Firefox 技術支援討論區

Sling TV audio is intermittent

Sling TV audio is intermittent ONLY with Firefox. I've tested the site with Edge and Chrome and both work. I prefer to use Firefox for other reasons. Is there settings… (閱讀更多)

Sling TV audio is intermittent ONLY with Firefox. I've tested the site with Edge and Chrome and both work. I prefer to use Firefox for other reasons. Is there settings I can change to fix this? Please help as I see that others have posted this same problem.

由 lesguyse 於 4 天前詢問

firefox has old bookmarks not updating to new ones

Hi all, I had a firefox account years ago that i forgot about. Ive just switched from google to firefox by downloading ff and when i opened the browser it had all my old … (閱讀更多)

Hi all, I had a firefox account years ago that i forgot about. Ive just switched from google to firefox by downloading ff and when i opened the browser it had all my old bookmarks and things across the top. I deleted that old account and signed into ff using a new email yet my old bookmarks remained. I then did and 'import' from chrome hoping it would overwrite the old things but it did not. So i am now with a new email / account stuck with older bookmarks i do not want, id like to have all my current bookmarks/passwords and the other things ...

What can I do about this?

Thanks

由 ej25624 於 4 天前詢問

Slow Loading video

Hello, i switched from chrome and loving the firefox and have plan for sticking to it, its great but, There is a issue iam facing which is slow video loading example in … (閱讀更多)

Hello, i switched from chrome and loving the firefox and have plan for sticking to it, its great but, There is a issue iam facing which is slow video loading example in Youtube, in firefox the video have to download certain amount so that it can show the video,which causes stutter and slow loading, in chrome its instantly loads we who using with limited internet speed facing this issue, hope you will fix this, thanks in advance You guys are great, sending love

由 diptochowdhury1919 於 4 天前詢問

Firefox is not using direct WebRTC connection when disabling TURN protocol but candidates are presented

Hello, we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall. Due to performance … (閱讀更多)

Hello,

we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall.

Due to performance issues we wanted to try and let the clients connect directly to the udp ports 16000 - 32000

In Chrome this works as expected.

In Firefox however when we set "media.peerconnection.turn.disable" to "true" FF does not find any WebRTC candidates. We checked the logs and it says there:

"relay only option is set without any TURN server configured" "relay/proxy only option results in ICE TCP being disabled"

But thats NOT true! The option "media.peerconnection.ice.relay_only" is definetly set to "false"

Tested on FF 115.5.0 ESR and 120.0.1

Does anyone have an idea whats happening here? Why doesnt FF even try to make a direct connection?

UPDATE: I just ran a test on our dev system. If we configure BBB so that it does not offer any TURN-servers, FF uses a direct connection. Sadly that is not possible, since we need the TURN server for external connections. When there are TURN-Candidates but TURN is disabled via FF config no connection is established at all. This definetly semms like a bug in FF, since the browser should still be able to simply try and connect directly.

Thank you for you support

由 florian.seifer 於 4 天前詢問

Audio issues using external devices with Google Meet

I use Google Meet multiple times a day for work meetings. After switching to Firefox from Chrome recently, I have noticed some persistent issues to do with audio from dev… (閱讀更多)

I use Google Meet multiple times a day for work meetings. After switching to Firefox from Chrome recently, I have noticed some persistent issues to do with audio from devices external to my laptop. I have a USB external microphone, a USB sound card that powers external speakers, and wired headphones that I use through the laptop's headphone jack. In macOS my default audio input is the external mic, and default output is the wired headphones.

The first issue that I noticed when using Firefox in meetings was that people reported an echoing effect on my audio. Audio from everyone else sounded fine to me. Changing my microphone source in Meet or in macOS did not seem to help, nor did disabling echo canceling in Meet. What did help was disconnecting the USB microphone completely. The impression that I got was that Meet was taking audio from both the USB mic and laptop mic at the same time, even though only the USB mic was selected. This has happened every time I used Meet.

The second issue that I noticed just happened for the first time today. (Note: I now have my USB mic unplugged until I can resolve the mic issue.) In macOS I had my wired headphones set as the audio output device. I joined a meeting, and I was hearing the meeting audio in my headphones and the external speakers (USB sound card) at the same time.

I've used Meet with Chrome for the last few years and never had this type of issue.

Something I have noticed that may be relevant is, when I open Meet in Chrome and go to the Meet settings, it shows my USB sound card and wired headphones as audio input/output options that I can select, in addition to the built-in laptop speakers. But when I open Meet in Firefox, the settings only show the USB sound card and laptop speakers for output - they don't show my wired headphones. FWIW, media.setsink.enabled is set to "true" already - I saw this mentioned as a solution in a similar question from 2022.

Is there anything I can check, or debugging data I can capture when this issue happens, which would help figure out the root cause?

由 owen16 於 4 天前詢問

wee the apps management

hai good morning.. give me a gaid account me

由 john ray palallos 於 4 天前詢問

Cant access youtube account

Hello I have a problem with signing in to my youtube account('s) it tells me that i dont have access anymore. I tried some fixes like clearing cache, history, proxy and… (閱讀更多)

Hello

I have a problem with signing in to my youtube account('s) it tells me that i dont have access anymore.

I tried some fixes like clearing cache, history, proxy and other things you can try. But it still doesnt work

account is fine i can login on other browsers but i think firefox is the best one out there so used to it.

anyone know a fix that might help?

Kind regards Collin

由 collin leferink 於 6 天前詢問

Hijacked by Bing

I click on Firefox, and I get Bing. Disabled extensions as instructed. Still get Bing. I can use Chrome. I can use Edge. Can’t use Firefox.

由 Frank Roylance 於 5 天前詢問

allow camera

'please access to me using the Mozilla camera.

'

由 Parvin Delavari 於 6 天前詢問

Seeking through MP3s served from a certain site causes Firefox to play them in silence

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when… (閱讀更多)

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when playing back in-browser. If I try to jog/skip through the audio, certain portions will cause the time to continue advancing, but Firefox will not play any audio back. Here's a sample. Note that if you allow the full URL to be loaded, then load the stream into VLC, VLC is able to play the audio just fine without any issues.

Possibly similar questions:

https://support.mozilla.org/en-US/questions/1378321

Related bug report:

https://bugzilla.mozilla.org/show_bug.cgi?id=1496567

由 moz_fan 於 1 週前詢問

unable to load Rise of Cultures game because of a JavaScript error

Here is the error report i am receiving when i try to load the game. How do i fix this? RuntimeError: integer divide by zero @https://moceu.innogamescdn.com/Build/1c307f8… (閱讀更多)

由 bene443 於 4 天前詢問

subscribed to newspapers

Downloading each page of a subscribed newspaper takes about 30 seconds. How do I eliminate the slow response? By the way, I deleted Firefox and reinstalled it. That fi… (閱讀更多)

Downloading each page of a subscribed newspaper takes about 30 seconds. How do I eliminate the slow response? By the way, I deleted Firefox and reinstalled it. That fixed the problem only temporarily.

Thank you, Mike

由 mjohnson3020 於 6 天前詢問

YouTube slowdown when loading videos

I remember having: Panaroma, 2 tab organization and several YouTube addons to enhance my experience like Adblock, unhook, dislike return. And with several tabs as checkpo… (閱讀更多)

I remember having: Panaroma, 2 tab organization and several YouTube addons to enhance my experience like Adblock, unhook, dislike return. And with several tabs as checkpoints for my search but I couldn't separate them and also it lagged a lot when having unloaded tabs. LibreWolf provides a better service maybe you could understand the frustration that Firefox had on me. There's no section for videos.

由 Ruyeex 於 6 天前詢問

downloading from Firefox

Dear Community, Been having a problem with downloading for about 2 weeks now. I am doing a course in Ethical Hacking, and have been told to download an .ova file from t… (閱讀更多)

Dear Community,

Been having a problem with downloading for about 2 weeks now.

I am doing a course in Ethical Hacking, and have been told to download an .ova file from the internet. The download is 8.5 GB.

However, it has failed on, now, 8 occasions. The nearest it has come, is it has downloaded 5.1 GB.

Could anybody recommend another tool to download files better and quicker? This course is now almost halfway through and I still have not managed to download the software. Any suggestions would be most welcome. Could it possibly be the case that my anti-virus, Microsoft Defender, is not letting the download through? If so, how could I switch the anti-virus off, please?

Marek

由 MAREK_WES 於 6 天前詢問

I can't open videos on YouTube. Com and load or buffing and can't play

Dear firefox team, recently I use firefox on my windows 10 pro and when I use to open YouTube. Com it opens but when I play a video it starts buffing after one time of re… (閱讀更多)

Dear firefox team, recently I use firefox on my windows 10 pro and when I use to open YouTube. Com it opens but when I play a video it starts buffing after one time of refreshing it plays and it is same at all time so please fix it

由 Gudi Rana 於 5 天前詢問

FireFox and Thunderbird chrashes during start process

The problem comes up for two days after Windows crashes with a blue screen. After POR Windows recovers itself and now works, but FireFox and Thunderbird chrashes immediat… (閱讀更多)

The problem comes up for two days after Windows crashes with a blue screen. After POR Windows recovers itself and now works, but FireFox and Thunderbird chrashes immediately after start. Do you have an idea, what can I do? FireFox crash ID: bp-c4fe47cd-45dc-4024-8cc1-4a2220231204

Thx, Flo

由 ff.richter 於 5 天前詢問

Firefox Won't Let me Unmount USB Drive

This problem just started recently, where I can't unmount an external USB drive without getting this error message: The disk "Projects" couldn't be ejected because "Fire… (閱讀更多)

This problem just started recently, where I can't unmount an external USB drive without getting this error message:

The disk "Projects" couldn't be ejected because "Firefox" is using it.

I hate to keep quitting FF just to unmount a USB drive - that means logging in again to various web accounts.

My only extensions running right now are Enhancer for YouTube, Grammarly, and Facebook Container.

What's preventing me from unmounting a USB drive?

Thanks!

由 Thomas Hanser 於 6 天前詢問

Crazy Shizzle FF duplicates itself anytime a new MAC desktop is opened.

I normally have multiple FF windows open on multiple desktops. After a restart all of a sudden every time I create a new desktop, FF duplicates browser. If I open a ne… (閱讀更多)

I normally have multiple FF windows open on multiple desktops. After a restart all of a sudden every time I create a new desktop, FF duplicates browser. If I open a new FF Window it will automatically appear across all open desktops.

Tried pretty much everything: Multiple restarts Cleared Cache Refresh Firefox General Settings changes

FF 119.01 Monterey 12.6.6

Any thoughts appreciated

由 mitch30 於 5 天前詢問

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0 本週的投票

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Website hangs when loading with firefox but other browsers seem fine.

Firefox seems to get stuck loading pages on the CSO Ireland website For example https://data.cso.ie/table/NIA13 It can be right intermittently but reoccurs again rapidl… (閱讀更多)

Firefox seems to get stuck loading pages on the CSO Ireland website For example https://data.cso.ie/table/NIA13

It can be right intermittently but reoccurs again rapidly at random. Other browsers do not seem to have this issue.

由 liam_millar 於 5 天前詢問

0 回覆

0 本週的投票

2 次檢視

Unable to sign in with mozilla account from firefox

Greetings from Greece, i use Mozilla Fieefox many years now to sync everything from home, to mobile and work. Today at work, I received a new computer with fresh Windows… (閱讀更多)

Greetings from Greece,

i use Mozilla Fieefox many years now to sync everything from home, to mobile and work. Today at work, I received a new computer with fresh Windows 11 installation, bind to an MS Domain and the latest version of Firefox installed.

With a great dissapointment i realised that i couldn't connect with my mozilla account while in the previous pc with with windows 10, worked and synced flawlesly. While pressing "Sign In" from the 3-line menu on the top right corner nothing happens, sometimes it opens a window that keeps loading and some times the login page is loaded. After inserting the email and pressing the button it takes quite some time, a red ribbon notification appears "Proccessing..." and when next screen appears and the password is entered... (it takes also quite some time) the red ribbon notification appears "Working..." and after a little while "The operation was aborted".

I've uninstalled and reinstalled firefox, cleared profiles and created new ones, took advantage of all refresh tools mozilla offers.... nothing. In fact in all 3 pc's we received today the reaction was identical. On the other hand if i try to login to mozilla throught Chrome or Edge the login process works like a charm.

Any thoughts, ideas would be very much appreciated.. could it be a Policy Problem for Windows 11 for example?!?

Thanks in advance for your time

由 Θάνος 於 5 天前詢問

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