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Unable to install new version

I received an Firefix update notification and was unable to install it desoite several attempts. I disabled my anti-virus and still not successful, worse, I lost my old … (閱讀更多)

I received an Firefix update notification and was unable to install it desoite several attempts. I disabled my anti-virus and still not successful, worse, I lost my old Firefox browser which disappeared from laptop. I am unable to acdess the web unless I try anither browser intalled with my Windows 11 OS. I need your help please to restore Firefix in my laptop whatever version it is.

Thank you in advance.

Paul El Sidaoui Fan of Mozilla/Firefox

Pboulos 於 1 個月前 詢問

UPDATES

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts… (閱讀更多)

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts as these downloads will not stop until I do this

JOHN MAZRUM 於 3 週前 詢問

Update stuck - 'on another instatnce' and only 1 instance running.

Update 136.0.3 AND 136.0.4 - Updated, but each time the browser is closed (even after a system shut-down), it sticks with 'Being updated in another instance'. There is no… (閱讀更多)

Update 136.0.3 AND 136.0.4 - Updated, but each time the browser is closed (even after a system shut-down), it sticks with 'Being updated in another instance'. There is no other instance. Single user, Windows11-Pro, local user (not connected to one-drive or MS account). Just started this morning (27-Mar-25).

It eventually shows that it has updated, but still comes back the next time with message.

Successfully changed from 003 to 0.4, but the new 0.4 does the same thing.

Would really like to know what's going on, and fix it.

avrbiz 於 1 個月前 詢問

Issues with Firefox locking up after update attempt

I recently updated my wife's computer to an Apple Mac Mini M4 running iOS 15.4. Everything seemed to be working fine including Firefox until yesterday when Firefox update… (閱讀更多)

I recently updated my wife's computer to an Apple Mac Mini M4 running iOS 15.4. Everything seemed to be working fine including Firefox until yesterday when Firefox update box popped up. She did as she normally has for years of using Firefox and clicked the restart for update button . FF restarted and popped up with 2 dialog boxes one asking to check network for there devices which she click "Don't Allow", she only uses that computer no smart phone etc. Then a second dialog box asking for an admin login and password to install something else I put in my admin login and password clicked continue it doesn't seem to do anything except lock up Firefox to the point I have had to re-install her user from a time machine backup 2 times in 2 days. I tried installing a new copy of Firefox that will launch the issue is she's used Firefox for probably 10 yrs so there are ten years of bookmarks and logins and passwords saved in the original copy of Firefox that will no longer boot unless I do a complete user re-install from a time machine backup.

Please help, how can I fix this problem?

dietiehar 於 3 週前 詢問

Firefox browser can be restarted but not updated after clicking restart firefox button

I'm used to manually update firefox browser on my windows 10 pc, everything was fine before, but I found a strange situation about two weeks ago, the situation has occurr… (閱讀更多)

I'm used to manually update firefox browser on my windows 10 pc, everything was fine before, but I found a strange situation about two weeks ago, the situation has occurred twice so far --

For the previous version, I manually download update in settings, firefox browser can be restarted but not updated after clicking restart firefox button, and an error notificaion firefox being updated by another instance appeared instead of 'check for updates button, then the update process started when I exit firefox browser and reopened it.

For the latest version, the strange situation occurred again when I tried to manually update firefox browser, the only difference is that I don't see the error notification from last time.

Why does the situation happen? Do it cause any risk? How can I fix it?

hapege5267 於 2 個月前 詢問

Firefox 136.0.1 installation

I updated Firefox from 136.0 to 136.0.1 last night. When I reloaded and checked the version number, I got the display "Firefox is being updated by another instance". I tr… (閱讀更多)

I updated Firefox from 136.0 to 136.0.1 last night. When I reloaded and checked the version number, I got the display "Firefox is being updated by another instance". I tried closing and reopening a few times but the result remained the same. I then rebooted the PC but no difference. I shutdown the PC and went to bed. This morning the issue was still there until I logged into my Mozilla account via google in order to type this message.. I checked the version number while typing and now it checked for updates and displays "Firefox is up to date".

So problem solved. Just curious why it happened?

Thanks

Gavin

Gavin Melville 於 2 個月前 詢問

Failed to update

Hello, - Computer Nec Versa One P/N NNAN1700202 (32-bit) - XUbuntu 18.04.2LTS (i386), no upgrade possible to 19 LTS - Message asking for an update of Firefox (expired ro… (閱讀更多)

Hello, - Computer Nec Versa One P/N NNAN1700202 (32-bit) - XUbuntu 18.04.2LTS (i386), no upgrade possible to 19 LTS

- Message asking for an update of Firefox (expired root certificate, extensions disconnection) - Proposed download completed (Firefox 135.0)

- Firefox/ Help/ "About Firefox": 113.0.2 (32 bits), no update proposal - Launch the . exe file from previous download In the "About Firefox" window, version 135.0 appears well during installation When the computer is restarted, this panel has returned to version 113

The computer works normally and perfectly meets my needs (emails and internet searches), so it is out of the question to change it (it would be scandalous from an environmental point of view)

What should I do? Thank you for giving me the precise instructions on how to proceed. Sincerely, FC

francois.chenot 於 1 個月前 詢問

After Firefox updated or tried to update, I get this error "firefox error code 0xc000012f", plus another error message.

I tried to open Firefox, and a message display that said it was updating, after Firefox updated/or tried to update when I clicked on the icon and try to open Firefox, I g… (閱讀更多)

I tried to open Firefox, and a message display that said it was updating, after Firefox updated/or tried to update when I clicked on the icon and try to open Firefox, I get this error "firefox error code 0xc000012f", after closing this message window, I get another message window. Both error messages are contained in the attached file.

Ira 於 2 個月前 詢問

Temporary file error

For the last several updates to Firefox I receive the following NSIS Error: Error writing temporary file. Make sure your temp folder is valid. Nearly every time the updat… (閱讀更多)

For the last several updates to Firefox I receive the following NSIS Error: Error writing temporary file. Make sure your temp folder is valid. Nearly every time the update completes successfully. My disk is 90% full and perhaps that is the problem although 20 GB remain. I have run disk cleanup to remove files, especially W10 Update files. Clear Disk Info doesn't identify any problem areas (all green).

Any other likely sources of the message? Thoughts?

PNSheldon 於 1 個月前 詢問

OSX Firefox not working on upgrade to sequoia 15.4

I am using a mac 2018 Intel. When I upgraded from Sequoia 15.3 to 15.4 Firefox quit working. I turned the firewall off and it worked for awhile. But has not continued. … (閱讀更多)

I am using a mac 2018 Intel. When I upgraded from Sequoia 15.3 to 15.4 Firefox quit working. I turned the firewall off and it worked for awhile. But has not continued.

I found this reference on-line. https://support.mozilla.org/en-US/kb/firefox-blocked-macos-15-sequoia-firewall-what-you

So I am assuming some additional information may be available.

Anything new on this issue. I have been a Firefox user for multiple years. It is my primary browser.

Thank you

Bill Parks wp12@totbaw.com

wp1210 於 1 個月前 詢問

problem with update

I have tried to up date the firefox program as requested. When I go hit the "update now" button, I get a screen and when I try to save it says " firefox installer alread… (閱讀更多)

I have tried to up date the firefox program as requested. When I go hit the "update now" button, I get a screen and when I try to save it says " firefox installer already exists" and it takes me back to the first page with a message in a box at the top of the page that says Your download should begin automatically. Didn’t work? Try downloading again."

I have tried several times but I find that I'm stuck in a stupid loop where nothing gets installed. The message is that I have till March 14, so this needs to be done soon.

I am not particularly computer savvy, so any clarity on this will be helpful.

mayith 於 2 個月前 詢問

Update issues from 128.7 ESR to 135

I just migrated from an older Mac to a newer one running Mac OS 15 (Sequoia) and none of my bookmarks, autofill info, passwords, cookies and browsing history etc migrated… (閱讀更多)

I just migrated from an older Mac to a newer one running Mac OS 15 (Sequoia) and none of my bookmarks, autofill info, passwords, cookies and browsing history etc migrated to the new version (135) of firefox that I downloaded. When I check the updates section of 128.7, it says it's up to date, but I know you can run 135 on Sequoia, so that's why I downloaded 135. When I looked at the profile folder in 135, which is existing separately on the Mac from 128.7, I noticed that it was pointed at the folder with release in its name that was inside the profile folder. In 128.7 it's pointed at the other folder with default in the name (the profile folder only seems to contain two folders). How do I get all of my old info to migrate to 135? Or how do I get 135 to point at the proper folder inside of the Profile folder?

Thanks

DudeLess 於 2 個月前 詢問

News Querries on default page.

On my home page i have 2 rows of short cuts. Then the latest news listings. Can I change the types of news listings? For example one story might be from NPR while the … (閱讀更多)

On my home page i have 2 rows of short cuts. Then the latest news listings. Can I change the types of news listings? For example one story might be from NPR while the next can be from CNN then another from MSNBC. Non of which interests me. Is there away to set sites in the settings to list News and events that I would be interested in? Sites like The Wire, Reuters, NewsMax, RT, The National Desk, etc. So would there be a way to get those headlines? Thanks

Gator Spotter 於 2 個月前 詢問

Updates of Operative System P!

Good Morning! In the past the automatic updates were updated by it self, now I need to go Updates and click to start. then I receive this recurrent message: The update… (閱讀更多)

Good Morning!

In the past the automatic updates were updated by it self, now I need to go Updates and click to start. then I receive this recurrent message:

The updates cannot be installed, and I need to execute manually dpkg configure.

I am attaching the screenshots for better understanding.

Any detail instruction of the procedure to fix, it will be very very helpful.

Thank you so much

Ambriz Moya

ambrizmoya 於 2 個月前 詢問

update failed message in update history

the About Firefox information says version 136.0.1 Firefox is up to date, however in the Update History in Settings, all the updates since version 113 are list as "update… (閱讀更多)

the About Firefox information says version 136.0.1 Firefox is up to date, however in the Update History in Settings, all the updates since version 113 are list as "updated failed"

swyant 於 2 個月前 詢問