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The WidevineCdm plugin has crashed

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account… (閱讀更多)

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account.

I tried reading Get help section, but most of the doubts were on MacOS.

Windows specification Edition Windows 11 Pro Version 22H2 Installed on ‎29/‎9/‎2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0

It has been happening with the latest update for last 1 month. It was working earlier as expected.

I'm using Firefox Version 109.0.1 (64-bit)

I've already tried reinstalling Firefox on my Windows, but It didn't work.

kapil kumar 於 2 年前 詢問

Dropa 最近回覆於 2 年前

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exploit

Hi, I like to go to random websites sometimes, but I recently found out that site evil.com tries to use an exploit and to install a malicious file. I wonder if it's a pro… (閱讀更多)

Hi, I like to go to random websites sometimes, but I recently found out that site evil.com tries to use an exploit and to install a malicious file. I wonder if it's a problem with browser. I'm using waterfox, a firefox-based browser. I'm attaching a screenshot from windows defender logs. I don't know if it's important, but I have a virtualization enabled.

silentWolf260 於 2 年前 詢問

Dropa 最近回覆於 2 年前

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Firefox no longer plays ESPN+ content. No problem with Safari

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the conten… (閱讀更多)

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the content appears, but no video. Firefox 109.0.1 MacOS 10.12.6 Content plays as expected with Safari

bep9 於 2 年前 詢問

Dropa 最近回覆於 2 年前

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Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (閱讀更多)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Andreas Fendt 於 2 年前 詢問

TyDraniu 最近回覆於 2 年前

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Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used… (閱讀更多)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

n.terseleer.lillo 於 2 年前 詢問

n.terseleer.lillo 於 2 年前 解答

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Setting that are very inconvenient in Firefox

I have two large inconveniences that keeps me from using Firefox exclusively. 1)When entering a search term in Firefox on occasion I need to look up spellings in the sear… (閱讀更多)

I have two large inconveniences that keeps me from using Firefox exclusively. 1)When entering a search term in Firefox on occasion I need to look up spellings in the search string. When I click off the search dialog box and return back to the dialog box on the search page everything is erased that I had previously added in the search box. This a a big inconvenience for me. Is there a way to change this setting?.

2) i have tried many time to download my bookmarks of Chrome. After following the published procedure nothing is copied to the bookmarks this is a big issue for using Firefox.

Im not a fan of chrome can you help me migrate to Foxfire. This is both on mu desktop win 11 and my apple iPhone 14

bill41 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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No history since last FF update. When I open previous profiles, there is no history there either. Please provide some simple instructions that help me restore previous history, as I use this feature a lot.

Please help me to know how to easily restore my search history. I may switch to a different browser if I am unable to restore search history.

jnbtxn47 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 年前

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Downloads auto-save when I don't want them to

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? … (閱讀更多)

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? It's bugged and an obscene security threat if the browser is so easily willing to download files against my intention.

Before I'm asked, I have gone through the settings multiple times to ensure 'Always ask you where to save files' and 'Ask whether to open or save files" are checked. Behavior does not change according to settings.

Example 1. Click link for a PDF with the intention to open, read, and forget 2. Firefox automatically downloads the file to my download folder 3. Firefox prompts me if I want to save the file or open it

If I click 'open', the file stays in the saved location even though I don't want it to exist.

A name 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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I get a message that I miss a profile, when I start Firefox (or Thunderbird) Even after a complete clean installation

I am re-installing Windows10 Pro for a clean install. I made a backup of my profiles of Firefox and Thunderbird, both in AppData Local and Roaming. After reinstallation o… (閱讀更多)

I am re-installing Windows10 Pro for a clean install. I made a backup of my profiles of Firefox and Thunderbird, both in AppData Local and Roaming. After reinstallation of Firefox and Thunderbird, I deleted the new profiles and recovered the old ones. Now I get a message that I'm missing a profile. I still get it after deleting the apps and doing a clean install. What can I do?

Rob van Dijk 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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Web Pages disappear

I am on a Macbook air running Firefox 109.0.1 with DuckDuckGo as the engine. This past week I've had webpages that I am using disappear leaving me with a blank tab. In t… (閱讀更多)

I am on a Macbook air running Firefox 109.0.1 with DuckDuckGo as the engine. This past week I've had webpages that I am using disappear leaving me with a blank tab. In the middle of the game or puzzle it just disappears and there I am with the Firefox logo on the page. The tab doesn't close, just the content is gone. The back button doesn't work - it's as if I have set a new tab. The two sites that seem to be disappear most frequently are: thejigsawpuzzle.com https://freeonlinemahjonggames.net/dogmahjong2.html both of which we have used for years without problems. It doesn't happen every time we use the webpages but at least once a day. We have restarted the computer and Firefox. This laptop is just a couple of weeks old, could that somehow be the issue?

celia.in.reddeer 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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firefox always opens in small window, when I turn it on

Hello! When I turn on firefox in my laptop it always opens in small window, so it is very annoying and it happens every time. I know that, when I reset firefox to fabric … (閱讀更多)

Hello! When I turn on firefox in my laptop it always opens in small window, so it is very annoying and it happens every time. I know that, when I reset firefox to fabric settings, problem will go away, but for a couple days only and again it will be. So do you have any idea, how to solve this problem once and for all? Thanks!

Mateusz (Mateuszy) 於 2 年前 詢問

cor-el 於 2 年前 解答

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google login

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular accoun… (閱讀更多)

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular account.

On Firefox when I go to google and click the login button, it takes me to my school login screen. How do I reset it to use my regular gmail account. My school uses gmail.

Can Firefox ask for the correct account when there are multiple accounts?

Gary in Tucson 於 2 年前 詢問

Terry 最近回覆於 2 年前

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'TotalAdblock' add covers the bottom of whatever I am seeing preventing use of the bottom information or choices displayed there.

'TotalAdblock' add covers the bottom of whatever I am seeing preventing use of the bottom information or choices displayed there. If I use and hold the right hand image … (閱讀更多)

'TotalAdblock' add covers the bottom of whatever I am seeing preventing use of the bottom information or choices displayed there. If I use and hold the right hand image slider I am able to see another line of the desired information, but it slips behind the add as soon as I release the slider.

Today 2/7/2023, when I opened a new window, "AddBlock" was not there and everything worked fine.

Firefox 109.0.1 My Mac OS Ventura 13.2 My email [email removed from public]

John80 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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Bank Access

When I try to access my Capital One bank, I get a circle with a slash through it. I read that to be the bank is blocking the Firefox browser. I called them and they sai… (閱讀更多)

When I try to access my Capital One bank, I get a circle with a slash through it. I read that to be the bank is blocking the Firefox browser. I called them and they said they PREFERED Google CHROME. Can anyone resolve this issue?

lbb1n1 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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Pulp up at the bottom of the page?

Hi, Since yesterday, the addresses of https://**** pages, images, basically everything I put the pointer on appear at the bottom of my screen. I have not installed any ne… (閱讀更多)

Hi, Since yesterday, the addresses of https://**** pages, images, basically everything I put the pointer on appear at the bottom of my screen. I have not installed any new add-ons. How do I stop that annoying url popping up at the bottom of my screen? I tried "userChrome.css"- does not work Firefx ver. 109.0.1

Best regards

Marijan Prevolnik

Marijan 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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Export of saved Passwords

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Wi… (閱讀更多)

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Windows User Account"? Thanks so much for your help. Hans - presently in Munich, Bavaria, Germany

PS: I'm using the German Version of Firefox - so I translated back to English.

Hans Daniel 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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auto fill cards and address

Why is Autofill for cards and addresses not available in sweden... what is this madness. I will revert back to chrome if it isnt fixed how isnt it fixed already ???… (閱讀更多)

Why is Autofill for cards and addresses not available in sweden... what is this madness. I will revert back to chrome if it isnt fixed

how isnt it fixed already ????

darkicedagger 於 2 年前 詢問

cor-el 最近回覆於 2 年前