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Export login data

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password … (閱讀更多)

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password is not correct. I've reset the password with the same response.

mjdubie 於 1 年前 詢問

cor-el 於 1 年前 解答

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Autofill Issue

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to … (閱讀更多)

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to see anymore. It's very annoying. I think I have turned off all the autofill options under Firefox>Preferences, but all these old account names keep showing up. Any suggestions for how to solve this? Thank you

bclough9377 於 1 年前 詢問

cor-el 於 1 年前 解答

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Cannot verify my device on Chase Bank's secure server

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to b… (閱讀更多)

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to blank rather than submitting. I've cleaned my cache and cookies, restarted my browser, spoken to Chase reps... but it seems the issue is the browser. Firefox is the only browser I have this problem with.

It was suggested to me that Total Cookie Protection is not allowing Chase to verify, but I toggled off Enhanced Tracking Protection on the site, as well as adding exceptions as many of Chase's secure servers as I've seen (the exceptions in the attached screenshot go way past 7...), and I still can't verify and log in.

Anna 於 1 年前 詢問

Medhasree Suram 於 1 年前 解答

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Opt-out language sync

I have two profiles on one computer and I want to use these profiles in different languages for web pages (one in English and one in my native language). If I sign-in the… (閱讀更多)

I have two profiles on one computer and I want to use these profiles in different languages for web pages (one in English and one in my native language). If I sign-in the two profiles using one common Firefox account, this seems to be impossible: a change of the language setting in one profile immediately reflects into the other profile. Is there a way to disable the sync of language? I want histories and bookmarks to be synced across the profiles and thus I want to use the same account. Thank you.

kazuma.tateiri16 於 1 年前 詢問

cor-el 於 1 年前 解答

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Firefox on iphone is frozen with pop-up that says "your apple iphone is severely damaged"

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete… (閱讀更多)

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Gitana 於 1 年前 詢問

Gitana 於 1 年前 解答

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What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (閱讀更多)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

jordwms 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Potential security issue ONLY in Firefox. All other browsers work fine.

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. Th… (閱讀更多)

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. This ONLY happens with Firefox; all other browsers are working fine. What do I do to fix this because obviously it is a huge concern.

jculligan 於 1 年前 詢問

MarkRH 於 1 年前 解答

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How do I reorder Bookmarks in Toolbar

I used to be able to simply click and drag to reorder bookmarks but this no longer works (Firefox 115.02). Is there a new way to do this or, if a bug, when will it be fix… (閱讀更多)

I used to be able to simply click and drag to reorder bookmarks but this no longer works (Firefox 115.02). Is there a new way to do this or, if a bug, when will it be fixed?

praylett1 於 1 年前 詢問

praylett1 於 1 年前 解答

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Save Bookmarks from other drive

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox … (閱讀更多)

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox bookmarks before I will format the Drive and install a fresh WIN10. All the searches just tell how to backup when Firefox is open or Win is running: Press WIN Key... etc. None of them is applicable. I have I have bookmarks saved as bookmarks as well as I have a lot on the upper bar. I need them all.

Please teach me how I can back them up and restore on a fresh Firefox. In previous crashes I lost a lot of bookmarks already. ' Thank you.

Dorian

dwctrader18 於 1 年前 詢問

dwctrader18 於 1 年前 解答

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using Location Services on Mac

I tried to log in to a website that requires access to my location. I'm using Firefox 114.02 on an iMac running Monterey 12.6.7. I was able to get in to Firefox's Locati… (閱讀更多)

I tried to log in to a website that requires access to my location. I'm using Firefox 114.02 on an iMac running Monterey 12.6.7. I was able to get in to Firefox's Location settings and now have the website listed with "Allow" noted. This was not enough, and for some time I didn't understand why. Then I discovered the Mac's System Preferences' Security and Privacy section, where Location Services are one category under Privacy. Selecting Location Services brings up a list of apps that are allowed to provide location information. For some reason, other browsers are on the list and can be turned on or off, but Firefox is not on the list of apps that can be selected as permitted. Am I missing something here? I can't find any way to add apps to the list so that they can actually be selected. Any advice?

MrWenger2 於 1 年前 詢問

zeroknight 於 1 年前 解答

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Last Firefox update lost my all my saved logins/passwords and every bookmark I had.

Well done Firefox team. I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did. Imagine my suprise … (閱讀更多)

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

Alexis 於 1 年前 詢問

Alexis 於 1 年前 解答

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Youtube Constantly Buffering after Pausing and Resuming

I've been watching and following along with a Unreal Engine 4 Course on Youtube for some time now (mentioning in case the resource usage has something to do with it), and… (閱讀更多)

I've been watching and following along with a Unreal Engine 4 Course on Youtube for some time now (mentioning in case the resource usage has something to do with it), and in the past couple days I've noticed a pretty serious and annoying bug. When I pause the video, tab (Cmd + Tab on MacOS) into Unreal Engine, do some things, then tab back and resume the video, it will play for one frame and then stop and buffer, but the audio will continue playing. The only way to get the video to resume is to skip forward/backward in the video (either with the arrow keys or the progress bar). I've also tried Troubleshooting/Safe mode and the issue still persits.

beatzoid 於 1 年前 詢問

beatzoid 於 1 年前 解答

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Firefox's built-in PIP icon for videos

I'm using a video as the background for my website, and Firefox's built-in PIP (Picture-in-Picture) icon for videos is displaying. I don't want it to be visible on my web… (閱讀更多)

I'm using a video as the background for my website, and Firefox's built-in PIP (Picture-in-Picture) icon for videos is displaying. I don't want it to be visible on my website. I tried using FFmpeg, but it did not work as it was mentioned by some people on Stack Overflow. I read that Firefox won't display this icon for videos in an iframe, but I don't want to use an iframe on my website. Is there any other solution?

Farimaan.sh 於 1 年前 詢問

cor-el 於 1 年前 解答

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Netflix says incorrect password only in Firefox.

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, … (閱讀更多)

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, clearing cookies, restarting, turning the DNS proection off, restarting my computer, etc to no avail. Anyone else have this issue or know a potential solution?

Mckenzie Boyle 於 1 年前 詢問

Mckenzie Boyle 於 1 年前 解答

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Firefox MacOS integration: broken Edit menu

Hello all, I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (s… (閱讀更多)

Hello all,

I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (see attached screenshot) It looks like this https://bugzilla.mozilla.org/show_bug.cgi?id=1563295

Currently - Firefox 112.0.1 (64 bits) — but issue also there before that upgrade and I think it came with version 112.0.0 - MacOS Ventura 13.3.1 (22E261) — issue also there before that latest update on april 20th - Mac Book Pro with Intel processor — a friend can confirm the issue with that chip but not with M2 and same OS and browser versions.

Thanks.

Gildas Cotomale 於 1 年前 詢問

cor-el 於 1 年前 解答

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (閱讀更多)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

cmartell 於 2 年前 詢問

Chris Ilias 於 2 年前 解答

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Is it possible to open all bookmarks in a folder at once, including those in the nested folder?

Hi, I have been trying to use the extension "Sidebery" to replace "Tree Style Tab" If my tabs are nested, bookmarking the tab tree will give me nested folder structure … (閱讀更多)

Hi,

I have been trying to use the extension "Sidebery" to replace "Tree Style Tab"

If my tabs are nested, bookmarking the tab tree will give me nested folder structure in firefox's bookmark.

If I right click on the top level folder in the bookmark, select "open all in tabs", firefox will only open those bookmarks in the 1st level folder, but won't open those bookmarks in the nested folders.

I wonder is there a way to do it? That is, open all bookmarks in a folder with those in the nested folder, all at once?

Best, Jake

Jake Chung 於 1 年前 詢問

Medhasree Suram 於 1 年前 解答

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server not found

duplicate of /questions/1420552 thread Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm… (閱讀更多)

duplicate of /questions/1420552 thread

Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm. We’re having trouble finding that site.

We can’t connect to the server at secure.adultfriendfinder.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)".

This is the ONLY site, that I have where I encounter this issue. Technical people say that it is not on their end.

I can go to my neighbors computer and immediately gain access.

I have turned off NORD VPN...no success I have turned off Pi Hole...no success I have change search engines...no success...I use DDG on all sites...using Google or Yahoo search engines did not effect the outcome. I have refreshed FF...no success I have deleted and re-installed DDG ad on...no success I have included a screen shot of what I get when denied access.

The only way to gain entrance is to go to the "FORGOT PASSWORD" tab and put in a new password.

The irony of that is, even if I change the PW, and allowed entrance when I log out and want to re-enter I have to change the PW again

Please help me some resolve to this issue...thanks doug

Sando 於 1 年前 詢問

Medhasree Suram 最近回覆於 1 年前

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I cannot save Facebook web pages using the 'save page as' function of Firefox.

Hi, I found this post https://support.mozilla.org/en-US/questions/1270782 and I tried but there is no option privacy.file_unique_origin and it still doesn't work (scre… (閱讀更多)

Hi, I found this post https://support.mozilla.org/en-US/questions/1270782 and I tried but there is no option privacy.file_unique_origin

and it still doesn't work (screenshot)

mm12345 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答