Firefox 社群討論區

Just getting started using Mozilla features after many years absence. So much has changed! I have yet to decide what I need help with. All of it! So let me proceed on my own to figure this out and return for support when I feel I need it most, and more importantly, when I feel I feel I have the time and energy to devote to the learning curve required.

i can see the video detected but when i click on the blue download button it says sadly we failed at downloading that specific video. It does this for youtube videos no matter how many times i try it. i never had this problem before and it seemed to have started in may of 2026

Hi there. Ian here. My home page "www.news.com.au" keeps wanting to lock me out due to apparent addblockers on my PC. I am not aware of any that I have installed and can't find a way to remove them or turn them off. I am also not sure if this is a healthy consideration in any case. Can you Help me please.

Hello,

I hope you're doing well. Unfortunately, my Firefox account was still signed in on my old mobile phone, which is now being used by my father. He accidentally deleted all of my bookmarks, and I have completely lost access to them. To make matters worse, I do not have any offline backup of my bookmarks.

I was wondering if there is any way for your team to restore the bookmarks associated with my account to a state from before December 31.

Thank you very much for your time and assistance.

bookmarks :: i cant save any new bookmarks when i click book marks all bookmarks appear normal on drop down menu but when i try to save or edit the location i cant find them to click on

Recently, I've noticed that, when I Google something, and it shows those AI-created drop-down options (highlit on the screenshot), clicking on the drop down arrow does nothing; no error, no "dropping down", nothing.

Title says it. As of yesterday, my Firefox home page shortcuts (6?) are all gone. Restarted my Win 11 laptop a couple of times and no change. Can't even add any new ones. Settings allow for it but issue persists and browser is up-to-date. Shortcuts are one of the best things about using the Firefox browser...so very disappointing.

I'm fed up with firefox. It seems almost every update deletes old passwords or creates new profile (which effectively deletes the passwords!)

I've tried looking at about.profiles which seems pointless - the active profile does not have my passwords and the inactive profile does not have them either.

If you can't secure passwords what's the point of your browser??

I'm moving to another browser which can guarantee the security of my passwords.

Meanwhile, I must visit every site I use to reset my passwords - what a chore!!!

Hello Firefox Team

I'm having a problem with Firefox running very slowly, especially when watching YouTube videos. Videos take a long time to load, keep buffering, and sometimes get stuck while playing. The browser also feels slow overall, not just on YouTube. My internet connection seems to be working normally. I have already tried clearing all browsing history, cookies, and cache, but the issue still persists. I'm not sure if the problem is related to Firefox settings, extensions, hardware acceleration, or possibly a hardware issue with my PC.