Firefox 技術支援討論區

Do you send messages like this I keep getting? (your icloud storage is full. receive Free an additional 50 gb storage)

I wasn't aware I was using Icloud or is this a fishing scheme?

All of a sudden, Firefox v. 110.0.1 won't open on my MacBook Air running OS 10.15.7. When I open it, it immediately closes with the message "Firefox quit unexpectedly." In the report to Apple, I get the "problem details" info below. I would like to fix this, since all of my bookmarks and saved passwords are in that version of Firefox. Thank you.

Process: firefox [636] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version:  ??? Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [636] User ID: 501

Date/Time: 2023-03-16 20:51:19.974 -0400 OS Version: Mac OS X 10.15.7 (19H2) Report Version: 12 Anonymous UUID: 3D6962AD-7997-7997-0927-776A3FDF70B4

Time Awake Since Boot: 510 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the stream Event log) when I stream:

Too low key frame rate (currently 0.13 key frames/second; recommended minimum 0.25 )

And I get a separate warning from Facebook that the key frame rate is too low, and will result in poor video quality.

If I stream from Chrome, I don't get the error (but Chrome has other problems), so I think it must be related to Firefox. Is there anything I can do about it? Thanks.

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not rectify my problem i will start using Safari instead, had this problem now for sometime

Hello,

Everytime when I open the FF I see the white space on the screen, please check the screenshot.

After I press F11 two times I see borwser normal again.

Thank you, Danijel

Hi, I have been using firefox for a long time and have been quite happy with it, but not so long ago (I suspect that it started happening after the update from 14.3.) I have begun experiencing a really annoying bug/feature and have not been able to fix it myself.

The Bug: When watching any video on any site with fullscreen on, after going to desktop and back (with the three finger down gesture on the touchpad and then three fingers back up) to check the time, the video playing suddenly minimizes (goes out of fullscreen mode) and the whole site goes into fullscreen mode, just as if I have pressed f11 which i didn't a aslo dont want, i know that it seems as a minor issue but it is extremely frustrating as I have been using this for a long time now, and i cant just check time like this anymore.

What have I tried: I have tried doing this in incognito, disabling all addons, messing with settings, trying troubleshooting mode, logging out, and doing the same thing in chrome which doesn't do it.

If anyone has any advice, i would be very grateful, thanks.

Hi I have recently posted an issue of mine so I have decided to ask about this as well.

The Problem: On my schools website there are records of my schools lectures. When I try to load them on the page they just load infinitely and don't play, I can even try to open them up in a new tab and the same happens. Sometimes i get lucky and they play without an issue for a while and then stop and infinitely load again, the funny thing is it happend on the exact spot twice. It isn!t an issue of my wifi or the school's server as the videos load on chrome just fine.

What have I tried: I have tried doing this in incognito, disabling all addons, messing with settings, trying troubleshooting mode, logging out, clearing out cache and cookies.

I would be very grateful if anyone has any suggestions,

Thanks.

Hello, all.

For years now, I've been facing the same issue and it is: Firefox breaksdown and becomes chaos during every update. What do I mean by 'during every update'?. I'll explain how I use firefox and what happens.

I am writing code that is tracking data from a websocket connection. That's why I leave Firefox open all the time, just for tests, to see how my web app would react to different situations. At some there is a Firefox Update. It downloads and installs it, but never actually notifies me when anything of that is happening. Here is the magic - I always know when there was a new version just installed. How? Firefox performance drops, weird and unexpected behaviour and it just becomes chaotic and sluggish until I restart. so I was looking at the console logs of the app that I am developing and after. All of a sudden, I start getting a "SyntaxError: redeclaration of let settings" or something like that (wish I had saved it). The error did not come from my code as I haven't use any 'lets' in my JS code. That SyntaxError was quite specific and I just noticed it in the last update, but the performance drop issue has been there for years now. Maybe that syntaxError was not specific to my app, but on a lower level. I have to keep observing, but I wanted to report it here. Every time there is an update (not a specific one) and I'm using firefox at the same time - I instantly notice the difference. I know, all I need to do is restart the browser and it works fine, but do we really want our browser to behave like that? Do we really want our work to be interrupted by an update that can wait until I restarted my PC? Windows 10 has the same issue. "I DON'T CARE WHAT YOU ARE DOING OR HOW IMPORTANT YOUR STUFF TO YOU IS! HERE IS AN UPDATE THAT WILL BREAK EVERYTHING AND YOU ARE FORCED TO RESTART". I know, I should review my firefox update settings, but these are the default firefox settings firefox comes with and it happens even on a clean install. There are people who would be like... *getting my werid acting voice out* "Oh, this browser has become so slow all of a sudden. Let me try Chrome. OMG! YES! IT'S FASTER!! I'll stick to that".

I did not keep any other issue, since i just closed the browser and did not bother to open it again. I opened it this morning and there was little update window. That makes me think now.. Does the update installation happen before I restart the browser or after? If the installation happens after the browser is clsoed, that would mean just the download itself breaks the browser.

I have a few addons active, but as I mentioned earlier, this happens even when there is an update after a clean install. Thanks for your time reading this. when I this happens again, I will try to gather more data and will update or post a comment under this post. Can anyone suggest any good way to pinpoint the cause? Thanks!

On my early 2009 iMac, the drop down search engine selections in the tool bar search bar flicker on and off and will only appear stable to be selected a search engine if the Command key is held down.

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.

We are using firefox on Redhat 7 workstations and, when we first open firefox and attempt to load a web address it takes 25-30 seconds to connect.

After that first attempt, web addresses load almost instantly.

Our systems are only connected to a local network and not the internet, if that makes a difference. Also, we are using web addresses and not IP addresses. When I try by Ip address it's much faster, but I get the security risk warning for the ssl cert. So I'm not sure if my issue is something between firefox and dns, or if it has to do with the SSL certs? Both dns and ssl are handled by Red Hat IDM.

We are seeing the same behavior on all of our workstations.

Dear Team, I have a situation when I copy a certain text from the Viber desktop app to the firefox browser, the firefox browser cashes for about 15 seconds where I cannot use anything in the browser then it comes back to normal, I've tried on Chrome and Edge and it's normal, Please help..

when i start firefox, it instantly freezes on: 'the last session has crashed' site, which then instantly leads to a windows bluescreen.

would like to help you fix the critical bug and restore the program to a working state.

The program firefox.exe version 111.0.0.8468 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

- EventData

 AppName firefox.exe 
 AppVersion 111.0.0.8468 
 ProcessId 0x4850 
 StartTime 0x1d95cbcf48253c4 
 TerminationTime 23 
 ExeFileName C:\Program Files\Mozilla Firefox\firefox.exe 
 ReportId 1c17ea87-690d-49a3-953c-352884ba3cb8 
 PackageFullName  
 PackageRelativeAppId  
 HangType Unknown

Hello. I am an IT administrator at my company. We deploy Attack Surface Reduction policies in Windows Defender antivirus. We do not deploy Firefox Enterprise and don't plan to, but we also do not block users that want to download it. However, users that do use it report receiving alerts from Defender that some Firefox executables "do not meet a prevalence, age, or trusted list criteria" and get blocked. I installed version 111 on a machine to test, played a bit and then uninstalled it. While I didn't get these during installation or regular browsing, I did receive these errors when uninstalling. I reinstalled and uninstalled again and the same occurred. Could you please investigate and hopefully get them on trusted lists? Thank you.

Firefox v. 111.0.1 (consumer) Windows 10 devices Microsoft Defender antivirus ASR Policy violation: Block executable files from running unless they meet a prevalence, age, or trusted list criteria

Executables affected: C:\Program Files (x86)\Mozilla Maintenance Service\Uninstall.exe C:\Program Files\Mozilla Firefox\uninstall\uninstaller.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_A.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_B.exe .... C:\WINDOWS\TEMP\~nsuA.tmp\Un_Y.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_Z.exe C:\Program Files\Mozilla Firefox\maintenanceservice_installer.exe->(VFS:Uninstall.exe#1)

All my saved private browsing tabs were removed after the latest Firefox iOS update. I had around 30, some that I have had for a long time, through many Firefox updates. Is there anyway to get them back? What happened? Is this a known bug?

Having some issues getting the Amazon.com website to load correctly - seeing lots of blue underlined words and most images won't show up at all. Already tried all the usual steps - clearing cookies, cache and logins. Also rebooted - problem persists. Other browsers (Chrome or Edge) do not seem to have the same issue. Is this a known glitch and/or is there something I can do on my end to fix it?