tell when one tab shifts to another. Three's not enough contrast. There's no line that marks the shift from one tab to the next. I tried countless contributor themes and they're all lacking the same feature - a physical break between tabs. Fades on text are also not accessible. Please fix this issue!

Thank you, Nanette visual deficits in Minnesota

Please please restore version 88 - this 89 version actually is painful to me visually - very harsh. I am not a techie - do not understand answers that try to change code. Just get rid of this horrible change - it's so bad I'm thinking of getting rid of Firefox

I will have only 5 tabs open and it will go up to around 1000-1100 MB. I have tried refreshing Firefox a bunch, uninstall and reinstall extensions, clearing the memory in about:memory, and have tried getting help on reddit as well. I love the look and snappiness of Firefox, and want to use it badly, but can't due to this fact. Can someone help me?

I have two laptops and a mobile phone that are connected to Firefox and have sync operating. One the laptops shows a location of Wrexham which is approximately correct. The other shows a location of Boardman, OR, United States, a place some 6000 miles away and of which I have never heard. Googling the location gives me no useful information, other than it is a small town with no special characteristics. A screenshot of part of the Firefox Accounts page illustrates what the situation is.

The laptop stated as in Boardman has a location set within Windows. That is not Wrexhan but is only a few miles from there.

I have used iplocation.net which gives me the location of my ISP, in England.

I sometimes use a VPN (for work) and when being used iplocation.net gives a different English location which I think is the locaton of the ISP for my Employer.

I am unsure what is going on here nor do I know what implications there are for my security. I do not seem to be able to fix this.

Can anyone help, please?

Upgraded today [05 June 2021] to Firefox 89.0. Very unhappy with this version.

What is the procedure to revert to either Firefox 88.0.1 or 87.0?

Thanks.

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