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Widevine Content Decryption Module will not install

After reinstalling Firefox (latest version) I have run into a problem it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google In… (閱讀更多)

After reinstalling Firefox (latest version) I have run into a problem it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly".This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, The problem Widevine Content Decryption Module provided by Google Inc. is not working for mac

chai99nyc 於 2 年前 詢問

rene.walla 最近回覆於 1 年前

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Checking for updates will get stuck, while opening via geckodriver in Firefox

Hi Team, While opening Firefox web browser via Geckodriver, and when we open the page: about:preferences if we scroll down to Firefox update, It will get stuck there fo… (閱讀更多)

Hi Team,

While opening Firefox web browser via Geckodriver, and when we open the page: about:preferences

if we scroll down to Firefox update, It will get stuck there for indefinite time in "Checking for updates". Can someone look into this issue.

I need to automate the way by which it checks if it is updated or not. Kindly let me know if there are any other steps to check the same. Though above issue is i feel a bug and that is the reason we are writing you down.

vjain77 於 2 年前 詢問

reloadedx23 最近回覆於 1 年前

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Firefox plays a streaming video, but stops after a few minutes

Hello, I've just recently been experiencing this problem. I would play a Youtube video, but after a few minutes, it would just stop, no error message. It just stops. … (閱讀更多)

Hello,

I've just recently been experiencing this problem.

I would play a Youtube video, but after a few minutes, it would just stop, no error message. It just stops.

I then reload the page, but then it plays with no audio. I would have to close Firefox and restart the video, just to have it stop again after a few minutes.

I have the latest version of Firefox installed. I've tried refreshing the Firefox setup, uninstalling and reinstalling, reinstalling the video drivers, but nothing seems to be solving the problem.

Video plays just fine with Chrome or Edge.

Windows 10 Pro (Made sure it was up to date as well). 250mbps connection

Martin 於 2 年前 詢問

FredMcD 最近回覆於 1 年前

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Virus in downloaded Installation program

Mozilla Installer Down Load Has a Virus!!!!!!! Luckily my AVG Caught it! Down Loaded Update and had to "Revert to an earlier time" to remove updates. Was instructed afte… (閱讀更多)

Mozilla Installer Down Load Has a Virus!!!!!!! Luckily my AVG Caught it! Down Loaded Update and had to "Revert to an earlier time" to remove updates. Was instructed after GO BACK to Install complete new version, but Installer has virus (on Open) Use This for my Bank Account From Chase, but Chase WON'T let me use older version of your Browser. Running Win 7

H E L P !!!!!!

Lanna

lannababe126 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Firefox crashed and lost sesssion/tabs

I have Firefox for Mac and my browser crashed. I lost my previous session and unable to recover from the "History" tabs. This happened today so I'm wondering it's possibl… (閱讀更多)

I have Firefox for Mac and my browser crashed. I lost my previous session and unable to recover from the "History" tabs. This happened today so I'm wondering it's possible to recover from saved sessions folder which I don't know how to access or troubleshoot.

Anne 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Updating Firefox on a Chromebook

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update… (閱讀更多)

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update it since. It says updates are disabled in Firefox itself, and I have not been able to fine what files I need to update via Terminal to get the most current version. (I have been able to update other files through Terminal). Can someone please point me in the direction of how to update Firefox if installed in the manner described in the link?

weshamner 於 1 年前 詢問

weshamner 於 1 年前 解答

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Can't recover account, all bookmarks and passwords lost

Hi there, I just switched operating systems from Linux Lite to Linux Mint, and when I went to sign in to Firefox my email address wasn't recognized as having an account … (閱讀更多)

Hi there,

I just switched operating systems from Linux Lite to Linux Mint, and when I went to sign in to Firefox my email address wasn't recognized as having an account - there was no option to send a recovery email or anything, only to create a new account. I tried my other email addresses and the same thing. So I ended up creating a brand new account with my email address, but now I've lost 100's of precious bookmarks and passwords that were saved in Firefox.

Any ideas?

Thanks,

Adrian

adrianhouse 於 1 年前 詢問

adrianhouse 最近回覆於 1 年前

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home page shortcut icon size

Hi, in the latest version of Firefox (updated June 2021), the home page had the icons shrink in size considerably. I'm visually impaired, and this change had made the h… (閱讀更多)

Hi,

in the latest version of Firefox (updated June 2021), the home page had the icons shrink in size considerably.

I'm visually impaired, and this change had made the home page unusable. It's just too hard to see!

Is there a setting to adjust the homepage icons back to their larger size? They used to be 2-3 times the size, and really useful. The boxes the pics are in are still the same, but the icons displayed are tiny now, at least to these tired old eyes.

Thank you in advance! Tony

browntau 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 年前

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moving tabs back to below menu bar

Firefox updated and now my tabs are above the address bar, I hate it. I have went through all the information I could and created a new chrome folder, downloaded the css … (閱讀更多)

Firefox updated and now my tabs are above the address bar, I hate it. I have went through all the information I could and created a new chrome folder, downloaded the css and changed user preferences but it sets the tabs to the bottom of the screen not just below the address bar. I think I need a different set of code for the css but cant find a copy. Does anyone know what to do?

sharkeyandgeorge 於 2 年前 詢問

sharkeyandgeorge 於 2 年前 解答

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Drop Down Box Color CHANGED

Somehow I got hooked/tricked into changing the color scheme of my Firefox browser. I chose to add on Firefox Color and design my own, but now the drop down boxes (for Bo… (閱讀更多)

Somehow I got hooked/tricked into changing the color scheme of my Firefox browser. I chose to add on Firefox Color and design my own, but now the drop down boxes (for Bookmarks, Tools, extended Toolbar) all have this ugly dark grey background with white-colored text, which I find REALLY unpleasant!!! I do not see how to switch the box color -- can you help?

ECW 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

  • 已解決
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newtabpage shortcut icon size

Firefox updated to 89.0 today, and my newtabpage looks odd. The shortcuts now have really small previews, as shown in the attached image. How do I get them to be full siz… (閱讀更多)

Firefox updated to 89.0 today, and my newtabpage looks odd. The shortcuts now have really small previews, as shown in the attached image. How do I get them to be full size again (i.e. fill the box)? It was easier to tell them apart at a glance before the update, post update there's too much empty space. Is there something in about:config that controls this?

Thanks in advance!

xlucine 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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How to make new window open maximized?

Every time I open a new window whether through ctrl + n or through the button in application menu, the menu opens up tiny. I've tried resizing it by dragging the edges of… (閱讀更多)

Every time I open a new window whether through ctrl + n or through the button in application menu, the menu opens up tiny. I've tried resizing it by dragging the edges of the window to the edge of my page, but that has several issues: 1 - It's temporary, and after working for a couple of minutes, it will revert itself without me closing Firefox 2 - I can only resize it horizontally for some reason 3 - Even if I drag it out to the issues, the window won't be maximized, just really big.

So far, I've tried setting privacy.resistFingerPrinting to true, but that didn't work.

michaeldeng2003 於 2 年前 詢問

That Boy Eric 最近回覆於 1 年前

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restore multiple tabs from a previous, but not last, session

How to restore many tabs from the session before the last session? Windows 10, Firefox 89.0 If there is more than one window open: Window A has many tabs; Window B has … (閱讀更多)

How to restore many tabs from the session before the last session?

Windows 10, Firefox 89.0

If there is more than one window open: Window A has many tabs; Window B has one tab; then when I close Firefox, the other window remains open. If window A is closed first, then closing window B means that firefox will restore the tabs of window B because it was the previous session.

How can I recover the many tabs from Window A?

Can I retrieve a list from history and reopen many at once?

Can I reload the appropriate "previous.jsonlz4" which is the next previous file?

Is there a reliable add-on that can remember open tabs?

Jerry 於 2 年前 詢問

FredMcD 最近回覆於 1 年前

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Firefox changed my View settings with the recent update ... How do I change it back?

Firefox changed my View settings with the recent update ... The new changes don't make sense at all ... They basically reduced the contrast and/or increased the brightn… (閱讀更多)

Firefox changed my View settings with the recent update ...

The new changes don't make sense at all ... They basically reduced the contrast and/or increased the brightness in the toolbar. Like other humans, I rely on contrast to see where one thing ends and another thing starts.

I didn't ask for or agree to this ... How do I change it back? (I clicked around and it's not obvious.)

bhargin 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Remove the "New Tab" option on Right Click Tab

How can we remove the "New Tab" option when right clicking a tab? I find this feature absolutely useless as there's already and "+" tab button to create a new tab. I use… (閱讀更多)

How can we remove the "New Tab" option when right clicking a tab? I find this feature absolutely useless as there's already and "+" tab button to create a new tab. I used to be able to reload tabs easily and quickly by Right-Click tab, Left-Click and the Reload option was selected. NOW, I have to move the mouse down to the Reload option, or press the "R" key on the keyboard. Simple things, yes, but something that is easily annoying if it's added when it's not needed and having to change the way we use the browser. What would of been nicer is that "Pinned" tabs would always be pinned, regardless if that window was the last to be closed or not.

Korishan 於 2 年前 詢問

cor-el 於 2 年前 解答

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Icons have just become smaller with a WIDE white space after update - can it be reversed?

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now … (閱讀更多)

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now things are tinier" point of view.

I use Protopage (custom home page with news etc) and if you open a second tab, it allows you to have a selection of Icons each with a regularly used link. It still works, but after FF upgraded itself, the image in the tile has shrunk to a fraction of the original size - and is now surrounded by a thick border of white (with rounded edges of course).

Is there a "high vis" option which simply removes wasted white space which seems to have just been added at the expense of clarity?

Is there a way to either revert to a previous version OR to undo the visual messing about they have decided we all must want? If so, please let me know, as this "let's change something to make it harder to see", approach is a bit annoying.

Alas I cannot do a "before" image, but the "after" one is shown, complete with my efforts to explain what has changed.

Any guidance on either reversing the update or switching of the "shrink image and surround with large white border" geratfully received please.

Many thanks.

Guy 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答