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When using google or other google products (like youtube) There are 2000ms ping spikes affecting all devices on the network.

Two updates ago, I had an issue where if I used any Google web products, I had weird network problems that just didn't go away (4000ms ping spikes every 5 packets). I not… (閱讀更多)

Two updates ago, I had an issue where if I used any Google web products, I had weird network problems that just didn't go away (4000ms ping spikes every 5 packets). I noticed it was only when I was using Firefox, so i tried disabling add-ons and extensions, it still happened. I opened it in safe mode, it still happened. I tried using Chrome and Edge, both did not cause issues.

I reset my Firefox completely (There was some custom CSS to put tabs on bottom, where they belong) and it was perfectly fine! No issues! Everything was great for a few days!

Then you guys updated things again... and it was back... so I reset my Firefox again, and even straight out of the box, its still causing the issue, but now only when using google products, with or without add-ons, there is no custom CSS anymore either.

I do not know why its an issue, but it is, and it is ONLY with Firefox, and I really do not want to switch to Chrome or Edge... It also persists after Google is closed, until I restart Firefox.

I am unsure of specifically why this is happening now, but it is a MAJOR problem for me

Kirstenly 於 1 年前 詢問

cor-el 於 1 年前 解答

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Google search not displaying calculations on FF

When I do a Google search on a calculation, such as "1+1" or even "sin(pi/3)/e^(-1.125)", Google returns a calculator with the answer. This is REALLY helpful. I've con… (閱讀更多)

When I do a Google search on a calculation, such as "1+1" or even "sin(pi/3)/e^(-1.125)", Google returns a calculator with the answer. This is REALLY helpful. I've confirmed this behavior on Chrome and Edge on Windows 11.

However, Firefox does not seem to display the returned calculator.

I've attached 3 screenshots, each showing the calculator (Chrome and Edge) and the lack of a calculator (Firefox).

Why is Firefox not displaying the search's calculator and result?

p26 於 1 年前 詢問

TopGun 於 1 年前 解答

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I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons.

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did noth… (閱讀更多)

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did nothing else.

System:Windows 10 家庭中文版 Windows Version:22H2 OS Build:19045.2673 Feature:Windows Feature Experience Pack 120.2212.4190.0

Mason Liu 於 1 年前 詢問

Mason Liu 於 1 年前 解答

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I'm getting mesage "Secure Connection Failed"

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it aga… (閱讀更多)

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it again, browser didn't open it and I gave me message:

Secure Connection Failed

An error occurred during a connection to www.quora.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've tried to get support from Quora.com how message said, but they told me "this error does not originate from our website". And gave me some suggestions - "The easiest way to fix this secure connection error is to reset the Firefox settings." I've performed "Refresh Firefox", but problem persists. I don't use VPN. Can anyone please help me with this problem?

7730200 於 1 年前 詢問

7730200 於 1 年前 解答

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Lost tabs, no history

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost… (閱讀更多)

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost. Thanks Monica

Monica 於 1 年前 詢問

Monica 於 1 年前 解答

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Headphones not working with Firefox and only Firefox

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no… (閱讀更多)

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no sound. 3) I went to Windows settings and checked the volume mixer and tested the sound, the headphones worked. 4) I opened Edge and played a video on Youtube, the headphones work flawlessly. 5) I played a video through my media player, the headphones work flawlessly.

So my conclusion is that it is Firefox that is broken.

I closed Firefox and restarted it and tried steps 1 to 5 above, still got the same results. Firefox did not play any sound over the headphones while all the others worked flawlessly.

I restarted my computer and tried the steps again and still got the same results.

I also deleted Cookies and Site data from Firefox settings and still no luck.

Any suggestions?

chris1810 於 1 年前 詢問

chris1810 於 1 年前 解答

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Firefox simply not loading images of website

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of t… (閱讀更多)

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of times until it finally does. I switched from Google chrome but apparently it was a big mistake, never thought Firefox was so crap. BTW, It's not my adblocker, turned off Enhanced tracking protection and cleared cookies. Nothing works. (on annex I show firefox and google chrome being used on the same website)

eve_nostro 於 1 年前 詢問

eve_nostro 於 1 年前 解答

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Issue with Firefox bookmark recovery

Dear Firefox Support, I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Fir… (閱讀更多)

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

riabenko.p 於 1 年前 詢問

riabenko.p 於 1 年前 解答

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Since latest update, 50% of my Toolbar is unusable! :(

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used. For example, I cannot drag to res… (閱讀更多)

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used.

For example, I cannot drag to resize the search box across to the left side of the toolbar (which is where I like it), nor can any item be dragged or placed there.

I'm pondering (if I know how) installing an older version and preventing updates etc.

Is there another solution? Is anyone else seeing this?

Any tips would be hugely appreciated.

Cheers, Matt (Australia)

greymacro 於 1 年前 詢問

AliceWyman 於 1 年前 解答

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Textbox caret stops blinking after a few seconds

In the past the caret in text entry fields used to blink/pulsate/flash forever in both Firefox and Thunderbird. (Text entry boxes, such as the browser URL-bar, the e-mail… (閱讀更多)

In the past the caret in text entry fields used to blink/pulsate/flash forever in both Firefox and Thunderbird. (Text entry boxes, such as the browser URL-bar, the e-mail To/Subject/Content textboxes, online forms, etc.). Now in the latest versions of Mozilla Firefox 110.0.1 and Thunderbird 102.8.0 the caret stops blinking after just a few seconds. This is very confusing and frustrating for my grandmother and she already called me several times because Firefox and Thunderbird 'stopped working'. I explained to her that this is a new feature but she does not understand and keeps forgetting it after a few days. She is used to the cared blinking continuously, it has been blinking for the past decades whenever she wanted to type something in the computer and it only stopped blinking when the computer program froze or crashed.

I am sure that my grandma is not the only person having issues with the caret not flashing, I for one also would like to have a caret that blinks forever, so when I look away from the screen and look back I do not have to search the text to find where I left my caret.

Please make it so that the default caret appearance and behavior is the same as in all other programs (i.e. blinking forever), as it used to be in the past, just like what everyone is used to. I argue that the majority of users is used to and also expects a blinking caret when they are writing an e-mail or search online and you are confusing a whole lot of people with this minor change, people who do not know how to report bugs or seek help themselves. It's a sign of poor user-friendliness if grandmas need to call their grandchildren or children for help just to write e-mails which they used to be able to do on their own for many years in the past.

I hereby suggest adding an accessibility option for people who wish to disable the blinking cursor and to change the default behavior back to 'caret flashing forever'.

Jan 於 1 年前 詢問

cor-el 於 1 年前 解答

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I cannot unpin Firefox from the taskbar

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 1… (閱讀更多)

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 10 and Windows 11', but it seems to be out of date. It says to right-click on the icon and click on `Unpin from taskbar', but there is no such item in the right-click menu any more.

I know that it became difficult to unpin the Firefox icon about a year ago. I got a new PC recently and installed Firefox, but I could not remove the icon. Then realised that I should have done this during installation, by using 'Custom installation' and unticking the 'Icon on taskbar' option. I searched the web for clues and found none, so I uninstalled and reinstalled, which was a nuisance.

Some months later, I have just installed the new version 110.0.1, but I forgot to use 'Custom install', with the result that the icon is back on the taskbar. Again I have searched the web, and again no success. I tried reinstalling V110.0.1 on top, using 'custom install' this time --- I could switch off the 'Icon on taskbar', but the icon is still there.

I don't want to uninstall-reinstall this time because I have now configured Firefox as I want it, so that would waste a lot of time --- and I will probably forget again sometime in the future.

I am sure that Firefox has not done this deliberately, because they are always so much on the user's side.

QUESTION: How do I unpin the Firefox icon from the taskbar without uninstalling? I have an idea that there is a registry hack that will achieve this.

bill292 於 1 年前 詢問

TechHorse 於 1 年前 解答

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SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (閱讀更多)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Paul Ellis 於 1 年前 詢問

Paul Ellis 於 1 年前 解答

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How to make a temporary add-on permanent

Hi, I have been using an extension that helps with my school's website for years and now for some reason it has been taken off the firefox store. It's still up on chrome … (閱讀更多)

Hi, I have been using an extension that helps with my school's website for years and now for some reason it has been taken off the firefox store. It's still up on chrome and edge and all of the Dev's other add-ons are still up, its only this one on firefox. I emailed the dev and he sent me the zip file and I've been having to install it as a temporary add-on with the .json file every time i open firefox and its getting really annoying after a year of doing this. How can I just install it permenantly?

jakobdevey 於 1 年前 詢問

TyDraniu 於 1 年前 解答

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Flashing video on https://abcnews.go.com/

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is… (閱讀更多)

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is an autostarting video. But instead of either waiting until I click on it or autostarting normally, it flashes wildly. I have disabled all extensions and the problem persists. Has anyone else encountered this? And more importantly, does anyone have a fix for this issue?

Bob Reed

neutronJK 於 1 年前 詢問

jonzn4SUSE 於 1 年前 解答

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Firefox refusing Primary Password

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based… (閱讀更多)

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

sushreysrivastava1999 於 1 年前 詢問

sushreysrivastava1999 於 1 年前 解答

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Outlook.com email service

Outlook.com email service has stopped responding to clicks on "Inbox". First attempt opens the Inbox, all other clicks to go back to the "Inbox" do not work. The only way… (閱讀更多)

Outlook.com email service has stopped responding to clicks on "Inbox". First attempt opens the Inbox, all other clicks to go back to the "Inbox" do not work. The only way to go back to the "Inbox" is to use the back arrow in the browser, or click on "Sent"(or another file)...then click on "Inbox". The cycle continues. Been like this since I updated to 110.0.1 (64bit)

sandhilllv1 於 1 年前 詢問

sandhilllv1 於 1 年前 解答

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The requested service is temporarily unavailable

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It i… (閱讀更多)

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." Every time. Using Firefox for Android on my phone: same result. I have tried Troubleshoot Mode on my PC: same result. And yet Safari, Chrome, Edge and Brave all load the web page correctly with no error message.

What am I doing wrong?

pgking47 於 1 年前 詢問

cor-el 於 1 年前 解答

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Icloud stopped working on Firefox

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images. … (閱讀更多)

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.

valkerie33 於 1 年前 詢問

valkerie33 於 1 年前 解答