Firefox 技術支援討論區

My Premium Malwarebytes has detected a Trojan on outbound, I usually Play Runescape, Have been playing for 15 Years +, 2 hours before this, i played on Runescape with no problems, since opening Runescape Launcher, game did not load, had reference also to firewall, since 2 hours prior Nothing had changed. i then rechecked firewall, and all was OK, I had added all URL from Runescape to exception, even company name, jagex.com I also use Norton 360, however Norton did not pick up Trojan, any suggestions? I was thinking of uninstalling Firefox, then installing again, I didn't do this as i have many Sites saved and wasn't sure if they would also be deleted, I play this game to keep my mind active, as i can't walk sit or stand for more then a couple minutes, ...

Below are details of Trojan: Cheers Ralph:

Log Details- Protection Event Date: 11/28/21 Protection Event Time: 9:40 PM Log File: 954b6ada-5037-11ec-bdb7-80fa5b790f8f.json

-Software Information- Version: 4.4.11.149 Components Version: 1.0.1513 Update Package Version: 1.0.47808 License: Premium

-System Information- OS: Windows 10 (Build 19042.1348) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: classicmoto.rs IP Address: 45.147.54.18 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe

Since my Firefox upgraded to Version 95.0 I can no longer use my xml files transformed with xslt 1.0. Both the xml files and the corresponding stylesheets are stored locally on the hard disk and I accessed them with file:/// ... The variable privacy.file_unique_origin in about:config is set to false but the stylesheets aren't interpreted, only empty pages are appearing. Please tell me how I can solve this problem, or is it a bug? Thanks

When wanting to add an system to sync my settings, the send verification code received is delayed in transit and expired before i get it. That is due to greylisting on the emailserver.

received email properties : X-Greylist: delayed 1196 seconds by postgrey

Trying to add an 2nd email (corporate) email address to circumvent this problem... I have to use enter another verification code that expires in 5 minutes. and you guessed it, that is send to the first emailaddress.

aha...

how to cirumvent this verification code expiration ?

I am attempting to sign into Sync on my tablet and am not able to receive the triggered Verification emails (neither the initial one when attempting to sign in nor any follow up ones). Oddly enough, it's only this device where the issue is present. I was able to use my desktop computer to successfully unlock my account after accidentally locking it and change my primary email address in case that was the issue. Both of these actions triggered email notifications. Even when attempting to sign into my tablet's Sync with my new primary email address I am not able to receive the Verification emails.

I have also double checked my spam folder and whitelisted accounts@firefox.com. I have not noticed any other issues with my tablet besides this very specific thing.

Would someone be able to provide guidance? I wasn't able to find any help articles about this particular scenario and am not sure how to proceed.

Thank you, B

1. 1: I hit Firefox tab to open browser and am immediately required to type in Primary Password, entered, presumably accepted.
2. 2: However, the "Sign In" box reappears a second time requiring re-entering the Primary Password; again primary password is entered (presumably accepted).
3. 3: Astonishingly, the "Sign In" box reappears a third time requiring typing Primary Password, comply (presumably accepted).

Unbelievably, this continues ... The "Sign In" box reappears, hit cancel. "Sign In" box reappears, hit cancel.

Confusing, Distressing, Exasperating, Annoying, Provoking, Enraging, Unpleasant, Aggravating, Infuriating, etc., etc.

Why? Why? Why? I'm ticked off, want to "throw in the towel" and head back to rival browser.

Maria

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Hi Folks,

I've used Firefox for years with no problem. Yesterday, I was seeking out a specific font. The website looked legit, but then a security block happened and I don't recall if it was Firefox security or Acronis that flashed a brief "block" announcement. In any case, from that point on, several "racey" websites popped up every time I loaded Firefox. This happened even after I restarted my computer. I then checked to see if I had pop-ups blocked on the Firefox options. I didn't, so I checked the box against pop-ups. But what happens now is Firefox does an attempt to load TWICE with an odd jerk-flash movement. Only one Firefox browser window comes up -- and that's good -- but SOMETHING is still trying to make those "racey" websites load. Why? How?

All of that to say that I'm concerned about security. Should I uninstall Firefox and reinstall?

Thanks for your input! Bob Anderson

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com)

On Dec 3, 2021, at 3:54 PM, Sylvia Sussman <... @icloud.com> wrote:

Regarding my previous email , just sent to you today: Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville CA HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. However you responded by offering that individual an account with you, on MY computer--I received tnhe correspondance between you and the breecher ofmy computer. I]Ts happened in April and I have only just figured out what had happened. I fear this individual now has access to my computor. Below is a quote of the response you sent to him/her in Emeryville CA

"Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. Sylvia Sussman ... @mac.com

On Apr 28, 2020, at 5:01 PM, Firefox Accounts <accounts@firefox.com> wrote:

Welcome to the Firefox family

You're signed in and ready to start exploring safely and securely.

Now get the most of Firefox by signing in everywhere you browse.

Connect another device This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support.

Mozilla. 331 E Evelyn Ave, Mountain View, CA 94041 Mozilla Privacy Policy Firefox Cloud Terms of Servicebold text Sylvia Sussman ... @mac.com

https://support.mozilla.org/en-US/kb/customize-firefox-home-screen#w_customize-firefox-home

I believe this info is relevant, but this undated page may be out of date (I am on Windows 10 with 94.0.2 ) -- I do not see the things they refer to:

"Tap the menu button:" which has a URL, a "1" in a box, and a three-vertical-dots array in a red box.

Clicking upper-right-corner icons at random has "disconnected" my account. Just getting in deeper. I bet I have to log in again...

Hello I have a second computer network that has hotspot enabled. For Mozilla browser to be updated automatically without the need for a hotspot username and password. The IP and address of the sites related to the Mozilla browser update must be entered in the walled Garden of the MikroTik router. Please help.

I want to sync my desktop and mobile login lists. I have Firefox 95.2.0 (2012-12-16) on my phone. And I have 95.0.2 on my desktop. Everything on mobile marked to synchronize. I've even manually clicked "sync"... Phone says everything was uploaded. But nothing is in the list on the desktop. When I tries to add a "new device" in preferences on desktop, I expect it to give me QR code. But it gives me instantly "Synchronization failed" instead. I'm tired to open list on phone and then type everything in on desktop. How can I fix the issue?

I use firefox and pay for the vpn from firefox. Last week I encountered a ransomware attack. The Firefox immediately quarantined the attack. I am having no issues with using the computer. What was affected is Firefox itself. I cannot open Firefox at this point. I get permission denied messages upon launch. I have tried reinstalling a number of times in both the standard login and administrative login environments but I get the same results in both. Where do I go from here? Thanks Pat Imbriglio ...

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times but did not log in to my account . The password is correct and I log in to Gmail but it does not log in to my Mozilla Firefox account

Thank you for your help

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

How can I change my primary email address? I'm not computer smart to find your secret language to do that. Please change my primary email address to: [email edited from public] @gmail.com Cable one has pulled the plug and disconnected my previous [email edited from public] @cableone.net address. No one can send any emails to that address anymore as nothing is there.

I hope you can please help me. Jan Kautz

Hi, I downloaded iMacros 8.9.7 onto an older version of Firefox, but when I click the extension the sidebar is blank. I know the add-on is there because if I move my mouse I can see there are buttons I can click.

I also recently posted a question about my Firefox screen being blank which was resolved.

Thanks

Screenshot is in link below: https://docs.google.com/document/d/15wbDxK16sbGMDdsmWjuGjZ-w3mF9o2YvEGwiOSFsPtc/edit?usp=sharing

Hello You Lovely People,

I am so frustrated...for years, my Firefox Browser has worked flawlessly. I love all the feature and hate to switch to the dark side.

The two primary frustrations are as follows:

1. I have placed my settings to "Auto Populate" my email address line and password fields. The password auto populates w/o problem but the email field will not. I have reloaded the Firefox and checked and double checked the settings and since one half works and the 2nd does not, I feel the error is not mine.

I'd would love any suggestions

2. When entering text on the "Subject Line" for an email, let's suppose I enter: "Good" , hit the space bar to add "Morning"...the cursor moves back to the beginning of the line and inserts "Morning" in front of "Good". Then I am forced to add spaces and redo the Subject I had intended.

This is clearly nothing to do with me...it's just broken.

I have this problem across all my devices, excluding the iPhone as it's not Firefox, it's an Apple App. The Chrome, and Safari browsers do not have either of these issues.

I am a dedicated Apple user so all my laptops and desktops are Apple.

I thank you all and look forward to any ideas!!

Happy Holidays

David Rodwell Winston Salem, NC