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you FUCKED my computer with your updates!

Now you've updated firefox, my tank of a Mac can't function with netflix. So thanks a lot you bunch of techy twats, with your great ideas to make everything better. When… (閱讀更多)

Now you've updated firefox, my tank of a Mac can't function with netflix. So thanks a lot you bunch of techy twats, with your great ideas to make everything better.

When we've got to the end,

we'll realise we cant get back to the beginning.....

simosmivvy 於 1 年前 詢問

Paul 最近回覆於 1 年前

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Firefox will not install

Firstly, I have looked around on here for a bit and have not found anything. I uninstalled Firefox because it was needing to update for a very long time, giving me a pop… (閱讀更多)

Firstly, I have looked around on here for a bit and have not found anything.

I uninstalled Firefox because it was needing to update for a very long time, giving me a pop up every time I would open the browser, but if I clicked on the update button, it would just take me to a page on Mozzila that showed nothing regarding updates - if you scrolled down you'd get a normal download button for the entire browser which I already had. On settings, it would tell me my browser is up to date. Websites would give me pop ups saying I need to update my browser.

So I uninstalled it. And now I can't reinstall it.

I have Windows 10. On the Microsoft store, I have Firefox, but the "install" button does nothing. This is typical for the Microsoft store for me. On the Mozilla website, I can't get past the initial download page, I click download and it takes me to an error that says "this site cannot be reached" (so, please, do not link me to https://www.mozilla.org/en-US/firefox/all/#product-desktop-release or https://www.mozilla.org/en-US/firefox/new/ both take me to the same error page). I have already turned off Windows Defender, and turned off my ad block.

All of the info I have found assumes I already have the installation files, but I cannot access those because of getting the error I described above. No idea where to go from here.

hproduniuk 於 1 年前 詢問

hproduniuk 於 1 年前 解答

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Multiple home pages

The message I received from you is for Windows. I have a MAC. See picture below. If I try to open up more than one tab, I get multiple home pages. Is there an adjustm… (閱讀更多)

The message I received from you is for Windows. I have a MAC.

See picture below. If I try to open up more than one tab, I get multiple home pages.

Is there an adjustment I can make to stop this?

Thank you.

Mary Ann

mafrazier1 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Updating Firefox failed

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the ti… (閱讀更多)

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

小白龙1313 於 1 年前 詢問

小白龙1313 於 1 年前 解答

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Unable to run firefox on Windows 10

Decided to switch to firefox from brave. Am completely unable to run Firefox. Doesn't even show up in task manager. I have one split second of a window, then it vanishes.… (閱讀更多)

Decided to switch to firefox from brave. Am completely unable to run Firefox. Doesn't even show up in task manager. I have one split second of a window, then it vanishes. Tried safe mode, tried running as admin, nothing. Brave and edge work, and I even downloaded opera to see if it would mess that up too, but opera booted fine. Running Windows 10 22H2, OS build 19045.3324. Any help is appreciated.

the_songbird 於 1 年前 詢問

zeroknight 於 1 年前 解答

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video YouTube

The download is that I am always movies on the transfer to a good comedy and show us movies because of the news , e-mailed, browser Firefox Android.install and migrate e… (閱讀更多)

The download is that I am always movies on the transfer to a good comedy and show us movies because of the news , e-mailed, browser Firefox Android.install and migrate etc

dazzlesamuel485 於 1 年前 詢問

dazzlesamuel485 於 1 年前 解答

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trouble updating

Duplicate thread, continue at /questions/1432649 I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista. B… (閱讀更多)

Duplicate thread, continue at /questions/1432649

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista.

But I DO NOT USE THESE OLD VERSIONS - I DO USE WINDOWS 10 on this computer.

Could you please let me know how to fix this in plain english so I can easily do it myself - I am no computer wizzard.

Your help would be greatly appreciated. Please write your answer to my email account: [removed email from public] ,

Thank you, Chris

Chris 於 1 年前 詢問

James 最近回覆於 1 年前

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Failure to download Firefox on ChromeOS

HI! I've been trying to install Firefox on my new Acer Chromebook by following this article: https://support.mozilla.org/en-US/kb/run-firefox-chromeos. However, whenever … (閱讀更多)

HI! I've been trying to install Firefox on my new Acer Chromebook by following this article: https://support.mozilla.org/en-US/kb/run-firefox-chromeos. However, whenever i get to the last step, it says "no remote refs found similar to firefox". I have no idea what i'm doing at this point, any help?

samuelcoltmaier 於 1 年前 詢問

samuelcoltmaier 於 1 年前 解答

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won't install

Firefox was lagging everywhere: scrolling, switching folders in bookmarks, switching windows, switching tabs, opening settings, scrolling in settings...just everywhere. S… (閱讀更多)

Firefox was lagging everywhere: scrolling, switching folders in bookmarks, switching windows, switching tabs, opening settings, scrolling in settings...just everywhere. So I tried downgrading to v. 113. After downgrading via the ling in settings it still showed v. 114. I uninstalled firefox entirely and downloaded the loader for v 112. I installed it and it went thru whole install process to the point of asking to close and start Firefox. It didn't start. When I clicked on the icon it gave me a prompt that it didn't point to anything and asked if I wanted to delete it. I looked in program files folder but didn't find a folder for Firefox or Mozilla. I installed the developer edition and it worked but I don't want dark dev ed. Please help!

RichardJT 於 1 年前 詢問

RichardJT 於 1 年前 解答

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Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anoth… (閱讀更多)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

shahriar01001 於 2 年前 詢問

Dropa 於 2 年前 解答

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Old Email Service on account discontinued. Cannot receive confirmation code.

Can I receive my account confirmation code for my original Firefox account another way since my old email service was discontinued by the provider. I need to recover my … (閱讀更多)

Can I receive my account confirmation code for my original Firefox account another way since my old email service was discontinued by the provider. I need to recover my bookmark'd sites.

SuMo Bot 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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32-bit vs 64-bit on Windows 11 22H2?

Hi there. This is my first post so bare with me.  :-) We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8… (閱讀更多)

Hi there.

This is my first post so bare with me.  :-)

We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8 clients; all clients on a 64-bit Windows 10 environment. We will migrate to Windows 11 22H2 this year. The manager for the 8 clients says he wants the 64-bits version just because it's...64-bits. No other reason.

I've read that the 64-bit version can not handle Java, Media Players like VLC and mayby some other plugins. Is that still so?

What is the main reason TODAY for using 64-bit Firefox Browser instead of 32-bit, except for the use of 4 GB+ RAM?

Regards. Anders, Göteborgs Stad, Sweden

software.maintenance 於 2 年前 詢問

James 於 2 年前 解答

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Helper Application

I need to download the helper application to be able to download adobe. The instructions below are for Firefox 3.0. This version does not match. Please help To be abl… (閱讀更多)

I need to download the helper application to be able to download adobe.

The instructions below are for Firefox 3.0. This version does not match. Please help

To be able to download, add Adobe's site to the list of "allowed sites" in Firefox:

       On the Tools menu, select Options; click the Content icon
       Check the "Block pop-up windows" box, then the Exceptions button
       On the "Allowed Sites - Popup" window, enter www.adobe.com in the Address box and click Allow, then Close.
   On the Tools menu, select Add-ons; click the "Get Extensions" link in the lower right corner of the popup window.
   On the Add-ons page, select Plugins from the menu on the left.
   Click the green Install Now button that appears under the Acrobat Reader header.
   Adobe's Reader page is displayed. Follow the instructions for downloading the correct version.
   A "Software Installation" box is displayed; click Install Now.

SuMo Bot 於 2 年前 詢問

James 最近回覆於 2 年前

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Firefox and Chrome open and close almost immediately on brand new computer (Windows 11)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works,… (閱讀更多)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows)

I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs

I'm completely lost, help me please (writing this on another PC)

matderoubaix 於 2 年前 詢問

matderoubaix 於 2 年前 解答

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downloads failing

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to … (閱讀更多)

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to downloads

Dan Morrow 於 1 年前 詢問

Dan Morrow 於 1 年前 解答

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How to import data from old proile

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os… (閱讀更多)

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os. Now Firefox tells me "You've launched an older version of firefox" and forces me to create a new profile :( Also loading the old profile in "about:profiles" leads to the same result

How can i restore at least my passwords? (When i try to copy only 4.db and logins.json from the old to the new profile, i get the same result)

I can't find an "import old profile"-function anywhere...

dwm3 於 1 年前 詢問

dwm3 於 1 年前 解答