顯示問題標籤 顯示所有問題

2FA Problem

so i was using google auth app in my phone to use it as 2FA for my firefox account but i formated my android device and i didn't know that google auth app is not syncing … (閱讀更多)

so i was using google auth app in my phone to use it as 2FA for my firefox account but i formated my android device and i didn't know that google auth app is not syncing logins, and for the recovery codes my device was compormised by ransomware and i formated my pc but i have information that can prove that i'm are the owner of the account, i have the: email, phone, primary password (for the passwords vault in firefox), what devices was running on the account, etc..... but there's no direct way to contact mozilla, so i'm here to ask for help.

ezzali582 於 2 個月前 詢問

Firefox Sync - account locked

Hello everyone, I set up a new PC and wanted to log-in to Firefox Sync. With the first try I received the answer, that my account is locked due to a returned e-Mail. I ne… (閱讀更多)

Hello everyone, I set up a new PC and wanted to log-in to Firefox Sync. With the first try I received the answer, that my account is locked due to a returned e-Mail. I never received any mail during this attempt. I still have access to my e-Mail. Now I read, that I may get help here.

Thanks in advance Heike

Heike_DD 於 2 個月前 詢問

Browser can't log in to sync but accounts.firefox.com works perfectly

Today I found that my sync is disabled (it works at least 2~3 months ago) I click "enable sync" but it just said "working" or something (not sure what exact word it is in… (閱讀更多)

Today I found that my sync is disabled (it works at least 2~3 months ago)

I click "enable sync" but it just said "working" or something (not sure what exact word it is in English version, the original text is "正在开启同步...")

Then I found a answer at this site said quit and login again might fix the problem

...then I can't login anymore

When click "login" in about:preferences#sync , it jumps to https://accounts.firefox.com/signin?action=email&service=sync

I login to accounts.firefox.com successfully and found the device I'm using (fde 92, check attachment 1)

But the Browser is still not logged in (check attachment 2)

I tried:

  • Reset pref.js & user.js
  • Delete /weave/ folder
  • Disable all addon
  • Delete device in accounts.firefox.com and login again
  • Delete /startupCache/

None of them works

Any help?

Byzod Void 於 2 個月前 詢問

synching bookmarks (etc) between my Macbook Pro (source) and my iMac (target)

I am really having trouble getting my bookmarks from the Macbook to my IMac. I've tried to follow the "Help" instructions without success. I have years of bookmarks meti… (閱讀更多)

I am really having trouble getting my bookmarks from the Macbook to my IMac. I've tried to follow the "Help" instructions without success. I have years of bookmarks meticulously organized on the MacBook. The MacBook is usually at a location 15 miles away. ( I brought it here today, but have been unsuccessful). I am guessing it needs to be "on" during the sync process. I've turned the Synch setting to "on" for both computers.

I have a "few" bookmarks already on the iMac, but I can live with some duplicates and rearranging.

I have two (2) accounts--one for business and a non-biz account. I have made sure to be signed into the non-biz account for both of the computers.

Thanking you in advance for you assistance.

P.S.: 1. Also, I have noticed (not sure where to re-access this "window") That I have a few obsolete devices still registered. Is there a way of deleting them.?

2. and, can I really keep two accounts (biz and non-biz) with different organization?

robert.gorkin 於 2 個月前 詢問

Tab sent from Android device to desktop does not appear

I can send a tab from my desktop (Windows 10 Pro 64-bit, Firefox 91.0.2 (64-bit)) to my Android phone Firefox, but when I send a tab to my desktop from Android, it says i… (閱讀更多)

I can send a tab from my desktop (Windows 10 Pro 64-bit, Firefox 91.0.2 (64-bit)) to my Android phone Firefox, but when I send a tab to my desktop from Android, it says it was sent on my phone, but it doesn't appear on my desktop until I click Syncing... under my Firefox account tab. Is this how it is supposed to work? I expected to just see the tab appear.

George R 於 2 個月前 詢問

Firefox Not syncing

So i have firefox installed on two computers, both logged into sync, but sync is not occurring as both installs of firefox show different tabs. any ideas please? … (閱讀更多)

So i have firefox installed on two computers, both logged into sync, but sync is not occurring as both installs of firefox show different tabs.

any ideas please?

editoratlarge 於 2 個月前 詢問

Event windows resize when scroll up in mobile firefox is wrong principle

Event scroll up will enale address bar and active event window resize is wrong principle. It should be enable address bar but needn't active event window resize. It make… (閱讀更多)

Event scroll up will enale address bar and active event window resize is wrong principle. It should be enable address bar but needn't active event window resize. It make script chaos working. Please fix it. Thanks.

comraovat 於 2 個月前 詢問

After Re-Installing my Windows, Firefox didnt snyc old data like passwords, History, home page, addones. what should I do now ?

cause of some problem in my windows 7 I did re-install, and then I install all software including Firefox and Login in my old account but this time it didn't recover old … (閱讀更多)

cause of some problem in my windows 7 I did re-install, and then I install all software including Firefox and Login in my old account but this time it didn't recover old data like passwords, History, home page, add ones. (I did it many times, around once in 8-9months and every time it synchronize all, but this time I lost all)

So now any one can suggest what should I do ?

prtikk 於 2 個月前 詢問

Mailserver does not exist

I can´t verify anything because my old mailserver tele2.se does not exist any more. old mail os.be@tele2.se please answer with new mail beoslse@gmail.com /Bertil ÖStergr… (閱讀更多)

I can´t verify anything because my old mailserver tele2.se does not exist any more. old mail os.be@tele2.se please answer with new mail beoslse@gmail.com

/Bertil ÖStergren

os.be 於 2 個月前 詢問

Firefox Sync not working

Hello, Today is my first day back in the office after the pandemic; in preparation I set up a Firefox account at home and turned on syncing but it doesn't seem to have wo… (閱讀更多)

Hello,

Today is my first day back in the office after the pandemic; in preparation I set up a Firefox account at home and turned on syncing but it doesn't seem to have worked upon logging in at work.

Within the "Connected Services" section it shows two desktop computers which seems right (one at home, one at the office) but I don't have any saved passwords nor open tabs etc that I was expecting on the office PC. I get the option to "Send tab to device" but there are no synced tabs in there to open.

Can anyone help? I'm at a loss.

Thanks

chris417 於 2 個月前 詢問

Add/sync device

I am trying to add my phone as a device. The first step is to open the QR reader in my android Firefox app, but I'll be damned if I can find it. I have gone into the sett… (閱讀更多)

I am trying to add my phone as a device. The first step is to open the QR reader in my android Firefox app, but I'll be damned if I can find it. I have gone into the settings menu to "Turn on sync" but that doesn't show anywhere. What am I missing? Thanks to all.

Art 於 2 個月前 詢問

Problem syncing android with windows

Hi, I have firefox in my pc and in android, both with the same account and it has been working fine until recently when I noticed that all my bookmarks, suggestions and h… (閱讀更多)

Hi,

I have firefox in my pc and in android, both with the same account and it has been working fine until recently when I noticed that all my bookmarks, suggestions and history disappeared from my pc. I checked if I have the last version, logged out and in again and tried forced syncing and nothing changes. Any idea why can this happen all of a sudden?

joeloyola01 於 2 個月前 詢問

Hello friends umm I reset my Firefox password and for whatever reason I went back to my old account, without resetting? I do not understand

I tell you, I have Firefox for a long time, it is my favorite browser, but a few weeks ago I forgot the password; a, I tried to change it, with the keys etc and I could n… (閱讀更多)

I tell you, I have Firefox for a long time, it is my favorite browser, but a few weeks ago I forgot the password; a, I tried to change it, with the keys etc and I could not, so I decided to reset it, of course it hit me because I lost All my bookmarks in folders and in order ... well, the fact is that three days ago I think I went back to my firefox and suddenly I went back to my previous account, that is, as if I had not reset it, it was all there, but Also my problem with the password is back, I can not change it, supposedly I had already done it, but it appears the previous one to which I changed a few days ago, to which I cannot change because I do not remember, and I returned to the same thing, no I want to reset again because maybe the same thing happens, what should I do then? Can you help me change my password without losing everything again? It hadn't happened to me before and I don't know what to do, it all seemed very strange to me.

Thanks for reading and helping me.


Gio

Giovanna Chädid D₣ 於 2 個月前 詢問

Firefox account has got locked

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the… (閱讀更多)

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the same issue. If I lost this account, all my other accounts will be lost Please, help. Thanks & Regards.

Rakib 於 2 個月前 詢問