Firefox 技術支援討論區

new update cause my Mac computer to keep shutting down

/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS.

I am now not able to make video calls on my firefox for Mac browser. (It now says "Video calls not supported on this browser). I used this not that long ago, and it worked. Now it does not for any of my contacts. What can I do to resolve this?

/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you said you have a Mac (using macOS).

A friend posted a link in our WhatsApp chat about free flights. I went to access it via my Mac, but FF immediately showed a warning message. However I was able to clink on the link via my iPhone. Why did I not get the same warning message on the phone?

I really wish I had taken a screenshot. Time to learn!

Purchased new iMac w/ Sonoma v 14.2. Contents of old computer were transferred to new one at the Apple Store but I cannot find my bookmarks now. Any advice is appreciated

Hi, I had been using FF for about 3 years without any issues. Then today, the browser was refreshed updated (I dont know what the exact term is) but since the new browser I have lost all of my history, my saved websites, my extensions etc etc etc . I was under the impression that these can be retrieved, can they as I would really like to be able to reload all of my extensions, but this doesnt seem possible now. Can you advise, why this occured and how I can retrieve the lost information? Thankyou

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned Extensions and there are no extensions for Firefox on iOS.

bold textI want to use Duckduckgo with firefox; but it doesn't work with my mac os 10.14.6-Mojave. Is there an extension for firefox using Duckduckgo?

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara

edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of FireFox.

I have read multiple help pages and double and triple checked settings. My work around has been to Bookmark All Open Tabs each time I close FireFox or shutdown the Mac - doable but a nuisance.

Suggestions appreciated

the activity monitor on my mac shows cpu usage at almost 100% when firefox is active. with safari cpu @ about 15% or less. seems to slow the mac considerably. how to fix?

The type face on my iMac has gone super small. So small I can barely read it. How to I return the type face for all programs to a readable size?

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as your iMac has macOS.

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain why this is occurring? Can someone tell me how to eliminate this problem and has it happened to anyone else?

I am unable to get the "Roboform" (password app) start page to load in Firefox. I have the extension installed as far as I can tell but I believe that's where the problem lies, the extension installation. I am able to install the extensions in both Safari and Chrome correctly so the start page loads in the browsers. Thanks in advance for any help.

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I have no idea if there's a causal relationship here, but the serendipity seems to be something worth mentioning.

I signed up for the Mozilla VPN offering in October of 2022. I did not work well enough, and again, I'm a novice at such things, but I stopped using it within a week. Around the end of December, the Firefox browser has had serious problems where it would constantly crash on just about every page, sometimes multiple times. After a few days of that, I trashed the version I had and downloaded and installed the newest version just last weekend (01 JAN 2023). That lasted a few days, but now, all of a sudden, it will not open at all. I click the icon, it bobs twice, then nothing happens. The right-click "open" feature did likewise. I trashed that too and I am unwillingly to try again until I hear some feedback on this from subject-matter experts, if possible.

With my phone and iPad things are working just fine, so it must be my 5-year-old iMac that has been updated to version 12.6.2 just yesterday. Any feedback would be greatly appreciated. I was using Ghostery and every other security feature I could find with Firefox, but in this age of Surveillance Capitalism, who knows what works anymore.

Thanks in advance, and wishing you all well in every way, sincerely.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.