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white screen when loading certain sites

i can't load certain sites on firefox, it just gives me a blank white screen. there's no error displayed or anything. some sites load fine (gmail, social media, youtube, … (閱讀更多)

i can't load certain sites on firefox, it just gives me a blank white screen. there's no error displayed or anything. some sites load fine (gmail, social media, youtube, etc work normal), but some sites i visit give me a blank screen. they load fine in other browsers and even on firefox mobile, just not on firefox desktop.

i've tried deleting the cache for firefox too, but that didn't fix it either. anyone knows what the problem might be?

thanks!

Marjo van Yperen 於 6 天前 詢問

"text tool"

Where can I find the "text tool" that I need in order to fill in a PDF form? The new update invites me to try this feature but when I do, I can't see a text tool anywher… (閱讀更多)

Where can I find the "text tool" that I need in order to fill in a PDF form?

The new update invites me to try this feature but when I do, I can't see a text tool anywhere.

Thank you.

Gene 於 4 天前 詢問

OneCRL.json data fetch failing from Mozilla URL

Hi, We are using Mozilla's URL (https://firefox.settings.services.mozilla.com/v1/buckets/blocklists/collections/certificates/records) to fetch the OneCRL.json that conta… (閱讀更多)

Hi,

We are using Mozilla's URL (https://firefox.settings.services.mozilla.com/v1/buckets/blocklists/collections/certificates/records) to fetch the OneCRL.json that contain the list of CRL data. This URL was working fine till recently (last month) and we see this URL is returning 404 error. Attached the screenshot of the error.

Need some help on this. Is this a temporary issue OR Can we use different Mozilla URL to get the OneCRL.json data ?

Appreciate any assistance on this.

Thanks, Bharath

krbmisc 於 2 天前 詢問

Browser firefox

Hello. I'm using Windows 11 on a desktop pc. I just downloaded Firefox from internet. Questions: 1. I don't see "About". How can I tell what version of Firefox I have? 2… (閱讀更多)

Hello. I'm using Windows 11 on a desktop pc. I just downloaded Firefox from internet.

Questions: 1. I don't see "About". How can I tell what version of Firefox I have? 2. My browser bar across the top of the screen has buttons ">>" and "Other Bookmarks", with a different set of bookmarks in each. Why are there two? 3. The same toolbar has specific websites appearing on it, like McAfee Security, etc., some of which are not found in ">>" for "Other Bookmarks". How do I get rid of them without getting rid of the buttons for ">>" and "Other Bookmarks" (which I use)? 4. How do I import the bookmarks from an html file which is on my harddrive? 5. Is there any way I can a list of URLs I have visited? Where? If so, can I have it cleared whenever I exit Firefox? 6. Firefox used to have a white screen, now it has a yellowish screen like all my other Windows programs. Can I set it to white?

Joseph 於 1 天前 詢問

Firefox is blocking page elements on some pages

Recently, Firefox has been blocking and/or not loading certain page elements on some websites. Canva and Google Teachable Machine (GTM) are the only site I've noticed hav… (閱讀更多)

Recently, Firefox has been blocking and/or not loading certain page elements on some websites. Canva and Google Teachable Machine (GTM) are the only site I've noticed having issues as of now, but I assume there may be others. Canva loaded perfectly fine in the past, but recently it has stopped loading the images of most graphics. (See included images) I have disabled all extensions; deleted cache, cookies, and site data; reset firefox to default settings, "Refreshed" firefox (the alternative option given when trying to uninstall it), restarted my PC, ensured firefox is up to date, and ensured my settings do not block cookies. I'm at a loss as to what is causing this issue. Both Canva and GTM display different reasons for content not being displayed, but I have a hunch that their issues are related. I have confirmed these sites load correctly on other browsers. I only experience these issues on firefox (both regular and developer edition). All suggestions and advice are appreciated, Thanks!

Some common errors on Canva that I see: Failed to load ‘https://media-public.canva.com/t_gKw/MAFSBct_gKw/1/s-1.svg’. A ServiceWorker passed an Error Response to FetchEvent.respondWith(). This typically means the ServiceWorker performed an invalid fetch() call. hjfept.27f97ba74f48070c.js:69:315

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://media-public.canva.com/t4BYI/MAEcE3t4BYI/1/s.svg. (Reason: CORS request did not succeed). Status code: (null).


Below is some info for trouble shooting: {

     "name": "Web Compatibility Interventions",
     "version": "136.7.0",
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "WebCompat Reporter",
     "version": "2.1.0",
     "id": "webcompat-reporter@mozilla.org"
   }
 ],
 "experimentalFeatures": [
   [
     "experimental-features-auto-pip",
     "media.videocontrols.picture-in-picture.enable-when-switching-tabs.enabled",
     false
   ],
   [
     "experimental-features-ime-search",
     "browser.urlbar.keepPanelOpenDuringImeComposition",
     false
   ],
   [
     "experimental-features-webrtc-global-mute-toggles",
     "privacy.webrtc.globalMuteToggles",
     false
   ],
   [
     "experimental-features-media-jxl",
     "image.jxl.enabled",
     false
   ],
   [
     "experimental-features-css-masonry2",
     "layout.css.grid-template-masonry-value.enabled",
     false
   ]
 ],
 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 26100",
   "version": "136.0b3",
   "buildID": "20250207091649",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:136.0) Gecko/20100101 Firefox/136.0",
   "safeMode": false,
   "memorySizeBytes": 17087225856,
   "diskAvailableBytes": 198202675200,
   "updateChannel": "aurora",
   "supportURL": "https://support.mozilla.org/1/firefox/136.0/WINNT/en-US/",
   "osTheme": "",
   "pointingDevices": [
     "pointing-device-mouse",
     "pointing-device-pen-digitizer"
   ],
   "numTotalWindows": 1,
   "numFissionWindows": 1,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": true,
   "fissionDecisionStatus": "enabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "processes": {
   "remoteTypes": {
     "gpu": 1,
     "webIsolated": 8,
     "rdd": 1,
     "prealloc": 3,
     "extension": 1,
     "privilegedabout": 1,
     "socket": 1,
     "utility_jSOracle": 1,
     "utility_audioDecoder_WMF": 1
   },
   "maxWebContentProcesses": 8
 },
 "normandy": {
   "addonStudies": [],
   "prefRollouts": [],
   "prefStudies": [],
   "nimbusExperiments": [],
   "nimbusRollouts": []
 },
 "legacyUserStylesheets": {
   "active": false,
   "types": []
 },
 "remoteSettings": {
   "serverURL": "https://firefox.settings.services.mozilla.com/v1",
   "pollingEndpoint": "https://firefox.settings.services.mozilla.com/v1/buckets/monitor/collections/changes/changeset",
   "serverTimestamp": null,
   "localTimestamp": "\"1739113028548\"",
   "lastCheck": "2025-02-09T17:01:58.000Z",
   "mainBucket": "main",
   "defaultSigner": "remote-settings.content-signature.mozilla.org",
   "previewMode": false,
   "collections": []

Lusarusrex 於 3 小時前 詢問

How to install 2-factor authentication in FF without having to use a QR code ?

I would like to set up 2-factor authentication but the system DEMANDS I use a QR code. I am using a PC DESKTOP and followed instructions getting a code to my email, but … (閱讀更多)

I would like to set up 2-factor authentication but the system DEMANDS I use a QR code. I am using a PC DESKTOP and followed instructions getting a code to my email, but when I tried to "install" the phone number , FF DEMANDED I use a QR code. This is a DESKTOP COMPUTER !!!!!!! not a phone!!!!!!!!!!!!!! How to install 2-factor but NOT use a QR code? Thank you !

timestreasures 於 2 小時前 詢問

Tracking Protection

I recently encountered an issue when attempting to login to The Coventry Building Society website using Firefox (desktop PC & Windows 1):- https://www.coventrybuildin… (閱讀更多)

I recently encountered an issue when attempting to login to The Coventry Building Society website using Firefox (desktop PC & Windows 1):- https://www.coventrybuildingsociety.co.uk/ It failed to display the page used to enter the one time passcode used for two factor authentication.

After looking on some forums I discovered this is because 'Strict' tracking protection was enabled. If I change to 'Custom' and uncheck 'Tracking Content' then things work as expected.

I also read on a forum that you can leave tracking protection set to 'Strict' but enter the URL for the problem website under 'Enhanced Tracking Protection->Manage Exceptions'. I tried entering 'https://www.coventrybuildingsociety.co.uk/' Initially this appeared to work. However, when I tried it again the following day, the page failed to load as before. I had to change back from 'Strict' to 'Custom' and uncheck 'Tracking Content' once again. It's as if the exception URL is ignored in 'Strict' mode.

Am I doing something wrong or is this how it is supposed to work? Do I need to click on the shield icon (to the left of the padlock icon) and turn off 'Enhanced Tracking Protection' every time I visit the website?

brian_mk 於 7 小時前 詢問

brian_mk 最近回覆於 1 小時前

Clear cookies duplicated on menu

When using FF 133 there are 2 locations to clear cookies. 1 the menu bar on the top left in which you can go to History, Clear recent history, then clear "cookies & s… (閱讀更多)

When using FF 133 there are 2 locations to clear cookies. 1 the menu bar on the top left in which you can go to History, Clear recent history, then clear "cookies & site data" 2. the next is the URL where you click on the HTTPS lock and select "clear cookies and site data"

Strangely method 1. does not clear cookies when selected even though "everything" is selected in the main tab at the top. Method 2 does clear cookies.

This appears to be an over sight or misslabeled menu. Is that correct ?

burjet 於 1 小時前 詢問