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Firefox crashes when trying to log into websites

For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Trou… (閱讀更多)

For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Troubleshooting mode, updated my OS, disabled extensions... everything I can think of. After some sleuthing, it seems to only happen when trying to log into a website. Doesn't happen on every site, which is weird.

This is so frustrating, please help!

Jeff 於 1 年前 詢問

Jeff 於 1 年前 解答

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113.0.1 Has Issues

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because F… (閱讀更多)

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because Firefox won't allow me to go back to the site's home page. I know this accurate as I can log on to the sites via Safari and No problems and the sites work correctly.

thboo 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Adblocker plus

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads. … (閱讀更多)

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads.

I tried refreshing firefox 3 times but it got stuck in the "almost done" part and I had to quit firefox each time since it would not complete the process.

What else can I do?

Thanks, Martha

mpoinar1 於 1 年前 詢問

TyDraniu 於 1 年前 解答

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Firefox 113 - tab bar moved to above tool bar

I've just installed Firefox 113.0 and my tab bar is now above the toolbar and bookmarks bar. Up until 112, the tab bar was below the bookmarks bar. I have no changed anyt… (閱讀更多)

I've just installed Firefox 113.0 and my tab bar is now above the toolbar and bookmarks bar. Up until 112, the tab bar was below the bookmarks bar. I have no changed anything in UserChrome and in fact that file is still dated 2020. I've searched but haven't found an explanation. Anyone know what changed or is this just a bug? Thanks

bobbd 於 2 年前 詢問

cor-el 於 2 年前 解答

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Firefox preventing Mac from sleeping

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which… (閱讀更多)

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which happened 4 days ago. Any thoughts on how to debug this?

Rumboogy 於 1 年前 詢問

Rumboogy 於 1 年前 解答

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Firefox is on all 4 of my destops (Mac OS Ventura 13.2.1)

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. t… (閱讀更多)

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. to diminish clutter on screen. Firefox shows up on all 4 of them. I want it on only one desktop. Safari works on only one and doesn't show in the other 3 desktops. I have searched the net but haven't found anything that speaks to this in particular. Thanks for any help with this and I hope it's just a simple setting. Regards, Jim Stephens

Jimi 於 1 年前 詢問

Jimi 於 1 年前 解答

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New tab opens to a search website not a blank page

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)???? It's suppose to open a blank page. I set my preferences to open a blank page fo… (閱讀更多)

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)????

It's suppose to open a blank page. I set my preferences to open a blank page for a new tab. This never happened before until I updated my Firefox. I am using 110.0 Firefox browser on my Mac. I am running Mac OS 10.15.7

Never had this problem before and I did a clean install.

cargrfx1 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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"The server encountered an error", unable to view activity or file owner information in google drive

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps: Quit an… (閱讀更多)

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps:

  • Quit and reopen firefox
  • Relaunched firefox in safe mode/extensions disabled
  • Cleared cookies
  • Tried in other browsers (works in Librewolf, Brave and Chromium; doesn't work in any Firefox browser (Nightly, beta, standard)

Zander 於 1 年前 詢問

Zander 於 1 年前 解答

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Search Shortucts not working: "*", "%", "^"

Hello, I'm trying to use the, "*", "%", "^", in my browser bar. What exactly do these do? After entering the shortcut I get a "Tab" or "History" button that shows up in … (閱讀更多)

Hello,

I'm trying to use the, "*", "%", "^", in my browser bar. What exactly do these do? After entering the shortcut I get a "Tab" or "History" button that shows up in the search bar and then after hitting enter nothing happens. Isn't this feature suppose to search inside all my open tabs and my History? Nothing happens after I hit enter.

Thank you.

SuMo Bot 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Restoring a deleted bookmark folder

Hello and thank you all in advance for giving your time to help us! I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6. Under the "Other Bookmarks" head… (閱讀更多)

Hello and thank you all in advance for giving your time to help us!

I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6.

Under the "Other Bookmarks" heading in the Library, I keep quite a lot of folders dividing my bookmarks into the various subjects they relate to and some of those folders are subdivided into subfolders.

One of my "simple" folders is called "PENDING" where i store stuff to look at when I have time. Last week I noticed that folder was missing! There's no other explanation than I stupidly deleted it without knowing, and it contained a lot of stuff!

I read up on restoring bookmarks from backup but

a) I only need this one folder and b) I don't want to overwrite all the bookmarks I've added in the past weeks.

Even if I could get the bookmarks from that one folder in a plain text file that I could read, I've no problem doing a bit of work, pasting each one into Google and re-acquiring it as a bookmark.

Any advice will be deeply appreciated!

Many thanks and very kind wishes,

Jim

jimmadden 於 1 年前 詢問

jimmadden 於 1 年前 解答

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Lost ability to upload email connection after latest upgrade

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone… (閱讀更多)

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone.How do I get my email back?

Mary Beth 於 1 年前 詢問

Mary Beth 於 1 年前 解答

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Multiple home pages

The message I received from you is for Windows. I have a MAC. See picture below. If I try to open up more than one tab, I get multiple home pages. Is there an adjustm… (閱讀更多)

The message I received from you is for Windows. I have a MAC.

See picture below. If I try to open up more than one tab, I get multiple home pages.

Is there an adjustment I can make to stop this?

Thank you.

Mary Ann

mafrazier1 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Unreadable / garbled / distorted text rendering?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82). Tested on following browsers: Firefox 114.0.2 (64-bit) Fire… (閱讀更多)

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

  • Firefox 114.0.2 (64-bit)
  • Firefox Developer Edition 115.0b9 (64-bit)
  • Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Leonard L. 於 1 年前 詢問

cor-el 於 1 年前 解答

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Export login data

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password … (閱讀更多)

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password is not correct. I've reset the password with the same response.

mjdubie 於 1 年前 詢問

cor-el 於 1 年前 解答

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Autofill Issue

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to … (閱讀更多)

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to see anymore. It's very annoying. I think I have turned off all the autofill options under Firefox>Preferences, but all these old account names keep showing up. Any suggestions for how to solve this? Thank you

bclough9377 於 1 年前 詢問

cor-el 於 1 年前 解答

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Cannot verify my device on Chase Bank's secure server

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to b… (閱讀更多)

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to blank rather than submitting. I've cleaned my cache and cookies, restarted my browser, spoken to Chase reps... but it seems the issue is the browser. Firefox is the only browser I have this problem with.

It was suggested to me that Total Cookie Protection is not allowing Chase to verify, but I toggled off Enhanced Tracking Protection on the site, as well as adding exceptions as many of Chase's secure servers as I've seen (the exceptions in the attached screenshot go way past 7...), and I still can't verify and log in.

Anna 於 1 年前 詢問

Medhasree Suram 於 1 年前 解答

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Opt-out language sync

I have two profiles on one computer and I want to use these profiles in different languages for web pages (one in English and one in my native language). If I sign-in the… (閱讀更多)

I have two profiles on one computer and I want to use these profiles in different languages for web pages (one in English and one in my native language). If I sign-in the two profiles using one common Firefox account, this seems to be impossible: a change of the language setting in one profile immediately reflects into the other profile. Is there a way to disable the sync of language? I want histories and bookmarks to be synced across the profiles and thus I want to use the same account. Thank you.

kazuma.tateiri16 於 1 年前 詢問

cor-el 於 1 年前 解答