Firefox 技術支援討論區

Hi, Since latest update, loading a video damn slow, few minuted or maybe more to load a video, when I copy the link and open in edge, it very fast, thus, this is mozilla problem, not youtube. Please check the screenshot as per attached. Thank you.

as the title states, pages show up all messed up and i have no idea why, already ruled out cookies and extensions as well as the page itself Attachment should provide visual aid to the problem

I used to be able to access my email with previous versions of Firefox but cannot anymore. When I attempt to sign in it just goes back to sign in page. I have to use another browser to access my email. Is it possible to go back to a previous version of firefox?

YouTube is not working in a new tab when I open a link on a new tab from you tube. The Shorts are working fine.

only in Firefox.. other browsers are good... shorts are working fine on new tab but normal videos freeze when open in new tab. besides if i press reload on a running video it also react same. it freeze. please help.

I had to reset Windows 11 and reinstall Firefox but I don't have passwords and bookmarks that were there. Is it possible to restore them? Thank you for your help.

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

When I open browser on my windows 11 PC, I am besieged by notifications from online British newspaper "Metro.CO.UK." I cannot discover a way to stop the notifications. What's up with it?

1. Mozilla email address 2. When I use Mozilla-Firefox to look for products on Amazon, you don't show the "SIZE" pull downs that are visible using Google Chrome or EDGE. I'm sure this is not good for business. I would prefer to remain on Mozilla, but somehow Amazon has blocked you from showing the size choices, and subject prices!!!

I was using PC and a window popped up saying "allow Firefox to make changes" and I clicked allow! Shortly thereafter my PC froze and I had to power it down. Now Firefox looks completely different and all my bookmarks and links to everything is gone. Also all my saved email logins and information!

Please help me reverse this change, I hate it!! Betty Turner

It always worked, i just alt+tab to firefox, quick spacebar and youtube video paused until few days ago, now i need to specificaly click on the video in order for it to work, other buttons work, other video websites like netflix dont have any problem. I remember new update tab opened. Why do you have to break everything? Don't know how long that show all tabs button is up there but I tried couple times to remove it and its impossible, why URL bar is also search bar? Why? everyone can but search bar whenever we want, even right next to it, who thinks of this bullshit? Instead of being user friendly you put useless shit into it making it work like a my 16 bit PC when people expect it to run smoothly and quickly.

Lately, every time I turn on my computer, Google comes up as my browser. I believe that Avast, for which I have a paid subscription, is responsible for this hijacking. I have never used Google as a browser, nor do I wish to. I have to constantly maneuver to use Firefox. I am not omputer savy, so I need help.

1. How can I prevent this? 2. Is there a Federal Agency to complain to? 3. Is Firefox aware of this?

Thank you, Nick M.

I thought that in Private browsing mode, using Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now cleaned out everything in mid-session. It turns out that's not true, for example, using Firefox View I found that the list of Recently closed tabs in three-bar menu > History > Recently closed tabs was NOT cleared. The only way to see that was with Firefox View, which you could then use to delete items from the list.

With the new version of Firefox (119.0) Firefox View has been removed from Private browsing mode entirely. Thus not only is it impossible to see if the recently closed tabs list has been cleared, but it's impossible to clear the list even if you could see it. That leaves the only way to be (fairly) sure things are cleared out during a Private browsing session is to close the browser entirely, which is an annoying pain.

Why was that feature removed? How can I tell if the recently closed tabs have been cleared without it?

Thanks.

FIrefox previously would list my favorite quick reference tabs in any open window. Now I have to open a new window or tab to get this option. Classic example of upgrades removing convenient features. Is this a setting that I cannot find?

At the latest update firefox 64bit crashed and I neede a totally new install of firefox. After downloading it said, partly installed we will repair the upgrade and it did. However only a few bookmarks were recovered many of which were over a year old... So how to recover my recent bookmarks, which were in sorted in named bookmarkfolder, e.g. home/study/work

I would assume a backup frommy firefox account but that does not show a solution..?!??

On Windows 10, Professional up to date with Malwarebytes (pro) and Microsoft Security Essentails running permanently.

I have lost all my Bookmarks - they have the same name, but the icon & address is wrong.

• This is on-going = I cannot Bookmark without it occuring.
• I have attempted to restore to a previous point, but the issue did not resolve.
• This occurs over all my synced devices. (I have now stopped Firefox syncing.)
• The incorrect icon & address is from a 'trusted' site (ie. national govt, email provider etc) that I have previously visited, but never Bookmarked.

Please help as I use Bookmarks professionally & have built an excellent database over many years.

- thank you -