Firefox 技術支援討論區

Hi not sure if this may have to do with Xsolla who apparently manages the reciept emails for robux but last month we started having problems paying for robux in firefox. The purchase page loaded the upper elements but the parts of the page where you put in the credit card info would not load in firefox. That part of the page showed only the background colour. So we had to switch to opera or edge in order to purchase the robux. This happened in firefox on both a mac os mojave and separtely on a windows 10 machine as well. Many thanks, Phil

[Edit: I accidentally clicked on the "this solved my problem" button in my first support email but it was the second reply by cor-el that came closer to solving it. Not sure how to change this]

Win 7Pro, 64 bit Firefox has been increasingly unstable over the past weeks. After installing the latest Version, all my bookmarks are lost. Is there a way to retrieve them? Hugo Scheer

Yippy.com search engine recommends mozilla firefox and has a large button in the corner to make it default search on mozilla. This does not work and this search bar does not appear to be an option on mozilla? It is a search bar by IBM powered by Watson. Anyone know whats going on?

In my main profile, restore session stopped working. The option is set, but it doesn't work. It worked for 3 years since I created this profile, but now it doesn't work.

Recently, this profile has been crashing regularly on quit. I quit (CRTL-Q) and the window does away, then 10 seconds later, I get a pop up message saying that firefox crashed.

Just a moment ago, I had a system crash and now this profile refuses to restore my session. When I started it, there was a new session and all the backup session files contain new sessions, not my tabs. Lost all tabs.

Anyone else seeing this?

I have Win 7 . I use the Fire Fox browser. Someone could go to my secure site and click the login box and retrieve all my user names. Why is this necessary to show these on a secure site?

Hello, I want to be able to search directly from Google, Bing, etc. when I am in a private window. Computer will search from the address bar only when initially bringing up a private window. I type in Google.com, Bing.com, etc. in the address bar & I then can search from their search box.

Hello,

I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I downloaded newest version from website. Does anybody have a solution to this problem?

Thanks!

I've read this article: https://support.mozilla.org/en-US/kb/push-notifications-firefox

It tells me how to disable new notification requests, however when I go to website, the icon still appears. The icon still wiggles. I want to remove this ENTIRELY. Under no circumstances do I ever want to know anything about any website with notifications. It should be 100% removed because it is trash feature from trash companies.

When I save a pdf-file it is automatically converted into a firefox html dokument. Also all my old safed pdf-files are converted. What does happen? And how can I stop it? I'm not able to safe my scans as pdf anymore.

Thumbnails of videos and Images of clothing listings aren't showing up. YouTube: http://prntscr.com/tyqjv7 Grailed: http://prntscr.com/tyqk9p

Basically since about 15-30 days ago my firefox has been constantly crashing when I open new tab or even simply a link to a website... the more 'power consuming' process is the more likely it will crash. Simply browsing stuff has nearly 0 likelihood of crashing. The frequency varies - something like youtube or steam game browsing will crash with extremely high frequency and will work fine after reopened. Some text based websites will barely ever crash the firefox.

What happens is either instant crash(most frequently) or infinite 'not responding' with the solution being task manager end process.

Either way it happens - reopening browser reopens all tabs that were open.

What I tried: 1) Cleared cache 2) Disabled all extensions. 3) Tried checking about:crashes - 0 reports there in last 30 days... meaning whenever I crash no actual crash report comes in.

I am using chrome at the same time and it has 0 crashing issues under similar circumstances.

Here is a Jsfiddle URL URL which points to Twitter Tweet Button JS / HTML code which I am attempting to embed into a website.

When I load the above in Google Chrome 84 the Tweet Button appears and I can share out the URL of the web page in which the Tweet button is embedded, with no unexpected results.

When I try to do the same with Mozilla Firefox 79.0, in Private Mode, and disabling uBlock extension, the Tweet button does NOT appear, only the "Tweet" text. When I click on the Tweet text, I can not share out the URL as expected.

I am wondering what specifically in Mozilla Firefox could be introducing the problem.

I may have changed a setting ... Normally when I need to sign back in to my yahoo/att email account I can select "stay signed in for 2 weeks" and that works. But as of today, even though I select the 2 week option, when I leave my email page, I have to sign back in upon returning. Every time..... The "stay signed in" option is currently working on Google Chrome and other browsers, but I'd prefer to continue with Firefox. Thank you

I have 15 wordpress.com blogs. My facebook page widget works on the other blogs but not on one. I use Duck Duck Go for all my sites. My privacy level for all is standard. Cleared the cache. How can i set this blog to allow the page? I have the url listed as an exception.

Some eighteen months ago I asked you how to make the scroll bars wider in Outlook. But at the time I was using Windows 7 and I cannot find your answer in my saved emails.

Now I am using Windows 10 and I would again like to widen the scroll bars in Outlook.com my email account.

Your help would be greatly appreciated.

Please remember I am old and not at all computer savvy and would be so grateful for a slow and easy to follow method.

Thank you so much in advance for your help.

Anthony

Just installed Win 10 Pro on a new machine, and as the subject line says, the ebay webpage shows up as text only in Mozilla. Works fine/as expected in Chrome. I've opened Mozilla in safe mode, purged the cache, adjusted font size. No joy.

I use the the bookmarks toolbar extensively, I have nested folders in the toolbar. Recently one of my folders disappeared, I blame my wife but it could have been me... I am hoping it got dragged to another folder but have not been able to find it yet. I used the "show all bookmarks" page and searched and found one of the links in the missing folder but I am unable to tell where the bookmark is stored in my hierarchical organization. Can anybody give me some pointers on finding my missing folder?

Thanks!

For the last couple of months, I have been unable to scroll down on THE GUARDIAN website. I have contacted them and tried a number of the things they suggested to no avail. It was suggested the browser may be the problem. I do not have this problem with any other website. Use Windows 10

I use a number of options/tools/add-ons from Mozilla/Firefox (79.0): Ghostery, AdBlockPlus, PrivacyBadger, NoScript, Forget, and FlashBlocker.

Any idea on how to solve this problem would be very greatly appreciated. Anybody else have this or similar problem?

Thanks.

I was playing a browser based game and it popped up with the error saying:

an error occured running the unity content on this page. See your Javascript console for more info. The error was: InvalidStateError. A mutation operation was attempted on a database that did not allow mutations.

uh... what? I have no idea what Unity is or does. I have no idea (even looking here), how to open Javascript console, and I simply loaded the page. How did a mutation operation, whatever that is, occur?

Anyone have any idea what that means or how to fix it? If so, I'd appreciate any help.