Firefox 技術支援討論區

macOS Catalina 10.15.7, Firefox 108.0.1

For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the order that the windows were created. This past week after a computer restart, the order has changed to alphabetic based on the title of the window. How can I get back to the previous method, ordered by creation time?

This is similar to another question by redochre77 on 11/9/22 https://support.mozilla.org/en-US/questions/1396298

Starting just yesterday, I noticed that I couldn't watch Netflix through my Firefox browser. The site home page will load, but clicking on shows follows the link, but never loads anything. Similarly, nothing autoplays and clicking the search icon won't even open the search function. I tried watching Netflix on Chrome and Safari on the same device, on the same wifi, and had no problems.

I saw on a reddit form that I should ensure that "Enable DNS over HTTPS" was checked, and it was. I don't have any pending updates, and I'm really stumped on what could be causing the issue. Any insight?

Hello guys,

I started having a weird problem a few months ago. Since I was overwhelmed with work and travels in the past months I just found a quick workaround by using Chrome, but I'm much more used to Firefox than Chrome I'd like to solve this issue once and for all.

So I'm getting 99% of my work on Fiverr. I'm averaging between 20 and 40 orders per month meaning that I need to upload all sorts of files everyday. Whenever I click the 'attach' button, doesn't matter whether in the message section or in the delivery section my entire browser freezes. Even if I waited for some time (I've tried up to 60 minutes), it wouldn't unfreeze. Same in private window, same if I disable all addons. I even refreshed Firefox, but the problem persists.

In Chrome or Edge the problem doesn't exist. Neither does it on my mobile device. Not sure how to troubleshoot that.

Any ideas?

Thank you!

The latest Firefox centers the File Menu. This UI change is counter to every other application on my PC and is extremely undesirable. (Also, I note that when you try to customize the Toolbar, it suddenly left-aligns again.)

How do I left-align the File Menu again—so that it functions the same as every other application in Windows?

Items won't load from a website that was fine 3 or 4 days ago. I have checked the tracking protection and everything else I can find. I even disabled/removed my adblocker even though it was previously working when it was whitelisted. I need to troubleshoot this problem. 2 websites have the same content but it is only "blocked" on one of them.

Every time I want to reload this file to change or debug something, I have to close all my browers windows at once, reopen FireFox, and restore my previous session just to save my tabs. It's growing so exhausting that it's making me want to switch browsers. Is there any way around this?

And if you want more information about modifying FireFox policies, here are two links: https://support.mozilla.org/en-US/kb/customizing-firefox-using-policiesjson https://github.com/mozilla/policy-templates#windows-gpo-61

I can't for the life of me understand what is going on with my browser. Everytime I try to watch a video that I have purchased I get this error message:

"Firefox is installing components needed to play the audio or video on this page. Please try again later."

I have tried searching for a solution but no avail. I have disabled and re-enabled DRM, bit it was a no go. I tried re-downloading firefox, still had the same issue. I created a new profile, still won't work! I have been searching for solutions constantly and tried so many but none seem to work. Finally someone suggested that I check my extensions and App data and I saw a sign that said:

"widevine decryption module provided by google inc. will be installed shortly"

but it has been almost a day and it still hasn't been installed. In advanced preferences I looked up widevine and saw this:

media.gmp-widevinecdm.autoupdate true media.gmp-widevinecdm.enabled true media.gmp-widevinecdm.lastDownloadFailReason Error: Failed downloading via ServiceRequest, status: 0, reason: error media.gmp-widevinecdm.lastDownloadFailed 1671609470 media.gmp-widevinecdm.lastInstallStart 1671609449 media.gmp-widevinecdm.visible true

Is the problem with my computer or internet?

Streaming on xfinity -- Firefox starts hogging memory and increasing cpu activity for no apparent reason. I have to quit FF and restart to regain speed, and the process starts over again.

Secure Connection Failed

An error occurred during a connection to wss.mahadiscom.in. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

above error show when try to connect

Hello, after updating to FF108.0.1, most of the items in my more tools menu now have a new options button on their right.

Is it possible to remove these button so that only the items themselves are listed? As used to be the case in FF107 and earlier.

For keyboard users these new buttons can double the number of arrow / tab presses needed to navigate through the more tools menu. For example, you used to be able to get to the fifth item by pressing the down arrow four times, whereas now you might need up to eight presses to get there, as you will have to get past any new buttons as well.

They are also seemingly unnecessary as they appear to show the same menu as the item itself's context menu. So as a keyboard user I would rather revert back to the old options button-free menu and save on the arrow presses.

Thanks.

On Win 11, Firefox 108.0.1 seems to have some kind of page refresh issue. Only happens on sites like Facebook, and occurs in Troubleshoot mode so not due to running addins etc. Other browsers (Chrome, Vivaldi etc) all OK on the same pages (as was FF until the update).

It's hard to pin down what causes this, but my gut feeling is it occurs when an ad or posting containing a video tries to autoplay or refresh it's frame whilst scrolling, so may be something to do with video rendering. When it happens the entire Firefox window (including all menus, borders, text and icons) goes blank except for the background colours in the panels. This will go on for a few seconds and then usually all the pages, tabs, text etc will return. Just occasionally whatever is happening is enough to crash Firefox entirely or even the whole machine, requiring a power-cycle to restart it. This started happening within a few seconds of the automatic update to 108.0.1.

I will update FF on my laptop and see if the same thing occurs there...

Doesn't appear to. Both devices are intel i9 processors with Win11 Pro, major difference is the video card: Built-in Intel display on laptop, NVIDIA GeForce RTX 2060 on desktop.

I will try a driver update for the NVIDIA and report back...

I've attached a screenshot of the browser window taken when this happens.

I will try to run with developer tools to see if I can pin it down further...

Hi,

When I try to access the website www.delhaize.be with both firefox for Win10 and for Li nux I get a different result. In both cases I tried in SafeMode all Extension off

With Win10 I am able to click on the language selection (French) and go on dealing with the cookies choice and continue shopping. With FF for Linux, although I click on the language button it sticks there and it is not possible to go on.

Any idea on how to troubleshoot ?

Cheers

I've been logging into usbank.com for many years. I started having problems, on and off, over the past year. Today I can't log in at all. When I go to the site I get the message "Byte Size of the object is zero", and that's all, just a white screen with that message. I'm using Firefox 108.0.1 (64-bit). I'm not blocking cookies from usbank (that I know of), so there's not much to check on my end of things. Any suggestions, things I should check? Thanks.

Many sites I visit on a regular basis, such as banking etc. come up with a warning and direct me to this site automatically but only while using FireFox. https://takeyourpresent.life/?u=63fkp0n&o=uh7pmz8 My AntiVirus also stops FireFox from continuing to my regular sites and points to this site as insecure. Again only while using this browsers not any others. Something seems to be embedded into FireFox. Please look into it, in other words,,,,HELP!

I use TitanTV as a local TV guide listing. It has worked well for me over the last ten-plus years. However, I have another Firefox annoyance (That MS Edge does not have), that locks up TitanTV. The "enhanced tracking" turns itself on every time, even if I turn it off.

What I need to do is permanently set "enhanced tracking" OFF when I access https://www.titantv.com/default.aspx. Otherwise I have to manually click it off, every time. How do I do that?

Thanks for the time, Jim [email removed from public]

Unable to see the Armenian characters in Firefox on any website, although it displays them as empty spaces (see the screenshot).

It displays properly in Firefox Settings when trying to search.

Everything works as expected on Chrome and Safari. I am on MacOS Monterey v12.6. Any help will is highly appreciated.