Firefox 技術支援討論區

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first tab, it Zooms In instead. No other browser (Edge, Safari, Opera, Orion) exhibits this behaviour. Other numbers work as expected.

FF 98.0.2 on Monterey 12.2.1.

How do I fix this? Thanks.

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Dear Firefox:

On www.kindpng.com the code for "submit" a form doesn't show. A page comes up with "false" written in the upper left corner.

It is the same after going through the pic-a-picture verification on other parts of the website to submit contact or form.

Can you please help?

Thank you

Microsoft Edge does not have the issues that I have described in the subject line. Edge auto fills my username and password. When switching from Firefox to Edge the two white lines on each side of the screen disappear and the screen is full size. This is very annoying and a waste of time. Firefox also lists my Operating system as Windows 7. I have Windows 10 not Windows 7!

Hello! Since my last update (yesterday, I think?), the predictions that pop up in the Firefox Google homepage search (center of the page, not the toolbar one) are in unreadable very light colors on white. I use a dark theme, and I have some vision problems. I can't find anywhere to change that particular color setting. Aaaand searching for a fix is hard since I can't see any of the search predictions.

I'd love any info on either how to change that, and if not, perhaps to report a bug.

Cheers, Regina

bold textwnidows microsoft did updates and erased my audio --i tried factory restore , reinstalling audio drivers and everything but still no audio

I'm consistently getting this error message:

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

I do not have this problem with Google Chrome.

What to do?

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't figure it out, they told me to try Mozilla support. It tries, shows the title of the page, but won't load.|

Any help would be appreciated.  thank you

Hi there. I use the Autodesk Free Online Viewer to share models with clients so they can see their house designs in 3D. Just recently, many of the tools stopped working on Firefox and the model itself is grayed out so that you can't see most of the detail. When I open the model on Chrome it works just fine. I usually use Firefox for my personal business interactions just because it makes it easier to keep things separate from my emails and research for my full time job at a commercial architecture firm. Any ideas? My Firefox is updated and I didn't add anything to the browser since the last time I used the viewer. Here is a link that will be viewable for the next 25 days if you want to take a look: https://autode.sk/35Jdz2Q. I have also attached an image to show how the model is grayed out and I circled the tools that are not working or are missing. Appreciate any ideas.

I have downloaded and installed the latest version of Firefox, but if I try to set it as the default Web Browser I just get an error box which says:

"Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

I have some serious doubts about Firefox that said here are three issue that are creating these doubts. 1 I have continued to see Japanese character in the DuckDuckGo Search Text Box. I gave up and and have now tried to use Google as the search engine seems to fix the issue. Very SAD Fix Not sure who is responsible Firefox or DuckDuckGo

2 When I open Firefox I would like the cursor to be placed in the Search Text Box.

   I see a lot of answers none of which work This makes the support help for Firefox close to   useless Sorry I am kind of tired of out of date answers

3 I find the pocket less than useful and would like to hide it. Once again out of date answers.

So If I can get an answer to number 2 and 3 I might continue to use Firefox but as of now I am spending too much time looking for answers to what should be easy fixes To BE CLEAR I am NOT talking abut the Search Bar at the top of the Page.

I used to do this (after very antique many years ago Firefox) with the about:config line browser.tabs.closeButtons, setting the numeric value to 0. In 98.0.2, that's not working. It totally discombobulates me to have a close button on each separate tab.

Could someone who's better than I am with these later versions of Firefox please tell me how to regain the functionality I'm familare with, please and thanks!

This glitch randomly started happening this evening, and I'm not sure what's causing it?

What basically would happen is I would click the PIP button, and once I do that, fonts disappear (either certain letters would disappear, or they'd all turn into this weird blocky one), the toolbar flickers and changes color, and buttons also flicker. These graphical errors are confined to the window the video the PIP was playing, and stop once the window is closed.

I haven't seen graphical errors anywhere else on my system, so I don't think that's the problem. I haven't installed any new extensions in a while. So... yeah, a bit confused.

Firefox updates automatically at random points in time and destroys all the work as I cannot open any new tab(every new tab says something about restarting Firefox). This causes severe problems as some people may use Firefox for work and it may be quite a f__k up when you're discussing something with your client and out of a sudden you need to tell them that all you've been building up for the last 20minutes needs to be done again and you're short of time because the meeting ends in, let's say, 10 minutes.

That means Firefox is not useful for professional use like business, science(reported by someone else https://support.mozilla.org/en-US/questions/1314749 ) and probably other fields.

How about telling the user that Firefox is going to update when restarted but not forcing the user to restart it NOW and to destroy user's work at random points in time?

Besides the above Firefox dosen't restore the tabs when forcefully quits to do the update which not only makes me lose the content of a form that was being filled but also varius tabs that were opened at that time.

I'm aware that I can disable automatic updates by setting one of the parameters to false in about:config but I'm not sure whether I'll be informed about updates in this case and what's more this doesn't make Firefox suitable for a regular user that may not have this knowledge. Chrome is more friendly to regular users in this case.

The issue happend: when upgrading to Firefox 98.0.2 (64bit) and a few earlier versions in Ubuntu 20.04 LTS

Hi, I am stumped and I have gone through all the settings discussed in Firefox help as well as Facebook.

The problem is that there is no audio in videos on Facebook using Firefox. There is no problem with the audio in videos on Facebook using Chrome. Oddly, there is audio when viewing videos on YouTube in Firefox. Firefox is my browser of choice and I would like to to continue to use it but it's frustrating to not be able to hear the audio on Facebook and then have to switch to Chrome.

In case it makes any difference, I recently switched to duckduckgo as my search engine. Does anyone have any ideas as to how to fix this?

Thanks

printer will not print after accidentally hitting a key on keyboard brings up box saying "save print output as" please make my printer work as usual as it have for years om firefox