Firefox 技術支援討論區

Hello, I use Firefox on my Mac, and I'm a seller on Etsy. For several days now, I have not been able to get to any page on the Etsy site (my shop, Etsy home page, Etsy help, other shops...). I can get there on my iPhone (Safari) and by using Chrome, which I would rather not use.

I've tried shutting down my Mac, and I've tried quitting and re-starting Firefox.

This is not the first time I've had this issue, but this is the longest it has lasted. I checked with a friend who is also an Etsy seller, and she's experiencing the same problems. It occurs to me that the intersection between Etsy sellers and Firefox users might well be a large group.

The details: MacBook Pro 2015, MacOS Catalina 10.15.7; Firefox 83.0. Today is 2 Dec 2020.

If this is about clearing the cache, I'd appreciate some info about how to do it, as well as what might else could be impacted.

Thanks for any help on this!

Lynne

I had the old firefox (blue background) on my Mac before and have since upgraded to the one (purple background). Now everytime I open firefox, or open a new window in firefox, I have to sign in to my firefox account. On the previous version (blue one) it just kept me signed in. How can I get it to do this again?

hi there i have a very strange problem the tradingview is not working on firefox, not even in private mode but on other browsers it works great i took an screenshot and shared it with u

i have tried everything you can imagine, clearing everything, turning off securities, allowing all cookies, turning off or on my vpn, removing all of my extensions

none of them work

oh its good to know that i can not even upload the screen shot here so i upload it on a website https://imgur.com/a/n0azBk1 https://imgur.com/a/MswbMbo

best regards

I've changed my settings to open PDFs in a browser window rather than download and open them in adobe but I'm still not able to to so. I keep having to switch to Chrome to view a PDF and it's seriously annoying. Can anyone help

Thanks!

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Every time I type in two particular letters in the address bar, a particular website address is immediately autofilled. I don't want this address coming up ever, but I can't figure out how to stop that from happening. Numerous searches about this come up with obsolete solutions.

The latest that I have found in Mozilla support says:

If you want to remove an entry from the autocomplete list:

   In the address bar, use the up and down arrow keys on your keyboard to highlight the entry.
   Press Shift+Delete to remove the item from the list. 

Unfortunately, this simply does not work at all. So what is the actual way to do this?

I'm Mac OS X Catalina, FF #83.

I was not able to log into my bank account website tonight, because it kept giving me an error saying 'Feature temporarily unavailable' every time I tried. (attached) I contacted the bank Support, and they told me to clear the cache and try again, but that did not help either. I was able to get into my account using Chrome browser, but this is a constant thing with Firefox, that websites will not work properly for one reason or another, and I have to open a different browser to be able to complete my objectives. Firefox consistently complains about permissions to open websites that were working fine just this morning. Almost like it is random, or something. As well, trying to use online chat in Firefox, is a joke, and I almost religiously have to go to a different browser to chat with anybody online. I have noticed that, for around the last year or so, Firefox browser has become less and less useful,and more and more tedious to use, which is leading me to think about changing my default browser to one that is more reliable. I have been using Firefox, as my browser for many years now, and hope that it can be corrected somehow, because I do not want to switch to a different browser truthfully. I do have addons, mainly ad blockers, but if I remove all addons, the same problems remain. Am I going to have to switch to a different browser that is more consistent, if I want to be able to have reliable internet usage, until you guys get your collective acts together, or what??

I go to a website and need to upload a file. I click the upload file button on the web page and the pop up will not appear. I've done every option imaginable for Pop-ups to no avail.

What security setting am I missing?

It works in chrome which I prefer not to use but I suppose I'll make the switch if I have to.

Regards,

I must have accidentally hit a very special and mysterious combination of keys, because all of a sudden the text in my address bar is justified right, and it's making me crazzzzzzyyyyy. Anyone have thoughts on how to get the text justified left again? Thanks!

I'm attaching a screenshot so you can see what I'm talking about.

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recall ever having installed the ESR version. Why am I only getting Firefox ESR updates?

I have to start from scratch each time I want to log in to Firefox. I am asked for user name and password, then I am taken to a screen that says "getting started with Firefox" as if I've not set it up already. How can I access Firefox without having to go through this process?

I turned on my computer today and when I went to speed dial 2, it wasn't working. Restarting Firefox didn't help. I checked my extensions and found that it had been automatically disabled. The challenge I'm facing is ... there were specific links that I 'need' that I cannot access. Is there a way to recover said data?

I tried to insert text into my website and it would not let me insert the text. I closed out of Firefox and went to my website through Safari and I was able to insert that text into my website. What setting in Firefox is not allowing me to insert text into my website?

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”?

Thank You for Your Links!

MacBook Pro, Mojave 10.14.3; Recently updated Firefox to 83.0, and now my fonts on other sites are messed up (particularly Yahoo mail; See screen shot). I've tried re-starting with add-ons disabled and it does fix the problem, but I need my add-ons enabled. I also tried a Firefox refresh, but still does not fix the problem. I've also tried checking and unchecking the box "Allow pages to choose their own fonts, instead of your selections above," in Firefox preferences, but that doesn't help either. Hopefully someone has figured out how to fix this?

TIA - Beth

I recently installed Firefox on my new computer. I used Firefox on my previous desktop, and have an existing account. Every time I launch Firefox on my new computer, I get the "Let's Get Started" splash screen. I log on to my account, and I have to set up my screen with the bookmarks toolbar, etc. every single time I open the application. Why does it not remember me and retain these settings? On my old computer, I stayed logged on even when I quit the application. Help?

I'm writing this on the 6th of December in 2020 using Firefox 83 on MacOS 10.15.5 Catalina.

I think it would add a lot to the browsing experience if I was to add an image as the background of Firefox's new tab homepage. This has come up a few times on support.mozilla but they all appear to be either dated or neglect MacOS and only consider Windows or Linux. They all involve going to about:support and opening what people say is listed as the profile directory and creating a folder called chrome. Then creating a .css and pasting/writing certain code. There's a few more small steps and then you're supposed to restart Firefox and it's ostensibly there. Can somebody suggest a method that works in 2020 on MacOS Catalina with Firefox 83? Any information would be greatly appreciated.