Firefox 社群討論區

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.)

It’s ID is dgnria_pro.firefox@nuance.com

Now we have done some modification to the same extension, while publishing it shows error as “Duplicate add-on ID found.”

Earlier we have used same ID for the Firefox extension in the year 2018.

Currently we have opened new account with same ID “dgnria_pro.firefox@nuance.com” and faced the mentioned issue.

We are expected to publish our extension with the same extension id as we don’t want our existing customers get affected.

Is there any way with which extension id “dgnria_pro.firefox@nuance.com” can be deleted from backend , so that we can reuse it.

This is a recent problem. This did not happen several months ago. I read that this is a preference but cannot find it anywhere. I use video download helper. Cannot find a preference there either. Thank you for helping.

I use doxy me for telehealth. Recently my clients have been having audio issues, hearing their voice echo back when using telehealth. Doxy said it is the Firefox browser. They have had reports from other users of Firefox, that since the most recent update, people have had audio issues with echos when talking. They suggested I not use Firefox as a browser when working with Doxy me. Is there anyway this can be corrected or will I have to switch to Chrome as my go to browser?