Firefox 技術支援討論區

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

I am no IT expert, and I am unable to open web pages , I have cleared history and cache , but it does not make any difference, I have a mac ios desk top pc , I have tried to access troubleshooit , no luck there either, very bemused

Français Language Pack by Mozilla Firefox

Installation aborted because the add-on appears to be corrupt.

Add ESET Password Manager browser extension Download Password Manager

Download and install Password Manager as an app or as an extension for your browser.

file could not be installed appears to be corrupted could you help to install these extensions thanks

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is a pop-up. Help!!!

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. Talking is most helpful. Tim

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.effulgencefoundation.org. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and then return to the home page it is half the width of the computer screen. How do I get to make the full screen my default? Thanks Richard

I've been using Firefox with my iMac OS 10.11.6 El Capitan I can't update my OS on my otherwise perfectly operational iMac. Firefox was working for me where other browsers wouldn't.

Today I was invited to update my firefox system through a website I was visiting. I took up the option without giving attention to the 'No-Go' icon and stupidly replaced the Firefox version I had, Now I have no working firefox option and I cant locate the older version.

I understand the security risk but my Mac system, my expensive internet service provider and my own usual caution around internet use, and my awareness of spam and phishing messages have so far protected me on the web. I'd be very pleased to be able to use the Firefox version that will work with my OS 10.11.6 but I don't seem to be able to find a suitable download.

Can you assist me please albeit entirely at my own risk

It will not open certain sites I have used for years. I get the above reference. What is wrong. I think Firefox on my android phone opens the site but on my computer sites are blocked.

Since like 2 weeks, Firefox on my M1 MacBook keeps crashing. This is really annoying which is why I have to consider switching to Brave.

Does anyone have the same problem?

Trying to login to update one of my many published Firefox plugins. It won't take any code from Google Authenticator (Firefox channel), and it won't take any of my saved recovery codes for Firefox. What's going on? I can't even get any support or ask a question from that account.

BTW, the email for the account in question is [edited email from public] @gmail.com

Of course, I can leave the plugins unsupported, but I don't think that's what you want. Any help will be welcome.

F. Ruiz

My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying a new Mac?

I cannot download Amazon assistant. It says I have to install firfox to get it, I already am on firfox but can’t find to download. If I go to Amazon it says the same thing I must download Firefox. I had the same problem with chrome.

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

I recently got a new Mac, running Ventura. When I did I lost the second toolbar that used to be in Firefox, the one that shows frequently used programs, like Google, Apple etc. Instructions say to click on Firefox and select Preferences, but there is no Preference under Firefox. I tried looking under Tools and got no where. What do I need to do?

I purchased ID Resolve but there is no Add On for it that I can find. It only seems to work on Chrome & Safari which I do not want to use. The online software is running "Iris" and works well with Chrome, but I prefer to use Firefox, please help.