Firefox 技術支援討論區

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

No websites will load at all. The address looks fine but the loading ends up timing out just like when the address isn't correct or the site is having issues. I believe this started after the last update, I don't remember if it was a Firefox or windows update. I've tried the suggested troubleshooting tips, and uninstalled re-installed firefox twice. All I achieved was to lose my dark theme and previous open tabs.

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Version 120 (PC) continuously crashes and asks me to refresh and nothing happens (including after rebooting) so I had no choice to uninstall. I normally trust your updates but I'm really regretting this one. Can you help me not switch over to chrome? Maybe you're already aware of this bug and will have it fixed soon.

I have Firefox set to "Ask whether to open or save files" not to Save files. This never happened before, but now Firefox is not giving me the option to open or save files, and automatically starts the download without giving me the box with both options. I get the message Opening in x amount of time in the "Display the progress of ongoing download" button, instead of the remaining time of download where the file doesn't open when the download is finished.

How can this be corrected? I have a feeling something happened in a new version of Firefox.

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26ao%3D1%26asc%3D238391%26meid%3D7ab2984ab89c490d9d19c64154175f61%26pid%3D101195%26rk%3D5%26rkt%3D24%26sd%3D402300560285%26itm%3D164957094349%26pmt%3D1%26noa%3D0%26pg%3D2047675%26algv%3DSimplAMLv5PairwiseWebNoToraCoCoViewsNoHighIdfOrSortByFinalScoreBlenderWithPromotedViewItems%26brand%3DUnbranded&_trksid=p2047675.c101195.m1851&amdata=cksum%3A1649570943497ab2984ab89c490d9d19c64154175f61%7Cenc%3AAQAGAAABQJxAynw2%252BiqzPDrRSEdA1OtGPHECjXiPIHTAGGaFXyfAhhOOcI0evIqLAV5dzxfkWlXm6ww1t0P09GMtcbSuFZjf5HidAoI3BLEE5q9IzcpZf1TZn1%252BLTOgqc1OD9sLjUiICuetx8VnxmROZ45L3noIgk65aQJuCoPA0d32OWfO52LE5XKsl22M11N9hzVfwHgluh%252F5HKiKhVl5Tsx0wb0b0dE30VWGeE6KisowiOj70Bzel9x4sBW7H8CN3vmNB2XZxJ3WwTx5I56fEAax5jK2zMEYDr0au%252Fk%252FCwLpDP%252BFvJPj2%252BRIxUzguSZgC5le17lkTY6CuGTF9xYRefAzw8ks%252FtcGsNkPKFb7ZfNXkOLe1k28NQbsvOuhPVcLk1pb3Joal6Ssw3egfQv4HF3D4vL6v6k1xWnbVepvH8lGXPENE%7Campid%3APL_CLK%7Cclp%3A2047675&epid=23034767275

properly. A lot of the text comes out in very narrow columns. The problem happens quite often on eBay. Chrome does render it properly. Could you please look into this? Thanks, Jon

what triggers the captive portal login... ? It's a great feature on a phone!

I am experiencing it on Linux 6.1.0-13-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.55-1 (2023-09-29) x86_64 GNU/Linux, Firefox 115.1 (esr?) to 120.0.

Firefox is talking out through a Comcast-supplied router to the outside world and the captive portal attempt is being sent to one of localhost's aliases.

The firewall was setup as ufw disable; ufw reset; ufw default deny incoming; ufw default allow outgoing; ufw enable. The local apache is reporting attempts to access localhost's /canonical.html every 3 seconds. 127.0.0.1 - - [22/Nov/2023:06:10:55 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:10:58 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:01 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:04 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:07 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:10 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:13 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0"

Hi guys. I can access google services like google search, calendar in private browsing but it does not work without the private mode. Could someone suggest to me any solution to this problem?

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

i click on the download folder in firebox and doesn't open as its used to.

i already did the "refresh" and didnt word

if someone has a idea how to fix this, thanks

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is not designed to run or that i should reinstall firefox

I have a Logitech mouse. I've used it with both Brave and Chrome problem without problems highlighting text. But the highlight function doesn't work properly with the mouse in FF.

I can double click and highlight a paragraph. I can highlight a single word with no problem. But when I try to highlight a series of words or a full sentence, I can't. Either it highlights but when I try to Copy the highlight disappears. Or when I drag the mouse to highlight it won't highlight at all.

Since the issue only occurs in Firefox and not other browsers, there has to be something in Firefox that's causing this; or some conflict causing highlighting not to work.

I'd be grateful for any ideas how to fix this. It's driving me crazy.

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

At abc7ny.com, I keep getting the message that the video is not supported by my browser I have the media feature pack installed & turned on. What's wrong?

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome.

Please help.

Today firefox can't lunch at all, I made a clearing, also reinstalling (but not "clear" reinstall). There is no any crashes or crash reports, it just doesn't launch

Hi everyone. For the last 6 months, the <Firefox.exe> process is being terminated immediately after launching it.

I tried every solution I came across in the internet: from making a fresh clean installation to changing the profile, deleting the cache files and searching for Malwares and viruses. Unfortunately, nothing has worked.

Nevertheless, if I rename the "Firefox.exe" file to any other name, it will work without a problem. And if I kill the <explorer.exe> process, and then run "Frefox.exe" -without changing its name-, it will also function properly.

Before yesterday, I bought a new computer, installed Firefox, and it was working smoothly. However, today, I installed Office 2021 Pro Plus, logged into my Microsoft account from Word and <Firefox.exe> process is being terminated upon lunching it again.

I formatted the system, made a restore point, downloaded another version of office (2019 Pro Plus), logged into my Microsoft account, and the same has happened again. I tried different scenarios; the result is always the same.

• Same problem is happening with Chrome. Only Edge is working if I logged into my Microsoft account from office apps.

Any idea?