Firefox 社群討論區

hopefully I've chosen the right help category.

When I try to shut down or restart firefox (fully updated) the file in my system monitor called firefox-bin persists. I have to end or kill the process there to turn off the browser. Due to this situation, I cannot restart the browser in troubleshoot mode or anything else. It's cold start or nothing. 99% of what I use firefox for is youtube. There are a couple of channels that when I open a video, the page will not fully load and will not play. The comments won't load either. Also, while those tabs are open my CPU usage skyrockets and memory maxes out...which freezes the computer. It's not all channels.. maybe 4 so far. I've manually turned off all extensions/themes, rebooted and tried again.. no joy. Full system freeze. I've tried to do a clean reinstall over the old files in the Linux terminal.. it just says it's already updated. I could be doing that wrong since the instructions I found on this site only apply to windows and mac machines and I was kind of winging it. Thoughts on what I can do to fix things?

There's a button below this box that suggests sharing browser data.. I'm not using firefox right now, so that wouldn't help.

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...Thank a lot....RASIK MER

Hello,

I have noticed that my CPU runs hotter when playing videos in Mozilla Firefox, for example streaming TV series. Youtube seems to be less affected.

My configuration is:

CPU AMD Ryzen 9 9950X3D (16C/32T, up to 5.7 GHz, 128 MB, AM5) MBO Gigabyte X870E Aorus Elite WiFi7, AMD AM5, WiFi, Bluetooth, ATX RAM G.Skill Trident Z5 NEO RGB AMD Expo, 64 GB (2x32), DDR5 6000 MHz, CL30 SSD Samsung 9100 Pro, 2 TB, M.2 NVMe PCIe Gen5, R14700/W13300 GFX Gigabyte AMD Radeon RX9070XT Aorus Elite OC, 16 GB GDDR6 PSU Be QUIET! Dark Power 13, 1000W, 80+ Titanium, modular, ATX COOLER BE QUIET! Silent Loop 3 420 mm SOUND Creative SoundBlasterX AE-5 Plus, 5.1, PCIe, 70SB174000003 CASE BE QUIET! Shadow Base 800 FX, E-ATX, RGB, glass, black (4 1500 RPM light wings fans) EXTRA FAN BE QUIET! Light Wings, 140 mm, 1500 rpm, black OS Microsoft Windows 11 23H2 with all the latest updates

The normal CPU temperature was around 47 c (sometimes even 46 c), but it now goes up to 52-53 c. If I disable hardware acceleration, it goes up to 59 c. If I switch tabs to another that only has static content, the temperature drops.

Additionally, when doing the same thing in Google Chrome, the temperature is perfectly normal.

Is there any way to fix this?

Thank you in advance!

For YEARS now firefox has had a massive memory leak that continually eats up more and more of your ram until it inevitably consumes all of it and theres nothing left for windows crashing the PC. Even on startup it uses a disproportionately large amount of ram compared to any other web browser at 2.5 gigs, but it only crawls up from there, and if you leave it running for more than 24 hours your computer will start to stutter and slow to a crawl until it consumes all 32 gigs and crashes the computer unless you regularly restart firefox. And dont give me that unused ram is wasted ram crap, I need that ram to run other programs, 32gigs of ram being used to display one web page preventing me from running any other program on my computer and hindering the operation of the os is wasted ram! I can open up the same session on chrome and use less than a gig. And dont give me the lame ass check the firefox task manager solution either, because firefox's task manager gives you no information, it just says that a single tab is using a ridiculous amount of memory with no details. all my extensions together use less than a gigabyte, HOW HAS THIS BEEN A PROBLEM FOR SO LONG, AND WHY DO YOU REFUSE TO ACKNOWLEDGE IT? There are countless forum posts asking for help with this very issue here and all over the internet.

i can not access any of my yahoo accounts, i continue to get a pop up screen that says the "to many request" why should i continue to use firefox / mozilla. it keeps crashing and having issues. freezing and taking forever to load. restart everyday

Hello, dear Mozilla support team :).

I have a question that has to do with the ever growing memory usage. I just found out the about:memory page in Firefox, which allows the users to manually free up the system memory by clicking the "Minimize memory usage" button. This is great and it does its job well, however for many years I've wondered why doesn't the browser clean up the memory taken by web pages like Twitch, Kick, Youtube, etc., which take a lot of memory, especially when people leave them open for hours, then when they close the tabs, the memory stays buffered until the browser has been completely closed.

The "Minimize memory usage" button does clean up the memory, so won't it be possible to implement such functionality that can be enabled/disabled somewhere in Settings, to allow the users to choose the browser to unload all memory taken by any tab when they close the tab, but not the whole browser?

This will help a lot, because I personally leave my PC and browser open for days, and sometimes I have to either close and re-open it, or go to about:memory and do a "Minimize memory usage" to free up the memory, that was taken few days ago by a single Twitch stream tab or some other tab, and the information in this buffer is absolutely pointless, but it sometimes takes all of my 96GB of RAM.

Thank you for any information on the subject :).

All the best, Borislav.

He said its down to some update which for some reason I dont have but in the attached image, he is able to add his own wallpaper in nightly but I am not for some reason. Would love some support

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Playback works totally fine, no real stuttering or lag in the video, but pressing pause will generally take significant time to actually pause. This is true of all other inputs including keyboard commands, clicking on links, right click, etc. It seems to have a rolling window where inputs are accepted because if I wait for clicking play to work I can also quickly change the volume or right click a link. It'll even accept the input if I'm in a different window (like if I hit play then click over to my second monitor). This doesn't seem to happen in a normal window, only private. All other firefox tabs work totally fine with none of this lag, nor do I see any other issues on my computer. I haven't noticed any spikes in hardware usage nor am I using anywhere near all of my PC's resources.

I'm only running 2 extensions I think would interfere here (ublock origin and enhancer for youtube) and I've tried running with them disabled to no effect. All my extensions are up to date, as are my browser and OS, this has persisted through restarts (though it seems to take some time to come into effect after a restart). I've tried disabling hardware acceleration and clearing the cache.

So yeah, no idea what's wrong. It's not like unusable, just really annoying. Thanks to anyone that helps.

Since updating to version 135.0.1 last night, all kinds of interactive maps have been loading like the pictured attached below. Even maps in pdf aren't properly loading, loading black pages. Everything works completely fine in all my other browsers.

I like firefox...used it two to three times a week for over ten years...Now when I click on the icon on my menu, I am greeted by the ansurb: "That doesn't look right." When I try to download Firefox, it will not down load...why are you idiots doing this to your own product?