Firefox 社群討論區

Dear Mozilla, I work as a seniro advisor within internet intelligence and investigations at the Swedish customs. I wonder if it is possible to get BSI ( basic subscribe information) from you and if you in that case can provide a link or an email address for our request. What kind of information would you like us to provide.

Looking forward to your reply.

Kind regards, Gabriella

why is it that Yahoo Finance loads then when adverts load on the page, adverts are there but error 500 is in place for Yahoo Finance. I don't have this problem on Crome but my prefer to use FireFox. When I refresh some times it comes right but most times not. Regards Wes.

All of a sudden my Apple laptop Firefox is responding VERY slowly. It takes about 10 seconds from hitting enter to any screen response. I've tried it with and without my VPN on, and there's been no changes to my Avast security software (that I know of). I've reviewed the settings/preferences without any clue about what is happening and what I could do to minimize it. I've run a speed check which resulted in 287 down and 190 up, so it's definitely NT my network.

I accessed the about:support page as part of attempting to diagnose a fix irregularities with logging of history entries. After at most 2 seconds the screen repeatedly began flashing to a black screen. The screen would stay black for up to 10 seconds then clear for maybe 1 to 2 seconds and then blackscreen again repeatedly. It did it on several consecutive occasions so is no one-off

Similar problems occur with Amazon Prime and Spotify but the black screen last significantly longer (over a minute or more) and the cleared screen shorter (milliseconds).

On no occasions have I seen anything that resembles and error message or code.

I restarted Firefox in safe mode loading about:support again with no other tab loaded and it continued to happen. It clearly is not a add-on or extension that is responsible. Sometimes shutting down Firefox (if you can see the screen long enough to do so) clears the problem but not always. Equally switching windows using <ALT><TAB> can relieve the problem but only on some occasions. I've not identified which applications might relieve the issue in such circumstances but suffice to say were I to return to the problem web page it would begin again.

Trying to reset the video card (Windows key Ctrl Shift B) has no effect.

Clearing the cache, cookies etc seems to make no difference and other temporary files

I only clear my history periodically leaving several months of entries available.

I have tried to update the video drivers on numerous occasions and been advised they are up to date on every occasion.

It occurs with hardware acceleration checked on and without it.

Reinstalling Firefox makes no difference and the black screen issues have been happening now for probably 2 years or so across multiple versions of Firefox and before today (when I used about:support which I have not used before) I had assumed it was purely down to third party sites but now having experienced these problems it's clear that at least in part Firefox is part of the problem.

It does not happen with other 'about' functions (profiles,config,processes,memory) so seems specific to the about:support function in terms of Firefox related pages.

Turning the monitor off and disconnecting the monitor from the power supply for the obligatory 10 seconds is the most certain and least disruptive way of resolving the problem. Just turning the monitor off and on again without disconnecting the power does not seem to resolve the issue. Obviously rebooting the system which can waste more than an hour of my time all told shutting down and bringing up software will also clear the issue. Rebooting a PC is no resolution to any software problem.

I am using an HP24i FHD monitor connected to a Dell Optiplex 7060 SFF running Windows 10 Pro Version 22H2 OS Build 19045.5487 and an up to date version of Firefox (version 136.0.1 [64-bit])

The system is regularly scanned for malware and viruses and as far as I am concerned is clean. Standard WIndows maintenance and repair tasks (eg fsck, sfc, DISM) are carried out periodically and there is currently one windows update released earlier this week outstanding.

Please can you advise what other steps I can take (or if it is a 'feature' linked to the about:support page provide a work around in your next release) to address a problem that is becoming an increasing nuisance and yet another reason to abandon Firefox whose performance is becoming increasingly flakey in a number of ways.

PS Your 'educated guesses' about software versions in the help form page are blank. Another feature?

Hi. Block Party was just pitched by the WaPo but I see few people here are using it ... yet. Perhaps because you're not monitoring it? I am curious about how it got such a MAJOR free (?) promotion and whether/if there's a way you can or do verify it's claims? For instance, maybe it does what it says it does (clean/close gaps in privacy) but what does it do with the intel it gains?

Is there any chance you can/will verify it in the future?

thanks kindly, steph

https://www.washingtonpost.com/technology/2024/11/03/online-privacy-settings-block-party/?carta-url=https%3A%2F%2Fs2.washingtonpost.com%2Fcar-ln-tr%2F41ce69d%2F67e57df78492b94b923ec304%2F5d779da19bbc0f0886c7a302%2F42%2F59%2F67e57df78492b94b923ec304

With the change in the Privacy policy and TOU for Mozilla, it's been mentioned in several official responses that certain functionality will not be possible going forward without those changes.

If I never use suggestions, hints, or any mozilla services with firefox. Just what functionality becomes a problem that you need to change the "We will never sell your data" and the other equally disturbing "you grant mozilla a irrevocable non-exclusive royalty free right..."?

How about some clear transparency instead of the opaque non-specific statements you've been making?

Loyal users of firefox for the last 20+ years deserve better than this.

Oh, and why can't I remove the search shortcuts for bookmarks, tabs and history, I'd like to map those keys to something else.

I use Firefox as my standard browser

As a subscriber to a certain Swiss daily newspaper, I have access to their digital version. For some time now, I have not been able to log in to their site. The log in page is greyed out (see first attachment).

The support agent indicated that the problem lies with the browser, and suggested that I declared their site (https://id.tamedia.ch) as an exception in the Firefox settings "Privacy and Security". The problem still remained however.

That the problem is due to the browser would seem to be confirmed by the fact that there is no problem if I use "Edge" (see second attachment).

I would prefer to remain with Firefox for all internet access. Any suggestions? Many thanks.

Hello, when I download PDFs and open them in the Firefox browser, only the text blocks or image blocks have a white background. The rest of the page then has a dark background. I have already checked things like dark mode etc. Do you have any suggestions for a solution?

I have rebooted.

I have reset.

I have cleared the cache.

I checked my anti-virus.

Your browser moves like a drunk snail.

Slow.

Hanging.

not responding.

I do not expect a corporate or professional response.

but sometimes a human contact is helpful.

I had to use my cellphone to submit this.

i can't load certain sites on firefox, it just gives me a blank white screen. there's no error displayed or anything. some sites load fine (gmail, social media, youtube, etc work normal), but some sites i visit give me a blank screen. they load fine in other browsers and even on firefox mobile, just not on firefox desktop.

i've tried deleting the cache for firefox too, but that didn't fix it either. anyone knows what the problem might be?

thanks!

Where can I find the "text tool" that I need in order to fill in a PDF form?

The new update invites me to try this feature but when I do, I can't see a text tool anywhere.

Thank you.

Liebe Community, ich habe ein Problem bei der Nutzung von Apps, die eine Zwei-Faktor-Authentifizierung ermöglichen sollen (in meinem Falle enteAuth und OneAuth). Ich habe diese Apps probiert und komme mit beiden nicht zurecht, da sie alle 10-20 Sekunden einen neuen Code generieren, obwohl ich ja erstmal den von mir gescannten Code verifizieren muss. Der Mozilla Login sagt mir dann immer, der Code sei falsch. Dabei wollte ich eigentlich nur Themes gestalten hier im Online-Editor. Liebe Grüße Sven

Dear community, I have a problem when using apps that are supposed to enable two-factor authentication (in my case enteAuth and OneAuth). I have tried these apps and can't get along with either of them because they generate a new code every 10-20 seconds, even though I first have to verify the code I have scanned. The Mozilla login then always tells me that the code is incorrect. I actually only wanted to design themes here in the online editor. Best regards Sven