Firefox 技術支援討論區

Saved themes in Firefox color not visible in add-ons manager. Does not fix itself in safe mode. One of the saved themes is a default preset I liked, the other is a preset I made myself, using all options except advanced colors.

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox

also, I tried from my different clients, it's the same behavior， no matter Windows OS 11 10, or Windows Server 2016 2019 2022

it's able to load in MSEdge.

other menus like the pop-up bookmark list menu is fine. i only have this problem with the download menu and the bookmarking menu. i only remember this happening after i started to tweak and customize my windows 11 os, so maybe something in that process happened to break the text now but i have no idea where to look. i have cleared the startup cache, refreshed firefox and even uninstall/reinstalled it completely fresh (this is also what made me believe this is an os problem).

I subscribe to The Times (UK) and use many of their different portals. I am, however, experiencing a really odd problem. For the last three Mondays in a row when I hover over a link it shows one destination which is now three weeks out of date and downloads same when clicked. When I Inspect(Q) the relevant bit of script it shows the correct page for the current week. All other links from the current edition work as expected. The link works correctly on other days of the week. The IT support at The Times have no idea why this is happening and have simply asked me to do stupid things like clearing all cache and cookies relevant to their site. this has no effect whatsoever!

How can this happen and have you any help on the subject?

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking on a keypad that scrambles the position of the number keys each time... It's meant to look like the first image attached below, but when I try to open it in Firefox, it looks like the second image and I can't input my code. I'd like to be able to use Firefox for EVERYTHING but I end up having to use Chrome to access this site, which I use pretty much every day for work, and it's very inconvenient.

I have tried syncing to the time server and manually updating the time with no success. It is only happening on this computer. My other laptop and my Android are fine, so it has something to do with something on this PC. I've tried to disable vpns but that hasn't helped. Any insight is greatly appreciated since the timestamp is crucial for much of what I do!

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email address depending on who I am emailing

Tried a few changes to my g-mail account disabled IMAP and POP that did not work I have a number of blocked email address did not delete these

Hi everyone, When i go to the website config.office.com in firefox there is just a white screen. Nothing more. Instantly white. I have checked if this is an issue at the side of Microsoft but it doesn't look like it is. The website does load correctly in Microsoft Edge.

I tried the following in Firefox: - Firefox is up to date (Version 115.0.2 64 Bits) , I have had this issue in other versions of Firefox too. It's not a new issue in this newest version. - Tried disabling all the security features in Firefox, disabling all add-ons, and disabling the extra security for cookies - Starting firefox in safe mode (Shift click on firefox, then open the website) - Checked the Network inspector. All packets have status 200 (See the first screenshot)

You can check the second screenshot for the white page.

Some help is appreciated :) Thanks!

Hello, I recently installed a fresh FF 115.0.2 (after years of importing my old profile). I noticed a really nice feature, when double clicking a word, a search bubble would open with 4 icons (google, google maps, wikipedia and something else) and you could click one of them and it would open a new tab and search for the selected text.

Today I noticed it is missed. I didn't upgrade FF, I didn't install any new add-on and I didn't even close FF since the last time it worked.

Any ideas how to get it back? And how to add other providers to this very nice feature?

Thanks

the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht no issue.

How do I remove pocket from Firefox?

The published solution does not work. When I type "about:config" in the URL, then "pocket," and change the "extensions.pocket.enabled" to "false," the pocket page still shows up after I close a session or a screen asking me to sign in to pocket. I am always closing unnecessary pocket related tabs.

As I remember, one time it worked but only for two days and then the some form of the pocket page showed up again.

Restarting Firefox does not change anything. Please advise.

Hey, this has been going on for a few days, but when I try to use twitter on desktop, there are no retweet/like/reply buttons. This problem doesn't exist on Chrome or the Mobile app. I can reply to things, but that's it. I also can't browse through my notifications without the page immediately displaying the "Something went wrong. Try reloading." message. I'm not sure what's causing this or if it's just me or what.

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" and a browser check) when I use FF.

I use Win11 with NordVPN, but this wasn't a problem before the latest Win11 update. (It also seems to have affected TB reconnecting to Ymail.) I'm now using Chromium to read my Ymail avoid Cloudflare verification, but I'd rather keep using FF and TB apps.

I've been going though Cloudflare, NordVPN and Mozilla online help for a few days now, and I think I've tried everything there.

Thoughts?

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

No matter what I try, I can't allow any sites to present my screen or a window, I can't find an option in settings neither in the option to allow in the tab. The "allow" button is simply not available at all. How do I solve that? The problem happens in all sites that I've tried: focusmate, cofocus, discord, google meet, etc

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox bookmarks before I will format the Drive and install a fresh WIN10. All the searches just tell how to backup when Firefox is open or Win is running: Press WIN Key... etc. None of them is applicable. I have I have bookmarks saved as bookmarks as well as I have a lot on the upper bar. I need them all.

Please teach me how I can back them up and restore on a fresh Firefox. In previous crashes I lost a lot of bookmarks already. ' Thank you.

Dorian