Firefox 技術支援討論區

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into the new one. I can see the "old Firefox data" folder and have tried everything Firefox has to fix this but nothing is working. I have lost 6 years of bookmarks!

Anything other tricks to fix this? Thanks!

I have a new computer. When I try to make certain customizations in Firefox, I get the message: Your browser is being managed by your organization. There is no organization. It's just me. I'm not a business. According to my computer settings, I am Administrator. What can I do regarding Firefox?

I had reset my computer. I had also forgot my password of firefox account, so i had reset my password. After that all my data is lost. How do i retrieve my data back.

Hi there,

Firefox suddenly crashed on my laptop earlier today, I sent an error report and tried to reopen Firefox but it crashed again straight away. When I try to open the Start menu it does not respond, same with when I try to open Microsoft Edge. If I try to open Settings the box will open but then immediately crash. I can open Documents, File Explorer, Word and Acrobat, they seem to be unaffected. I have tried turning off and on and restarting with no success. I can open Firefox in safe mode but if I then try to open a new page it crashes. I've run a Norton check and no viruses were detected.

I followed the instructions for finding submitted Crash Reports and the Crash ID is bp-a4997142-2eba-4cbd-ba43-b64f80200907.

I was just using the laptop for work using sites I commonly use. I did download a new version of iTunes and iCloud this morning, not sure if this would have affected it.

I'd be grateful if anyone can help me or provide any advice.

Thanks

Nice [expletive] job MZ lost all my damn book marks, lost all my damn passwords and lost any and all thought of you being a god damn good browser. [profanity] you're update sucks and I want nothing to do with you (2009-2020)

Please do not use obscene, lewd, lascivious, filthy, or excessively violent language. See Mozilla Support rules and guidelines

Hello,

I have been running Firefox for a good long while, but as of little over a month ago it started crashing randomly on my Windows machine (MacOS seems perfectly stable). The crashes occur anywhere between few seconds after starting and hour+ after starting. They don't appear to be linked to any specific activity, and also occur while I'm not actively using the browser, or even using the computer.

I've gone through every "guide" I can find, disabling/removing add-ons, extensions, resetting configuration, deleting stuff incl whole profile folder, disabling hardware acceleration, using Default theme etc. Currently using it with add-ons disabled, and everything reset, but logged in as me and sync'ing Bookmarks, Tabs and Logins.

Only thing that seems to work is to run it in Safe Mode, but mimicking Safe Mode by disabling everything doesn't result in the same stability.

Windows is the latest build, drivers are the latest versions, Firefox is the latest version, currently 80.0.1 64-bit.

Hope someone might have a suggestion as to what to do,

Cheers, NC.

The automatic Firefox Update is blocked by business policy: DisableAppUpdate= true ! How can I change it, in AbleAppUpdate = true or DisableAppUpdate = false, without a course of programmers. Help me, please. With best wishes Gerhard. My Email address: GerhardVieten@web.de

Firefox 80.0.1 is continuously freezing up. No error messages. Sometimes it works again after 30 seconds, and sometimes I have to kill it with task mgr and restart. The issue is not exclusive to any one site.

The issues seemed to have started with the latest release.

The only add on I am running is LastPass for Firefox.

I have tried several things found in troubleshooting guide on here, to no avail.I have even uninstalled and clean installed firefox and run with and without lastpass installed with the same results.

As much as I hate Google Chrome, I am forced to use it as default.

Please help.

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same message on start up). Tried to uninstall and reinstall Firefox - Didn't work (Getting the same message when I attempt to reinstall. About to give up and go with another browser. Can someone please tell me how to get rid of this message and reinstall and start Firefox? I would REALLY rather use Firefox. Thank you!

Why when I am trying to browse a web page in bing the page will display yet when I try to view an individual picture the image turns to black and won't open back up??? just started and I've been using Bing and Firefox for years. Thanks

Hello,

I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found.

Solutions using Tilde do not work for me becuse it's not available on my Apple keyboard.

Why not use Command +< or Command + > respectively, like many other apps do?

And why not at least let me configure that in a simple fashion myself???

Thanks for any solution!

I can't print images, such as labels from FedEx.com. The labels show on the monitor but when you try to print via Firefox, it only has a border, but it's blank where the image should be. It works fine in IE, Edge, Chrome or if I copy the image and paste it to word or a different browser or file, just not via Firefox. Not sure how to fix it, it used to work fine but the recent update broke the printing functionality as well as the drop down menus. Even the one here in Firefox, selecting the response for "Which topic best describes you question?" is completely unresponsive and does not work. I have to use the down arrow to select the correct response. PLEASE FIX THESE ISSUES.

I finally updated firefox after months of it popping up. Now my printer settings are stuck in the last setting i used(brother printer), I can change it to my DYMO printer, but it defaults back to the Brother printer on every new print I do. This is eating up a lot of time changing 3 settings on every print, 50 prints a day. Taking me 5x longer on each label.

How can i make firefox keep my current/last used settings. I'd rather not have to use Chrome browser.

TIA