顯示問題標籤 顯示所有問題
  • 封存

How to unlock my account?

Hi, I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data. If this is a v… (閱讀更多)

Hi,

I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

How to unlock my account? Thanks

hisham1978t 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

  • 封存

Does resetting Sync password clear data if I'm still logged in?

I recently had to wipe my laptop and didn't have a chance to back stuff up off it. Thankfully, all my tabs and passwords are synced with Firefox Sync, but alas, I don't r… (閱讀更多)

I recently had to wipe my laptop and didn't have a chance to back stuff up off it. Thankfully, all my tabs and passwords are synced with Firefox Sync, but alas, I don't remember my password. So I pulled an old laptop I hadn't touched in a couple years, it was still logged in to Firefox Sync -- I could see all my tabs and passwords there. But the password for Firefox Sync itself? Out of date, turns out it's wrong (must've changed it at some point and not updated.)

So now I'm forced to, eventually, reset my password. What to do? Well, it says it will clear all my data (passwords, tabs, etc.) At the same time, since I'm *already logged in* and can view all the data, I'm hoping it would just stay here locally when it gets wiped server-side, and then I could re-sync my tabs and passwords in. Does this work this way?

tl;dr if I'm already logged into Firefox Sync, and reset the password, will I still lose everything?

Thanks.

timeroot.alex 於 7 個月前 詢問

FredMcD 最近回覆 於 7 個月前

  • 封存

How do I switch from just seeing words and links to seeing a webpage?

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back? It may have switched due… (閱讀更多)

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back?

It may have switched due to a slow connection, but I need to see it as a webpage.

Now the page and any links I follow only open as text and links. No other webpage does this.

I can't find any way to switch it back.

Thanks for your help.

kb3guz01 於 2 年前 詢問

cor-el 最近回覆 於 2 年前

  • 封存

No audio in FF

Hey Firefox community, I was watching videos on youtube using FF earlier on today and there wasn't a problem, but for some reason I'm currently not getting any sound on a… (閱讀更多)

Hey Firefox community,

I was watching videos on youtube using FF earlier on today and there wasn't a problem, but for some reason I'm currently not getting any sound on any website. I'm using a wireless headset and can hear the audio in steam/non-steam games, can talk to friends using discord and can play audio/video files that are stored on my HDD with no audio issues.

Here's what I've checked so far:

- Volume mixer says that FF isn't making any sound, which is odd. - I've turned off hardware acceleration as recommended on another thread, but to no avail. - I've restarted FF and my PC because sometimes it's just that simple. - I've tried other playback devices (computer headphone output, focusrite scarlett solo) and FF won't play through those either. - Just in case someone asks, youtube isn't muted.

I've isolated the problem to FF and considering that I hadn't changed any settings until after the problem occurred (hardware acceleration) I can't for the life of me figure out what might be causing this audio issue. Any help would be appreciated, but until then I'll have to use edge. *shudders*

adamjohnathanlee 於 1 年前 詢問

jonzn4SUSE 最近回覆 於 1 年前