Firefox 技術支援討論區

after 10 years of windows 10 i now have a new computer with windows 11. But i now have lost all my bookmarks.Is there a way you can help to get them all back? Any help will be appreciated...........thank you.........Franco

What have you done, Firefox? Where are my bookmarks? None of the help articles have helped me find them. No "Bookmarks Library" link, no bookmarks button on main page, no "Refresh" option anywhere that I can find....

Opened Firefox this morning around 11 a.m., opened up Firefox. A dialogue box I have never seen before appeared, insisting I set up a "profile". What profile? Why? Why no explanation of why I need a profile, and what the h.... is the difference between the two profiles offered?

When I finally chose "default" for profile (NO idea what that means!), I saw that all my settings are gone and most alarmingly, ALL my bookmarks. HOW do I retrieve them?

I am using a laptop Dell with Windows 10, 64-bit....what else do you need to know?

Really upset with this. Also upset with how difficult it is to find immediate help for Firefox.

AFB.

Hello My main account is my email address [edited email from public] @gmail.com # and I do not have access to it due to forgetting my password and recovery code. Please help me access my account, including by sending a code to [edited email from public] @gmail.com. This is the best solution for my security and your rules. My email has been attached to this email as proof of having an account. I have no choice but to help.

Thank you

I was following this article https://support.mozilla.org/en-US/kb/run-firefox-chromeos

Installed flatpak and repositories but when I try to use flatpak to install firefox I get "No remote refs found similar to ‘firefox’".

I have tried following a few other ways to get it installed, such as using sudo and using sudo su but that has not worked at all.

I followed to flatpak quick setup on Chromebook guide that is linked in the above help article and created the nested containers in crosh as well.

below is what happens if I go to flathub and copy-paste their recommended command to install firefox.

Remote ‘flathub’ found in multiple installations:

  1) system
  2) user

Which do you want to use (0 to abort)? [0-2]: 2 error: Nothing matches org.mozilla.firefox in remote flathub

some video or something is running and I can't find it. scrolling through my tabs I don't find it. using my tab manager doesn't show it either - it must be pretty crappy.

you've got a help thing somewhere saying 'click the number thing next to the address field' but there's no number thing on my firefox.

it'd be really good if I could identify these playing things. now a second one has started up while I've been hunting. two of them running at once.

task manager doesn't help. shows a lot of firefox instances or something but they all look just the same and I don't know what they are..

any help?

I've been using FireFox for Mac since 2005 and a couple weeks ago, it stopped autofilling passwords on ALL OF MY COMPUTERS. (and I have 7 of them) Make no mistake, all 632 of them are still stored. I can see them in my settings. So it's been a rough week and my productivity has gone to hell, but at least I can still copy/paste them. I checked my settings so see what my most recent update was and it says nothing! (Oh, yeah, like I've never updated FireFox in 15 years) https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-04-16-02-13-39-7baba2.png I've got FireFox 99.0 (64-bit). Each computer has a different OS. Is it me or is it Mozilla?

When I download files, a list of the files appears, and does not go away unless I click somewhere off the list. The list hides a good portion of the screen. How do I turn this feature off. This did not happen until the latest Firefox update.

last night i reset firefox in order to fix a software error. all of my data is still connected to the browser and i have no problem opening my installed addons and bookmarks. my profile folder is completely missing. i tried to open it from the open folder button in about:profiles and about:config pages. i got the same exact location is missing error message every time. i went into my appdata folder and checked local, locallow and roaming. there was only one mozilla folder in locallow and it was completely empty. about:profiles says that my current profile, the default release one, is currently in use, but it isn't on my computer. there's not even an old data folder like some articles suggested. i haven't deleted or fiddled with anything since the reset. nothing is in my recycling bin. i've reread every article at least three times and none of them have solutions i can use because the mozilla folder is COMPLETELY MISSING.

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

I cannot log into my Amsoil Dealer Zone account using FF; I can use Edge to log in, but FF just refreshes the page when I attempt to log in.

https://my.amsoil.com/

I am experiencing crashes when I open a tab from a website I've gone to frequently with no problems. OR I get into the site , go to another page and it crashes. This is only happening on Firefox. I may have changed some permissions, when I was having a problem with sharing my screen when I was in a Zoom session. Please help if you can.

A black screen covers almost the entirety of every Firefox window I open, whether it be normal or private. I can still technically interact with the page as clicking on random unseen things does have an effect, but it's obscured to the point of near non-usability.

i enter addresses in private window and all of a sudden these addresses are showing up in my regular window addresses . I tried clearing all history and all these addresses are still appearing. clear history is also not working

Running firefox 99.0.1 on manjaro linux with pulseaudio 15.0. When I change my default audio device firefox will not switch its output even after reboot. The only way to switch the output is by disabling the hardware in configuration.

Tried running in troubleshooting mode with the same problem.

I am have a very frequent issue with Firefox. I cannot now browse www.google.com or search google using the search bar in my toolbars (google is my default search engine in Firefox). I do not receive an error. Nothing happens at all. Closing and opening Firefox usually solves the problem. I can ping google from the command prompt. I can use Edge and get to google. Also, I can get to google using Firefox's private browsing window.

I have reset Firefox. I have uninstalled and reinstalled Firefox. I have tried troubleshooting mode. No luck.

Please advise.

Thanks.

Dan

I have same problem. I tried same things. Previous and next media keys aren't working on youtube or music player. But play/stop buttons work fine. All media keys are working in chromium, for example. Media keys enabled in config: media.hardwaremediakeys.enabled = true

UPD: hardware problem, solved

My surface pro died. Bought new computer, downloaded firefox, logged in and pressed sync. The bookmarks from Firefox on my surface pro did not import into my new computer. Help?

Thanks, Billie

Hi ! I have no clue when this happened or what caused this, but when you look at the "website https://magazin.rhenag.de/" in Firefox there is no logo displayed in the top left corner ! In every other browser, it gets displayed !

Firefox displays the SVG as 0x92px while other display it in 267x92px ...

Any ideas ?

Thanks Tom