Firefox 技術支援討論區

When using Firefox on Ancestry.com web pages often times it is necessary to open and view an original document which is a link from the original page. That document will not open as it will with IE. Firefox tries to open the link but recycles without success.

URL of affected sites

http://http://search.ancestry.com/Browse/InstallAdvancedImageViewer.aspx?onok=%2fiexec%2fDefault.aspx%3fhtx%3dView%26r%3dan%26dbid%3d7602%26iid%3d004118706_00133%26fn%3dJohn%26ln%3dBoatman%26st%3dr%26ssrc%3dpt_t4883085_p-1529794527_g32768%26pid%3d60994134

I have been trying to email the Cannon Photo Co about parts and W/ firefox . Soon as I hit send, a screen comes up and say's SMPT is unknown, and please check setting?????

This happened

Not sure how often

== 1 day ago

Suddenly Firefox will not start. The firefox.exe process is running fine, but no window is displayed. And no sign of it in the taskbar. There is no error-messages. I have tried to create a new profile, it did not help.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

my games on facebook are opening really small.facebok home page is fine,its only when i open farmville etc that it opens very small ..this only started recently

This happened

Every time Firefox opened

== 2 weeks ago

I have just installed the program. It won't start. I tried to uninstall; however, a message came up that it wouldn't uninstall while running. Windows xp says it is not running. The same message appeared when attempting instead to upgrade.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Comcast Install 1.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; BO1IE8_v1;ENUS)

facebook have a new photo uploading system and this does not currently work through my Firefox, they said to contact you as it was something to do with a plug in (?)

URL of affected sites

http://facebook.com

Had pc problems,assume with OS. I fitted problem PC HDD to second pc as a slave, I saved many of sites visited as tabs rather than bookmarks. Is it possible to recover these tabs, Are they logged somewhere , Firefox is on both HDD.s.

When i press CTRL my firefox starts and i cant use keyboard shortcuts for copy and paste cos everytime when i press ctrl Firefox go to homepage. When i start my computer and im on desktop and only system prorgram works and if i press CTRL firefox will start. If im on some webpage then if i press ctrl firefox go to homepage so i cant copy and paste. Copy and Paste only work if i do it with mouse

This happened

Every time Firefox opened

== Few days beforee

First let me say this is a work computer that I am using, so there is plenty of virus protection and firewall. I have always used firefox for all my casual internet browsing and work network needs. I recently updated to the latest version of firefox and that is when I started having problems. Almost any web page I go to wether it is my work intranet home page or a common site such as google mozilla will not finish loading the page. If I hit refresh or try to go to another site it gets wierd and the scroll bar switches to the left side of the screen and the page seems to be stuck loading. At this point almost nothing responds to any mouse clicks except for closing the firefox window. If I go to tools --> options it brings up a blank options window with only the "ok" and "cancel" buttons displayed. Help please, I don't like using IE, but right now that is my only option.

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; InfoPath.1; Tablet PC 1.7; .NET CLR 1.0.3705; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Yahoo and Google pages display in Firefox are woefully light and I can't find a way to change the fonts or make them bold. This does NOT happen in I.E. where the displays are perfectly readable.

Control + or - does not improve the display.

Since all other programs have a proper display on this computer, do you have a patch or another helpful method of resolving this?

I am using XP: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

This happened

Every time Firefox opened

== Always since installing 3.6

Firefox is preventing me sending an email. As soon as i go in it just keeps flashing up rows and rows of paragraph etc and seems not to load properly. I have checked with my service provided and they say it is a problem with firefox and suggested i download the latest upgrade which i have.

This happened

Every time Firefox opened

== Last week

Snagit 8 is a screen capture program. It has a scrolling window feature that captures the whole web page. After the last FF update it no longer functions. It only captures what is viewed on the screen and no longer scrolls down to capture the whole page. I can still do this in IE (blah).

== The last update

the google toolbar will not stay. It doesn't even appear in the list of available toolbars even though it is downloaded.

This happened

A few times a week

== when I upgraded firefox to the latest version

Firefox opened loads of Untitled tabs when I was trying to open my utility bill and I can't close them

This happened

Not sure how often

== Today

The print preview in Firefox seems to be limited to only previewing letter (8.5 x 11) paper? Is there a way to change the paper size without going into the printer settings so the preview will display what will be printed in another paper size?

This happened

Every time Firefox opened

== First time I tried to print on legal sized paper.

firefox will not open. I cannot access the profile manager. firefox previously worked

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Hi, I'm uable to open any www.moonfruit.com pages. I have also tested in IE and also no luck. I don't know if there is a problem with the site or me! But in the past I could access it without a problem. I don't no much about all this, so simple answers please! Many thanks

URL of affected sites

http://deadly-night-shade.moonfruit.com/#

When using "firstview.com" and scrolling through pictures, I wish to return to my initial viewing page. I use the "go back" button and am able to return 30 or so pages, and then it does not allow further "go back." Can I increase or eliminate the limit on the capacity to go back using the go back button?

This happened

Every time Firefox opened

== n/a