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Can't find where to update my details for donate@mozilla.

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it.… (閱讀更多)

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

firefox1859 於 2 年前 詢問

firefox1859 於 2 年前 解答

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Anyone else lose Dashlane with every Firefox update?

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separate… (閱讀更多)

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separately in the browser and log in, it congratulates me on installing it on a new device. What is Firefox changing with its updates that makes my computer look different to Dashlane? I cannot find the Dashlane version running but I do have it on automatically update.

shubunkinarts 於 2 年前 詢問

shubunkinarts 於 2 年前 解答

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cookies

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have… (閱讀更多)

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have tried umpteen ways around this to no avail. Google Chrome does not have this problem!! I am using version 100.0.2

Elgar 於 2 年前 詢問

cor-el 於 2 年前 解答

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browser issue

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cann… (閱讀更多)

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cannot get on to, eg Twitter, my banking through Nationwide, very frsutrating. So I tried to set a restore point prior to thios morning but that made no dofference, getting desperate now.

stewart.r.j 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Cannot install Norton

I go to Norton, sign in, then go to another sigh-in button and the screen just flashes. Click it several times and just see the screen flash. Norton logged in remotely an… (閱讀更多)

I go to Norton, sign in, then go to another sigh-in button and the screen just flashes. Click it several times and just see the screen flash. Norton logged in remotely and went through some hoops but they came up with the same thing. Cleared the cache, history, no-go. They tell me that is is a problem with Firefox and not them. (and recommended an expensive organization to get help from) This is a computer I just reset to factory and reinstalled completely. Any assistance would be appreciated. Thanks!

o.blates 於 2 年前 詢問

o.blates 於 2 年前 解答

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Firefox -vs- Microsoft Edge

I've always used Firefox as my default web browser. Now that Microsoft Edge got loaded onto my PC I can't access a lot of my bookmarks through Firefox. I get an "access… (閱讀更多)

I've always used Firefox as my default web browser. Now that Microsoft Edge got loaded onto my PC I can't access a lot of my bookmarks through Firefox. I get an "access denied" response. I've tried removing MS Edge but it won't let me. Is there a fix for this problem? How do I remove MS Edge? Any assistance is greatly appreciated. Thank You. Dale P. Appleton [email removed from public]

andappleton 於 2 年前 詢問

FredMcD 於 2 年前 解答

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Subtitles in picture-in-picture are duplicate

Subtitles in picture-in-picture are doubled. I've tried clearing the cache and restarting the browser but the problem persists. Site in question is Netflix (first image).… (閱讀更多)

Subtitles in picture-in-picture are doubled. I've tried clearing the cache and restarting the browser but the problem persists. Site in question is Netflix (first image). Does not happen on YouTube (second image).

Lobo 於 2 年前 詢問

James 於 2 年前 解答

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how do i pin my selections to recent activity AND ELIMINATE SUGGESTED CRAP

Before I took my computer to a repair facility and had to reinstall Firefox, my recent activity bar had all the websites I use and wanted quick access to along one lovely… (閱讀更多)

Before I took my computer to a repair facility and had to reinstall Firefox, my recent activity bar had all the websites I use and wanted quick access to along one lovely line. Now I have a bunch of "suggested" crap Firefox must be getting paid for along my recent activity bar. I've never visited these pages and selecting the menu trying to dismiss them doesn't work. How do I eliminate the sponsored sites and get what I want along the recent activity bar?

Michael Crovella 於 2 年前 詢問

Dropa 於 2 年前 解答

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Where're the Cookies?

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to fig… (閱讀更多)

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to figure out which of them might be the problem. When that didn't work, I disabled all of them together - still the page would not load. I then went to MS Edge, and the page loaded fine - I have only one ad-blocker extension on MS Edge. That left me to believe that the issue may have been that I am blocking ALL 3rd party cookies in FF. I decided that WAS the problem after returning to FF and removing the checkmarks from Tracking Content, Cryptominers and Fingerprinters.

I called the website to talk to technical support. I wanted to find out what 3rd parties were involved so I could decide if I wanted to turn off the blocking of those cookies while using that website.

I was told the company and it's website are not affiliated with any 3rd parties, and so their website does not attempt to set any 3rd party cookies, the user does not need to allow/accept 3rd party cookies while on their site, and therefore, my blocking of 3rd party cookies would have no affect on whether or not I can access their website. INSTEAD... I was told that the 3rd party cookies are in my browser, a part of my browser, so that my browser, and in this case, specifically Mozilla, can keep track of my movements/activities and taylor advertising and other such crap to me.

Now...I did not think my browser actually cared where online I go unless it's one of those websites that FF will block my progress to, advise of an issue and ask if I really wanna keep on going. I thought a browser was simply the vehicle, like a car, that gets you to the store, and it's the store that has the salepeople trying to get you to buy stuff. If Mozilla is setting [tracking and 3rd party] cookies for Mozilla's benefit, why would users be given the tools to block cookies and trackers and other such invasions? Or are these tools just there to make the user feel like they have control, and in reality those tools/settings mean absolutely nothing?

Am I wrong? Or did the individual I spoke with just not know what the bloody hell they were talking about?? 'Cause if they are right...then I'm VERY disappointed in Mozilla and FF. I've been using FF for MANY years because I had more control than what users of Microsoft browsers (and a few others) have.

WHO is setting the cookies? _____________________________________________ Win10 Home, Vs 21H2 (OS Build 19044, 1645) Mozilla Firefox, 100.0 (64-bit)

FitAintBrkDntFxIt 於 2 年前 詢問

FredMcD 於 2 年前 解答

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Secure Connection Failed

Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before … (閱讀更多)

Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before with one exception: All of a sudden, when I try to log into certain web pages, even Amazon, I get this message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

However, if I log into the website using a VPN, I have no problem! Help! Thank you VERY MUCH! Pietro

gaiusplinius 於 2 年前 詢問

FredMcD 於 2 年前 解答

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Login form not loading on ONE device

When trying to log into our email domain (email.grassrootstahoe.com) The brand logo shows up but not the login form. I have tested on other devices and it works fine, ot… (閱讀更多)

When trying to log into our email domain (email.grassrootstahoe.com) The brand logo shows up but not the login form. I have tested on other devices and it works fine, other browsers on this device load it fine as well. I talked to our email hosting and they have no solution as they can not recreate the issue. I disabled all add ons, started in troubleshooting mode, and still the form does not load. In private browsing the page wont load at all. Thanks for any help.

grassrootstahoe 於 2 年前 詢問

cor-el 於 2 年前 解答

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How do I disable the mute button on tabs? Setting "browser.tabs.showAudioPlayingIcon" to false does nothing

The mute icon only shows on hover and takes up 50% of the tab size so I'm constantly accidentally muting tabs without realizing it and silencing video calls and the like.… (閱讀更多)

The mute icon only shows on hover and takes up 50% of the tab size so I'm constantly accidentally muting tabs without realizing it and silencing video calls and the like. The top Google result for this issue -- rightfully yelled in all caps because this is an absolutely horrid UX -- says to set browser.tabs.showAudioPlayingIcon to false, but that does absolutely nothing in FF 100.0

exasperated_plum 於 2 年前 詢問

user104147805413306348376805769878442569366 於 2 年前 解答

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Expired Certificates

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com… (閱讀更多)

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com?

TrainerJim 於 2 年前 詢問

cor-el 於 2 年前 解答

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Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (閱讀更多)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Michael Rohwedder 於 2 年前 詢問

Chris Ilias 於 2 年前 解答

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NewCookie Blocker

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scamme… (閱讀更多)

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scammed? Thanks for any help.

grnbmw 於 2 年前 詢問

Terry 於 2 年前 解答

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Twitter Sticky Header Problem

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen. If I try to tweet, the screen appears to spl… (閱讀更多)

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen.

If I try to tweet, the screen appears to split and it is not possible to see the actual Tweet edit and post screen and the screen locks not able to move up or down.

This has only started in the past few days.

Can you help me to disable to scrolling of the sticky header?

Thanks

raana.walker 於 2 年前 詢問

raana.walker 於 2 年前 解答