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bookmarks toolbar

just switched to 2020 MacBook Air. when adding a bookmark to the bookmark toolbar, the icon and name shows. How do I delete the name so only the icon shows? Not sure i… (閱讀更多)

just switched to 2020 MacBook Air. when adding a bookmark to the bookmark toolbar, the icon and name shows. How do I delete the name so only the icon shows? Not sure if it's part of the new touchpad or what!!!

apvisionMac 於 2 年前 詢問

Chinmay 最近回覆 於 2 年前

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accessing Twitter

I suddenly am unable to access Twitter on Firefox, either when I use my bookmark for Twitter or when I search for Twitter on Google and click on the link to the main Twit… (閱讀更多)

I suddenly am unable to access Twitter on Firefox, either when I use my bookmark for Twitter or when I search for Twitter on Google and click on the link to the main Twitter homepage. Nothing happens with either case. The other browser I use (Safari) has no problems accessing Twitter.

Doug 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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i can't scroll down on the privacy & security preferences so I can't reach the segment where I can delete cache/cookies. what do i do? turned off the Mac laptop and turned it back on. nothing. i HATE that there is no person to talk to over the phone!

I followed the instructions on the help site. Went to preferences. Went to Privacy and Security. But when I try to scroll down to find the Delete Cache/Cookies (or whate… (閱讀更多)

I followed the instructions on the help site. Went to preferences. Went to Privacy and Security.

But when I try to scroll down to find the Delete Cache/Cookies (or whatever it says -- I don't know because I can't get to it!), my laptop scrolls down to Sync, the next category below Privacy & Security.

I turned off the Mac laptop and turned it back on. nothing. Help.

I'm sure I'm doing something incredibly stupid and it's a quick fix. If only there were a phone number to call . . .

joanryan1 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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Web page display on Firefox

bold textGreetings Can anyone tell me why when I open a certain website in Firefox the top of the page is hidden by the tabs and address bar. There must be a setting I n… (閱讀更多)

bold textGreetings Can anyone tell me why when I open a certain website in Firefox the top of the page is hidden by the tabs and address bar. There must be a setting I need to change, but I can't find it. Thanks for any help!

Steve Glazier 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Will Firefox retain open tabs and saved browsing sessions when upgrading Mac operating system?

Hi, I'm wanting to upgrade my Mac OS. Will all my Firefox data be retained including my saved sessions? Will opening Firefox have everything just like it was before the u… (閱讀更多)

Hi, I'm wanting to upgrade my Mac OS. Will all my Firefox data be retained including my saved sessions? Will opening Firefox have everything just like it was before the update, so that the last current session will open up with all the previously open tabs?

777bb 於 1 年前 詢問

la3amon 最近回覆 於 1 年前

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Blocked from accessing a public site

I can access this site fine through Safari, but not through Firefox Access Denied You don't have permission to access "http://www.nationalgeographic.com/" on this server… (閱讀更多)

I can access this site fine through Safari, but not through Firefox

Access Denied You don't have permission to access "http://www.nationalgeographic.com/" on this server.

Reference #18.a70b1160.1598129032.429a9a71

willemite51 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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Download button activates randomly

Hi, I've been experiencing quite a concerning bug (I hope) in which the Firefox Download Button Animation starts by it's self at random intervals with no warning whatsoev… (閱讀更多)

Hi, I've been experiencing quite a concerning bug (I hope) in which the Firefox Download Button Animation starts by it's self at random intervals with no warning whatsoever and no downloaded file in /Downloads.

Its been happening for a bout 2-3 weeks now I think and is beginning to worry me.

Thanks

hlaxfors 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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How to load css/js on a site with an unsecure connection

Hi, firefox browser (using it on a macbook, the version is up to date) will no longer load the css/js on a site that i use frequently. It's not a problem on the side of t… (閱讀更多)

Hi, firefox browser (using it on a macbook, the version is up to date) will no longer load the css/js on a site that i use frequently. It's not a problem on the side of the site, as it works fine on chrome and safari (and even on my mobile ios firefox browser). After troubleshooting a bit (deleting and redownloading the browser/removing all addons/ensuring that the page style isn't set to 'no style'/deleting the cache/adding it as an exception to enhanced tracking protection/enabling 'security.enterprise_roots.enabled to true in advanced configuration), and exploring help articles of a similar nature, I've determined that it most likely won't load the stylesheet because the site has an unsecured connection. This is a site that I use frequently and I trust enough to continue using with an unsecure connection, but I've been unable to get Firefox to recognize it as an exception in a way that will allow me to use the site in its full capacity.

summertimesadness99 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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Data in the assigned profile are not being accessed

I recently got a new iMac running Catalina and moved the Firefox profile I had on a hard drive backup to the appropriate folder on the new iMac and assigned that profile … (閱讀更多)

I recently got a new iMac running Catalina and moved the Firefox profile I had on a hard drive backup to the appropriate folder on the new iMac and assigned that profile to Firefox, which is not using the logins, extensions, or themes recorded in that profile. I had FF import the bookmarks from the backup folder that FF creates and so recovered those. The question is, why is the info in the assigned profile not being used?

FF v. 79 OSX Catalina

kochsr1 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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I don't care about "sync". I just want to click on Firefox and browse the web, with my bookmarks kept. How can I do that?

My old Firefox lost the fox icon and gave the "page with crossed sticks" icon. I deleted Firefox, thinking I could just download a new copy. But when I did that, I was co… (閱讀更多)

My old Firefox lost the fox icon and gave the "page with crossed sticks" icon. I deleted Firefox, thinking I could just download a new copy. But when I did that, I was confronted with "Sync". I do not want to use Firefox on other devices, just my iMac. I want to click on the Firefox icon on my dock, type in what I want to find out about, and that's that. Instead, I get confronted with all kinds of gobblity-gook about Sync and can't even browse. Help!!!

EinNYC 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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Preferences not save if Firefox not in Applications folder (Mac Mojave)

I put my applications in SubFolders inside Applications folder. Firefox was in one of them. Each time I quit it, my preferences settings were lost, and I had to reconnect… (閱讀更多)

I put my applications in SubFolders inside Applications folder. Firefox was in one of them. Each time I quit it, my preferences settings were lost, and I had to reconnect to my Firefox account. Since I put Firefox in Applications folder (not in a subfolder) it works. I think it should work even in a subfolder.

Tom25 於 1 年前 詢問

OBW47 最近回覆 於 1 年前

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Open all links in new tab

In chrome there is a setting to open ALL links in a new tab. Cannot find in Firefox. I want ALL links to open in new tab all the time. I found something a couple of weeks… (閱讀更多)

In chrome there is a setting to open ALL links in a new tab. Cannot find in Firefox. I want ALL links to open in new tab all the time. I found something a couple of weeks ago changing "false" to "true". No clue where it is now and clearly it didn't work. Please help or I have to go back to Chrome.

sspillum 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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Is there a way I can view my password in my current computer where I started my account

I am wanting to sign in on another device, but forgot my password. if I sign out of my Mozilla account on the computer I currently use, is there a way to view my passwor… (閱讀更多)

I am wanting to sign in on another device, but forgot my password.

if I sign out of my Mozilla account on the computer I currently use, is there a way to view my password so I can sign in to Mozilla on my other device and sync it?

kby1952 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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Firefox password

Hi, If I already use a password manager service, why would I be required to have something similar with Firefox, I don't understand, why would I even need a password wit… (閱讀更多)

Hi,

If I already use a password manager service, why would I be required to have something similar with Firefox, I don't understand, why would I even need a password with Firefox, is it for added security? I am using a few Firefox extensions, is it for that? Every time I sign on to Firefox browser, I'm prompted for a password. When I headed over to settings to cancel it, a message said not to. This feels more like a pain in the b**t?

Please advise Thanks for helping

urbanlifeus 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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SSL_ERROR_BAD_MAC_ALERT

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work. It is a trusted site that… (閱讀更多)

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work.

It is a trusted site that I have used for many years. The error message above displays and I get the option to retry which usually works, but I lose any content up to that point.

I have contacted the website owners as suggested and they say it is a Mozilla issue. I found a couple of suggestions to fix this on-line, but it did not work.

Can you help?

franlousimon 於 2 年前 詢問

FredMcD 最近回覆 於 1 年前

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firefox ( and Chrome ) wont connect on Macos10.15.6 .

One of my computers a Mid 2014 MacBook Pro laptop runs Safari fine with MAcOS 10.15.6 , but since the update will no longer connect to Firefox or Chrome browsers. A newe… (閱讀更多)

One of my computers a Mid 2014 MacBook Pro laptop runs Safari fine with MAcOS 10.15.6 , but since the update will no longer connect to Firefox or Chrome browsers.

A newer desktop iMac 2019 has completed the Update and has no problems running the most uptodate versions of Safari 13.1.2, Firefox 79.0 , or Chrome ( 84.0.4147.135 ). I tried re-installing the Firefox and Chrome programs , but no success.

Any suggestions on how to correct. Browser connectivity problem. (My network settings are identical on both computers )

loulavopa 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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saving passwords

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I wa… (閱讀更多)

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I want to save it again. Why does it keep asking me to save the password if it never saves it?

nickvatterott 於 1 年前 詢問

Wesley Branton 最近回覆 於 1 年前