Firefox 技術支援討論區

First step of changing primary email is setting up secondary email. However: NOTE: Before you can view or make changes to this section, you will need to verify your email address.

I can't do that, because email domain changed, which is why I want to change the primary email in the first place. Moreover, this email address was verified a year ago. Therefore I don't receive verification code and my account gets locked.

Is there anything I can do to chance primary email to the correct one without verifying the currently stated, that I have no access to?

Hello, after my PC died and got a new one plus a new mobile it sync everything but my passwords. Strange thing is all passwords are still in my android tablet firefox, which I have connect and trying to sync, but with no luck so far. There are thousands of passwords there from many years and I'm afraid if tablet fails I will lost everything. BTW it cannot get/or send passwords from chrome or I could have shift passwords to other devices through chrome. Something change regarding passwords lately? Thanks in advance.

I had a Mozilla Firefox browser and switched to Mozilla ESR 68 version. I DID check bookmarks, etc to be synced to the new version but they are all gone!!! How can i get them back? Yes, i did have to set a new identity as it asked me to during the download process for the new version. Is there any way to recover it by any means including reverting to the previous version

I just installed Firefox on my laptop computer. How do I sync the opening page and all of its contents (tabs, history, apps) from the desktop I use at home? I have tried a lot of the syncing options already available from the drop-down menu. It only asks to sync with my phone.

Thank you, Neal

I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved?

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bringing in any data. I had been using the sync for quite a long time and had not met with such issue. I can see on the devices page both the old and new machines. What can be causing this issue?

Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing syncs: not extensions nor passwords nor bookmarks, even if they all have check marks next to them in about:preferences?entrypoint=fxa_app_menu#sync.

Is there a test I can run to see what's going on behind the scenes? Thanks.

Hello I need help,

I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices.

do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

Good afternoon, after updating the browser I was thrown out of the account. Then I went back into it and I lost all my account information. there are no bookmarks and memorized passwords or history there is nothing. How can I restore all data in my account? [email address]

I purchased a new device, but the bookmarks are not syncing like it has on prior devices. I have confirmed all setting are exactly as they were previously. No matter what I try, I can't get my bookmarks to join me on my new device. Is this a known bug?

I have Firefox in Debian 10 and Windows 10, after about 3 days of time using Firefox in Windows, Yesterday I have used this again, And I understand when I use Firefox in Windows, I will logging out from all websites in Firefox in Debian. I produced this problem before but does not understand it happen because I used Firefox in Windows last time. Looks like all cookies will erase in Debian. But I do not know why. Please note I have logged in to Firefox before and this does not happen when I logging to my Firefox account.

I am unable to get Firefox sync working on my new work computer. Sync generally works very well for me, however after logging on to my new computer none of my bookmarks or settings sync. I do see that the device is connected to my account, and I get a notification on my personal laptop that the new laptop is connected to the account. I went through the troubleshooting steps and I unlinked all for my devices, updated the browser on all devices, and logged back in. Still no luck, the browser is just not syncing. Any advice would be appreciated.

After I reinstall all my operation system I forgot password to my account I reset it and now I dont have any my date. I read about this and they are delete from server is there any way to restor them? I had some important data in this account.

Hello!

I have bought a new computer recently and for the life of me cannot seem to get the history/passwords/bookmarks to sync to it despite using Firefox Sync. I have enabled these items to be synced, checked that cookies are on, closed and restarted both my computer(s) and firefox multiple times as well as everything else laid out in forums here.

Can anyone help me port my bookmarks over to my new computer?

Thanks.

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad.

Each install is logged into the same Firefox account, and each install began with the same set of bookmarks.

Now, when I add or remove a bookmark on one device, it's not syncing to any other device. I've tried this on several devices. I've tried manually clicking the "sync" icon on each device to try to kick it into working.

How can I fix this?

I bought a new PC recently, which includes new hard drives and everything. Sync was always turned on on my old PC that I used until I switched to new one completely. And now when I logged into my Firefox account and tried sync, to my surprise, NOTHING synced. I've lost all of my saved passwords and bookmarks that I've been storing for years literally. Please tell me that there's a way to get those back somehow?

Just last night I updated Firefox to version 78.0.1 on Fedora. I cleared all my history. I had to sign in to Firefox account again for some reason.

And this afternoon I discovered that my Logins and Passwords has gone empty. I use master a password and that is still in effect, and my sync settings includes logins and passwords. I've done this many times--signed in to my Firefox account, set up a master password and I'd see all my saved passwords there after doing a fresh install of my operating system. I don't know what happened now.