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Browser is installed twice

I have Firefox version 100.0 (64-bit) and version 122.0.1 (64-bit) installed somehow. Both versions when you click on Help>About Firefox say they are up to date. I ca… (閱讀更多)

I have Firefox version 100.0 (64-bit) and version 122.0.1 (64-bit) installed somehow. Both versions when you click on Help>About Firefox say they are up to date.

I can uninstall the 122.0.1 version. I cannot uninstall the 100.0 version.

100.0 says it is up to date but in the top right corner there is a box that says: Update available Firefox couldn't update automatically. Download the new version - you won't lose saved information or customizations.

If I tell it to download I get the 122.0.1 version installed separately from the 100.0 version.

How do I get only ONE installation of Firefox?

MNH 於 1 年前 詢問

MNH 於 1 年前 解答

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No access to camera or mic

I want to use the Ome.tv web site to video chat but it keeps giving me this message: "You have denied access to your devices. Your partners will not be able to see and h… (閱讀更多)

I want to use the Ome.tv web site to video chat but it keeps giving me this message:

"You have denied access to your devices. Your partners will not be able to see and hear you"

I've tried everything to get them to work but to no avail. I've also tried editing the settings for my camera and microphone in the Permissions section and that doesn't work, either. Firefox will NOT allow me to add website exceptions to the Settings window when I specify a website. WHY? This is crap. Firefox used to be such a good browser, but it has become so user-unfriendly. This issue should be easy to fix but Firefox won't allow me to make any changes.

Mike Terryberry 於 1 年前 詢問

Mike Terryberry 最近回覆於 1 年前

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Pocket Lists

I have just discovered Pocket now allows you to sort Pocket Saves into Lists. !! Hurrah and thank you so much. However, it would be SO HELPFUL if it was possible to… (閱讀更多)

I have just discovered Pocket now allows you to sort Pocket Saves into Lists. !! Hurrah and thank you so much.

However, it would be SO HELPFUL if it was possible to sort the Lists alphabetically, as I now have so many it is difficult to find a particular List.

I realise this may be a development, but just thought I would check.

Also - I am not sure many people have realised you have added this ability to Pocket, so maybe you could advertise it more. I beleive a lot of people would prefer to use Firefox for saving Collections instead of other providers, but it was so confusing to use it before you added this capability. Thank you

geneann 於 1 年前 詢問

Paul 最近回覆於 1 年前

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Google pages (Gmail, YouTube, etc.) won't load if I am using VPN (PIA)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loa… (閱讀更多)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

Minimal Gravitas 於 2 年前 詢問

Minimal Gravitas 於 1 年前 解答

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Edge Opens Links instead of default browser Firefox

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from h… (閱讀更多)

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from happening?

philselig 於 1 年前 詢問

zeroknight 最近回覆於 1 年前

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Firefox sees my Windows 11 laptop as a mobile device, and some websites don't work properly

I have been using Firefox since I cannot even remember when. I never had a problem with Windows 10, but since I got a Windows 11 Dell laptop a couple of years ago I have … (閱讀更多)

I have been using Firefox since I cannot even remember when. I never had a problem with Windows 10, but since I got a Windows 11 Dell laptop a couple of years ago I have been unable to use some websites. This one in particular: french.typeit.org. It allows me to write in French, with French accents and some special characters and letters that do not exist in an English keyboard. Always worked flawlessly with FF on Windows 10, but with Windows 11, I am able to write in English, but when I hit a French character nothing happens. I tried disabling all extensions, deleted history, etc., in vain. I contacted the app developer, and after a back and forth exchange with him he determined Firefox sees my laptop as a mobile device, and that is why his app will not work. He said he thought there was nothing I could do on my end, so FF needs to do something. I use this app with the Brave and Edge browsers with no problems at all, but I would much prefer to use FF if I can. Thank you.

ffellag 於 1 年前 詢問

zeroknight 最近回覆於 1 年前

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<Space> keystroke lags behind other keys

Hi,ey Since a while, whenever firefox starts lagging, the space key is registered after other keys are pressed. I.e. when i type something like "this is a test" i get so… (閱讀更多)

Hi,ey Since a while, whenever firefox starts lagging, the space key is registered after other keys are pressed. I.e. when i type something like "this is a test" i get something like "thisisat est"; the space key is taken into account but at some random moment after some other keys are taken into account. What couldbe the cause and what can I do to stop this ? Thanks ! Ted

The Bdouilleur 於 1 年前 詢問

zeroknight 最近回覆於 1 年前

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Video playback NY Times not working in v 122.0.1

Video playback NY Times not working in v 122.0.1 Got error message from NYT: Video playback is not supported in your current browser TO view NYTimes video please upgrad… (閱讀更多)

Video playback NY Times not working in v 122.0.1

Got error message from NYT: Video playback is not supported in your current browser TO view NYTimes video please upgrade your browser to the latest version

William Colmers 於 1 年前 詢問

zeroknight 最近回覆於 1 年前

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Constant crashes

Firefox keeps crashing randomly, sometimes at startup, and sometimes just in the middle of a session. Sometimes just one tab will crash, and other times it'll be the enti… (閱讀更多)

Firefox keeps crashing randomly, sometimes at startup, and sometimes just in the middle of a session. Sometimes just one tab will crash, and other times it'll be the entire browser. I ran it in troubleshoot mode and it still crashed, so it's not caused by an extension or anything. It never used to do this before and I don't understand what's causing this issue.

Roy the Longest Boy 於 1 年前 詢問

zeroknight 最近回覆於 1 年前

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disableing firefox from going into efficancy mode.

Hi how do I i prevent Firefox from going into efficiency mode. When Firefox goes into efficiency mode it be comes slow and unresponsive. if I manually uncheck efficiency … (閱讀更多)

Hi how do I i prevent Firefox from going into efficiency mode. When Firefox goes into efficiency mode it be comes slow and unresponsive. if I manually uncheck efficiency mode in task manager Firefox becomes quicker and less laggy until a few seconds to minutes later it goes back into it. The performance of Firefox in efficiency mode makes it almost unusable and can take up to a minute for it to start working again.

racing_4_fun 於 1 年前 詢問

TyDraniu 最近回覆於 1 年前

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Do not open new window on startup

A couple of weeks ago, a message came from Firefox saying - do I want the facility of opening a Firefox window on starting it? I thought that would be a confirmation of … (閱讀更多)

A couple of weeks ago, a message came from Firefox saying - do I want the facility of opening a Firefox window on starting it? I thought that would be a confirmation of my existing setting of opening Firefox with the previous tabs. But no. Firefox now opens a separate blank window in addition to the previous window with the tabs.

How can I stop the opening of an additional blank window, which I now have to delete everytime? Thank you

cvhorie 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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firefox has become slow while browsing

great work with devloping such fine browser from past week i have been having a issue while browsing youtube the browser gets stuck and i am not able to forward or rewind… (閱讀更多)

great work with devloping such fine browser from past week i have been having a issue while browsing youtube the browser gets stuck and i am not able to forward or rewind the video or if i switch tabs it takes some time and to load already loaded page kindly help me with the same warm regards satish

satish rai 於 1 年前 詢問

zeroknight 最近回覆於 1 年前

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menu bar icon with changing code

In upper right corner of the menu bar, I have what appears is a shield with a helmet (with red banner). This is followed by ever changing symbols, letters, and numbers . … (閱讀更多)

In upper right corner of the menu bar, I have what appears is a shield with a helmet (with red banner). This is followed by ever changing symbols, letters, and numbers . When I mouse over it or manually point it disappears. Removal of the pointer brings it back. This shows up on Firefox and Edge browsers. Does anyone know what this is?

Steven 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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mercadolibre.com crashes

For about a month, every attempt to purchase on www.mercadolibre.com reports a crash, It says DAH, your site crashed. I try to restore all tabs and nothing happens. … (閱讀更多)

For about a month, every attempt to purchase on www.mercadolibre.com reports a crash, It says DAH, your site crashed. I try to restore all tabs and nothing happens.

Rovenstinez 於 1 年前 詢問

Rovenstinez 最近回覆於 1 年前