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FF thinks I am on win 10 but I am on win 11.

I just downloaded the latest FF having had an old account. Working fine but I continually get a message that I am on windows 10, which is wrong. I am on Windows 11. The m… (閱讀更多)

I just downloaded the latest FF having had an old account. Working fine but I continually get a message that I am on windows 10, which is wrong. I am on Windows 11. The message has worn out its welcome. Is there a way to fix this.

Solved 1 50

Almost everything in software disappeared on update

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or en… (閱讀更多)

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or enter address" box, and in the upper right hand corner the words "private browsing" with the purple circle and eye eyeglasses icon. That's all. I have tried looking at my profile. It seems to still be there. This seems to be a problem with the Firefox software itself. I have re-downloaded the software three times, the last time I uninstalled Firefox from my laptop and totally reinstalled. Every time I get the same results. This almost blank screen. Let me be clear. There is no purple background, there is no Firefox icon, there are no tabs, there is no customized menu bar, there is no search box in the middle of the screen. I'm working on a Windows 10 laptop 64 bit. Please don't tell me to upgrade the Windows 11, the laptop won't take Windows 11. I get the same window whether I open the regular fire fox or the private browsing Firefox.

Solved 封存 1 200

Firefox (mozilla?) does not recgnise that U've already upgraded to windows 11? how do I have it recognised?

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have i… (閱讀更多)

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have it recognised?

Solved 封存 1 100

How do I uninstall Microsoft Store version of Firefox?

When I started up Windows 11 on my new laptop, I had to connect to the web via Edge to be able to install Firefox. I foolishly went on to install Firefox via Microsoft St… (閱讀更多)

When I started up Windows 11 on my new laptop, I had to connect to the web via Edge to be able to install Firefox. I foolishly went on to install Firefox via Microsoft Store. I have now installed Firefox from the Mozilla website via the Microsoft Store version, but I cannot uninstall the Microsoft Store version. I don't have access to the folder where it is installed even though I log on as an administrator.

Solved 1 40

Recover user data missing after Firefox update

In the last update of Firefox, today, the updated firefox opened without some bookmarks that I had open in the last session and that I don't want to lose. I tried the rec… (閱讀更多)

In the last update of Firefox, today, the updated firefox opened without some bookmarks that I had open in the last session and that I don't want to lose. I tried the recovery following your help (Recover user data missing after Firefox update) but without success. How can I recover lost bokmars? Note: This situation has happened more times and if I can't recover the bookmarks, I will have to give up Firefox, which I have been using for many years and stop recommending it.

Joao Duarte

Solved 封存 1 230

What is the FireFox Release Channel

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Wind… (閱讀更多)

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Windows 10. I don't know what that means (Release Channel). And how can I check if that's what I have?

Solved 封存 1 172

Windows asks alwaus to run firefox as admin

the original error was posted 2015 I had the same quite some times no in 2025/2026 "My Firefox is opening in Administrator mode, which prompts me to agree to allow Firefo… (閱讀更多)

the original error was posted 2015 I had the same quite some times no in 2025/2026

"My Firefox is opening in Administrator mode, which prompts me to agree to allow Firefox to make changes to my PC every time I open it up. I read that I needed to go to Properties and deselect all my compatibility settings but this doesn't work. Any suggestions would be greatly appreciated?"

Solved 1 20

How to remove chatgpt

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm usi… (閱讀更多)

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm using the latest version of firefox on a Macbook Pro. Any ideas welcome. Charlie

Solved 封存 1 281

ESR Not updating Automatically in the background

We are in an enterprise environment and for years we have had disabled automatic updates. Firefox ESR 128.2.0 has been deployed with defaults and these settings have been… (閱讀更多)

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

Locked 封存 1 140

Google is no longer supporting my latest extension of Firefox, what do you Suggest?

I have a macbook air laptop (late 2010) and have been using the latest version of Firefox browser for browsing. It's one of the few browsers still available. Google is … (閱讀更多)

I have a macbook air laptop (late 2010) and have been using the latest version of Firefox browser for browsing. It's one of the few browsers still available. Google is popping up with the message that my browser is no longer supported. Do you have any suggestions about a browser that may work (other than a new computer please)? Will Firefox be coming up with a new extended version that will work? Thanks!

Solved 封存 1 202