Firefox 技術支援討論區

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Duplicate thread, continue at /questions/1432649

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista.

But I DO NOT USE THESE OLD VERSIONS - I DO USE WINDOWS 10 on this computer.

Could you please let me know how to fix this in plain english so I can easily do it myself - I am no computer wizzard.

Your help would be greatly appreciated. Please write your answer to my email account: [removed email from public] ,

Thank you, Chris

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine