Firefox 技術支援討論區

As run into before, i have constant frustration that was motivating me to switch browsers from FireFox where when i open a webpage in FF i am not seeing full content. I use an extension to then open that page in Edge, and i then do see full content.

The most recent example of this is https://www.godaddy.com/help/contact-us where in FireFox the "chat" link did not appear, but in Edge it did. Similar experiences occur when attempting to log into my account at whitepages.com where in logging in FireFox errors out or returns me repeatedly to the login page, yet Edge completes the process without issue. The Whitepages issue has been ongoing for over 6 months.

Thoughts?

Thank you!

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Hello. I am finding on different devices i have that firefox won't let me do things i could do before. Example. On my cellphone. I can't login to twitch.tv nor can i get into my yahoo mail account. It says i have an unsupported browser and i didn't have that problem before. The twitch problem is the same on my pc. I can't login. The login and my credentials are there but the button won't let me log in. Please help me. Thanks. Susan

The title pretty much says it. On some phpBB forum I am member of, since yesterday, I can't write long messages and see what I'm writing.

When my texte is bigger than the default frame, the scrollbar jumps at the top of the post while i'm still writing. This doesn't happen with other browers on same webpage.

Possibility : the deepl addon i just installed  ?

Any idea ?

(sorry if i'm not clear enough, english is not my first language)

I've used FF for years and always had - "Open links in tabs instead of new windows" and "When you open a link, image or media in a new tab, switch to it immediately."

Until very recently this worked well.... now there are two identical tabs opening the link and the switch to immediately does not work.

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other way around. I have no idea what could even be the issue, and I have only seen people asking about sending tabs from PC to Mobile, not the other way around. Is there something I am missing? None of the Firefox troubleshoot pages have helped.

I use Google search via Outlook. Lately every time I do a search I have to use a captcha. This is frustrating and how do I delete this step when searching a subject?

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one of them using 85%-90% of the available memory. I looked up help articles regarding this issue and one of them mentioned to "Delete content-prefs.sqlite file". When I do that it will help for a short period of time but then the issue is happening again. I'm using Windows 11 64 bit.

I'd appreciate some advice on how to deal with this.

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help

For whatever reason the Picture-in-Picture button keeps not showing up in normal places like Prime, Netflix, Hulu, etc. I can make it come back by going to the Settings turning off the Picture-in-Picture option (Which is always still active) refreshing the settings then going back to Picture-in-Picture and turning it back on and then finally refreshing the video I was trying to use, but this is kind of a lot to have to do every time it happens and it seems to be happening more and more, so I'd like to fix the root cause instead if possible. Any ideas?

YouTube won't start playing in Firefox. No add-ons enabled. The page is fully loaded, but clicking on Play makes nothing.

The fix is to disable "User recommended performance settings" and then disable "User hardware acceleration when available".

The problem is that hardware acceleration is enabled by default. In Edge or Chrome hardware acceleration is also enabled but it won't break YouTube.

Apprantly Firefox updated last night. I still show all the names of my bookmarks but NONE of them have any information in them. Probably lost my passwords too.

Tried all the fixes shown in prior posts. This is unacceptable !

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be.

The installer now tells me that I had Firefox before and will only reinstall it in the previous directory. No other option is offered.

I am LONG used to being deprived of user choice by the likes of Microsoft or Apple, but Mozilla SHOULD KNOW BETTER.

Can you help?

Thank you.

In the past when I reinstalled Windows and then Firefox, I would sign into my account and all my bookmarks/addons etc. would automatically get reinstalled. Today I had to reinstall Windows and when I logged into my firefox account, nothing happened. Does Mozilla no longer keep these settings for us? I don't have any other devices to sync off of and never have, so where did all those settings come from when I did previous reinstalls?

I have a personal ' writing email' template in Yahoo mail which I use for a specific community. It contains relevant information which saves me from having to type it in everytime I email the community. However, of late when using 'Compose' the template appears but when I try typing below the salutation I cannot use the 'Enter' button to move the cursor down the page to create the body text. Consequently my emails are just one line of type with no paragraphing.

Why is this?

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Hi Guys,

I use Firefox personally and for business. I use a lot of very useful extensions and like many users I customize my experience. I have found that the number of extensions I use every day is larger then can be shown on the extension toolbar. I am aware that clicking on the "jigsaw" icon will open up all the extensions, however this is not practical and wastes a lot of time. I would like to substantially reduce the size of the search box and increase the available size for my extensions to be in one click territory on the toolbar, how do I best achieve that please?

Cheers