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Firefox download of files not working or not finishing for one user on one computer account but does for another on a separate account.

Firefox on mac osx with automatic updates for OS and Firefox up to date for over a year recently started producing failed downloads (probably between 9-13 and 9-14, aroun… (閱讀更多)

Firefox on mac osx with automatic updates for OS and Firefox up to date for over a year recently started producing failed downloads (probably between 9-13 and 9-14, around the time of the last Firefox update). What has been tried to fix this: everthing from the Mozilla help pages “What to do if you can't download or save files” asserted to be based on information from “Unable to save or download files (mozillaZine KB)” with the exception of dealing with the "plist" file since that could not be found in this OS installation. If anything has changed through these efforts, it has been to cause the failure to be more severe. Before attempting any fixes, the downloads usually produced a zero-byte file of the expected name and an apparently full-length download file with the expected name and a ".part" extension (or an abbreviated download file with a jumbled alphanumeric name and ".part" extension). After all the fixes were attempted, with the additional trial of patching the profile from TimeMachine back-ups well before the initiation of the problems, and then a final effort of a complete Firefox re-install (freshly downloaded via the separate account on the computer then Firefox removed prior to a fresh install), downloads now fail for that one problem account producing only the zero-byte file of the expected name and no ".part" files yet seen again. Created new profiles in Firefox under the same computer account inherit the same download problems (tried twice).

FYI: in addition to the troubleshooting information below, the computer account with the Firefox problems reports another four plug-ins (Blue Jeans, RBlue Jeans and "install" for both). As these do not show up on this computer account where the Firefox browser has no download issues, this may matter. But since the download issues were independent of Safe Mode operation for Firefox, presumably the plug-in differences would not matter.

Asked by aparmstrong 5 年前

Last reply by FredMcD 5 年前

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I am getting an error message when I try to connect to a site I used to be able to connect to.

It says I have not ok'd a certificate called "digiCert SHA 2 High Assurance Server CA" I can't find this in my list it said to check in the troubleshooting guide. How … (閱讀更多)

It says I have not ok'd a certificate called "digiCert SHA 2 High Assurance Server CA" I can't find this in my list it said to check in the troubleshooting guide. How do I tell the computer this is OK?

Asked by Caseysmomsteph 5 年前

Last reply by guigs 5 年前

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website login issues

Last few releases of FF have been very cumbersome on my MacBook Pro with constant crashes and now I am having issues logging into websites especially financial ones such … (閱讀更多)

Last few releases of FF have been very cumbersome on my MacBook Pro with constant crashes and now I am having issues logging into websites especially financial ones such as Capital One or Suntrust.

Capital One gives a 400 bad request and SunTrust simply just reverts to the home page after trying to login from it. This has been an ongoing problem and I know about the solution of corrupt cookies or cache but for it to happen over and over there is more at play that is causing this because when I switch to Google Chrome there is no issue and the sites are working fine.

I also can't access .aspx pages it just renders blank and I have to again use Chrome. FF used to be my go to browser but now it just became a headache that consistently has issues.

Asked by dblaq 5 年前

Last reply by cor-el 5 年前

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Statement on Firefox 33 and self-signed certificates

Dear Mozilla, Your decision to drop support for self-signed certificates is causing problems all around in LANs, VPNs, and domain networks both home and corporate which e… (閱讀更多)

Dear Mozilla,

Your decision to drop support for self-signed certificates is causing problems all around in LANs, VPNs, and domain networks both home and corporate which employ SSL but use self-signed certs. Despite it being understanding that it is generally ill-advised to access sites with such problems, further deciding that this minority of exceptions should be abandoned altogether in a world web full of so many shades of grey and complex setups is not a responsible decision.

Please implement methods for us to be able to coexist with these updates, as suddenly dropping support for the plenthora of routers, domains, websites and other sources using such a setup, many of which cannot be quickly updated or even at all, is a big problem.

The internet engineering taskforce has not issued any such directives, nor have broader plans to drop support for self-signed certificates been announced. In the lack of a transitioning climate away from this setup or any plans to do so, Mozilla has unilaterally decided to remove support.

Please remember that you have a large userbase and thus a responsibility to keep available means of access that are in common use by the world. Self-signed certificates still very much play a role in the ecosystem, and they will continue to exist for as long as there is a need for encryption on intranets.

Thank you!

Asked by Searinox 5 年前

Last reply by pion19 5 年前

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When I try to login to Squarespace to edit my website it takes me back to the login screen.

I start off by going to Squarespace.com and then go to the login button. I enter in my e-mail address and password and it takes me right back to the login screen. Howev… (閱讀更多)

I start off by going to Squarespace.com and then go to the login button. I enter in my e-mail address and password and it takes me right back to the login screen. However, the address is clearly loaded to my site with the /config bit at the end of the address loaded.

Also worthy of note...when I enter in the wrong password it will happily tell me the PW is incorrect.

Any ideas or suggestions? I just switched from Chrome after 3 repeated crashes this AM and this is equally frustrating.

Asked by niteslacker 5 年前

Last reply by FredMcD 5 年前

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I cant view web content if I go anywhere else but my home, error message firewall/proxy

I always use my laptop computer at my home, However on the rare occasion I take it somewhere I am never able to view web content anywhere else i.e. a friends house. I w… (閱讀更多)

I always use my laptop computer at my home, However on the rare occasion I take it somewhere I am never able to view web content anywhere else i.e. a friends house. I will always get a message about firewall /proxy setting to allow web content. please help

Asked by LaurelMendelson 5 年前

Last reply by FredMcD 5 年前

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FireFox 30, can't access internal websites. It gives us 401 - Unauthorized: Access is denied due to invalid credentials.

Hi there, We have Firefox 30 on one of our servers and it will not let us access any of our internal sites. It gives a message: 401 - Unauthorized: Access is denied due t… (閱讀更多)

Hi there,

We have Firefox 30 on one of our servers and it will not let us access any of our internal sites. It gives a message:

401 - Unauthorized: Access is denied due to invalid credentials.

It doesn't even prompt for credentails. Other browsers work fine. I tried a solution from a previous post but it didn't work: "you can try to enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named network.negotiate-auth.allow-insecure-ntlm-v1. double-click it and change its value to true."

What else could be causing this issue?

Thanks, Rhonda

Asked by rhondacarroll 5 年前

Last reply by guigs 5 年前

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Random Mozilla Proxy Authentication (Mozilla Firefox 30.0)

Hi All, We are experiencing an issue with random intermittent Mozilla Proxy Authentication prompts. We are running Mozilla firefox in a Windows domain and using a clears… (閱讀更多)

Hi All,

We are experiencing an issue with random intermittent Mozilla Proxy Authentication prompts. We are running Mozilla firefox in a Windows domain and using a clearswift proxy server. I've tried a large number of configuration changes with Firefox but still get these annoying prompts. This obviously looks bad to our user base. We do not suffer the same issues with IE11 or Google Chrome.

Please can anyone help before we look to remove this software and go for an alternative browser?

Many Thanks,

Kirk

Asked by kirkboyd 5 年前

Last reply by FredMcD 5 年前

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Mozilla won't open at all after installing. Why ?!

I just downloaded it and after clicking on the icon to open it shows like it's charging and then it just stops without any message ! I need it urgently to run an exam ! … (閱讀更多)

I just downloaded it and after clicking on the icon to open it shows like it's charging and then it just stops without any message ! I need it urgently to run an exam !

Asked by AdelinaSerban 5 年前

Last reply by FredMcD 5 年前

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why is Hotmail suddenly and intermittently not a trusted site--I can get in and then NOT get in without changing any settings

Since last night, I cannot get into Hotmail with any regularity. Sometimes I get in, and when I check I can see the trusted certificate details. Other times I get the war… (閱讀更多)

Since last night, I cannot get into Hotmail with any regularity. Sometimes I get in, and when I check I can see the trusted certificate details. Other times I get the warning that Hotmail is NOT a trusted site and the certificate shows this info also. This can happen all in one session of using the computer. Sometimes I am logged into Hotmail okay, but when I try to send an email, I can't. Other times I CAN send. I am using Firefox but this happens also on Explorer. My date and time are correct. I have run my virus checker; all is okay there. I can access Hotmail on my phone with no problems. I am using Windows 8.1. Hotmail has worked for months on this Toshiba computer and for years on other computers. I trust it but don't even get an option to allow it when i get the "untrusted" notice.

Asked by Barbcarpenter 5 年前

Last reply by cor-el 5 年前

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can't access internet after upgrade - tried fix, didn't work

running win 7, firefox upgraded this morning and no unable to access internet. internet explorer connects fine. I tried fix - running Norton 360 - removed firefox from … (閱讀更多)

running win 7, firefox upgraded this morning and no unable to access internet. internet explorer connects fine. I tried fix - running Norton 360 - removed firefox from allowed programs and added back in - rebooted system, still unable to connect.

Asked by janmh 5 年前

Last reply by FredMcD 5 年前

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Why can't I access a website that I accessed just 10 minutes ago?

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox ha… (閱讀更多)

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox has "blocked" the site for security reasons. I have used Firefox to access my online classes for the past seven years and now all of a sudden the school's website is a "security risk"! If this problem is not resolved quickly, I have no alternative but to remove Firefox and use another browser.

Asked by Snoop4duke 5 年前

Last reply by cor-el 5 年前

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the new firefox 33.1 and 34 are not compatible with my school Blackboard account

I have used Firefox since it was first introduced. I prefer it to MS Explorer. However the new Firefox, 33.1 and 34 are not compatible with my school Blackboard account, … (閱讀更多)

I have used Firefox since it was first introduced. I prefer it to MS Explorer. However the new Firefox, 33.1 and 34 are not compatible with my school Blackboard account, so I had to delete Firefox and use Explorer. I would prefer to use Firefox. Is an earlier version (Prior to 33.1) still available?

Asked by William Schafer 5 年前

Last reply by the-edmeister 5 年前

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Wifi connection delay start of FF

I use Firefox 34 on my Windows 8.1. On my home network with a Dlink Router dir-655 then Firefox starts immediately with no delay and I have no issues. On some other wifi … (閱讀更多)

I use Firefox 34 on my Windows 8.1.

On my home network with a Dlink Router dir-655 then Firefox starts immediately with no delay and I have no issues. On some other wifi connections* I have noticed that Firefox take ~60 seconds to start, every time I start the browser. Once it has started I have no issues browsing. When I experience the issue I tried to start in safe mode, then FF starts immediately. I also tried to get rid of plug ins, add-ons, disable antivirus etc....but only safe mode makes the browser start faster (normal start speed)

What can be the issue? What in a network connection can cause FF to start slower?

I have no clue where to look anymore.

  • For instance, I tried to use my Samsung Android phone as wifi hotspot and then I get the issue. But if connect to this wifi hotspot on my Windows 7 machine I have no issues at all

Asked by Qlazze 5 年前

Last reply by FredMcD 5 年前

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Navigating Firefox to my university's webportal on Linux returns an SSLv3 error, but it does not do the same on Windows.

I want to transition my personal computing life over to Linux, but I still need access to certain websites especially my university's webportal. Is there any way to fix t… (閱讀更多)

I want to transition my personal computing life over to Linux, but I still need access to certain websites especially my university's webportal. Is there any way to fix this issue, so I can finally stop "trying-out" Linux on a spare desktop and finally use it as my primary OS on both my laptop and desktop?

Asked by jobrady 5 年前

Last reply by FredMcD 5 年前

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Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (閱讀更多)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

Asked by robindpan 5 年前

Last reply by guigs 5 年前

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I'm trying to view my work website, but it is blocked.

I work for Wegmans, and they have a website called mywegmansconnect.com Whenever I try to go to this website, it tells me that it cannot connect to the website securly.… (閱讀更多)

I work for Wegmans, and they have a website called mywegmansconnect.com Whenever I try to go to this website, it tells me that it cannot connect to the website securly. On other browsers, the website works fine. Please help me fix this issue because there is no harmful data on the website.

Asked by jbenthin 5 年前

Last reply by James 5 年前

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Firefox is not working wit my MS website or Onedrive, please help?

Firefox and my main browser Waterfox will not work any longer with Onedrive, it just shows a blank white page when I click on Onedrive, WF/FF have become almost unusable … (閱讀更多)

Firefox and my main browser Waterfox will not work any longer with Onedrive, it just shows a blank white page when I click on Onedrive, WF/FF have become almost unusable when managing my Microsoft website, constantly crashing. I have used WF/FF for over 9 years with no problem, well Mozilla I have a problem

Asked by ekryss 5 年前

Last reply by the-edmeister 5 年前

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The add-on is not what Firefox expected

I am trying to connect via SonicWall Virtual Office (VPN) and I'm getting the error message: The add-on from <company site> could not be installed because it does n… (閱讀更多)

I am trying to connect via SonicWall Virtual Office (VPN) and I'm getting the error message: The add-on from <company site> could not be installed because it does not match the add-on Firefox expected.

This is the first time this particular error has come up. I have other users who are currently using this software.

Suggestions?

Thank you, Ed Resleff

Asked by elresleff 5 年前

Last reply by cor-el 5 年前