Firefox 技術支援討論區

I went to a local website and ended up getting virus warnings, see photo. I doubt if it's real but I don't know how to get rid of the messages, or scan for the virus? I scanned with the Windows virus protection and the computer came back clean. I can and have turned the computer off and back on, no help.

Thanks

For the past year, I've been using a Hotspot to access school websites that have been blocked. Today, it took about 5 minutes to tell me it was a "server error" and to check if it was a firewall blocking me out (it wasnt). I restarted my computer and tried again, it took me to another error code that said "PR_CONNECT_RESET_ERROR" and no Google searches helped me, so I restarted it again and then it took me to another error message saying my connection timed out despite me not changing anything with my connection or Hotspot! I cleared my cache and browser data and nothing is doing anything. I checked my desktop settings and there was nothing there connection wise. I'm not sure what to do anymore!

YouTube is not working in a new tab when I open a link on a new tab from you tube. The Shorts are working fine.

only in Firefox.. other browsers are good... shorts are working fine on new tab but normal videos freeze when open in new tab. besides if i press reload on a running video it also react same. it freeze. please help.

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer performs a such. Was never an issue until a few days ago.

Whenever I try to launch Firefox, a blank window opens and immediately closes instead of the actual browser. This happens no matter how many times I try, even if I restart my computer. In case it's relevant, I'm using Windows 10.

When trying to download something, I have to use "Troubleshoot Mode" Downloads fail to complete when in "Regular" mode. Does anyone have any clue what might be causing the problem?

I am attending college classes on line, I frequently have 4 tabs pinned, and 3-4 further tabs open. Without any discernible pattern I can fathom, Firefox will close everything. I have no add-ons to remove, update or restart. I have no plug ins to remove, update or restart. My drivers and Windows OS are all up to date.

I ask my Firefox to delete my history and clear the cash when it is closed, so it takes me roughly 5-20 minutes to log back into everything I'm doing for class or my personal life when this happens.

Upon researching this matter today, all the fixes I can find involve removing add-ons and plug ins. Or updating them. Or turning them off. I have none to try this fix on. The advice on the main page says to check that all system are up to date. I have checked, they are.

Hoping someone has some advice. Thanks!

a friend launched firefox and received a message to install runintenselyprogressiveinfo.program.info. can you tell us what this is?

thanks

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed) and the upgrade took place (without restarting). Along with the upgrade Firefox was also updated to its latest version at the time (119.0). Since then, videos on Twitter play but without sound. On some other websites also none of the videos play. On YouTube, Firefox shows me a message saying "To play video, you may need to install the required video codecs" but the videos play fine; I haven't tried other websites but I assume all would have some issues. Google Chrome however doesn't have this issue and all videos play without any issues.

Note that I have not restarted my computer since the upgrade. I doubt this could be an issue but please let me know if you think this could be the issue.

I did the followings and restarted Firefox but none have worked so far for Twitter and some other random websites that I come across, but they resolved the issue for YouTube and now YouTube videos play, although I still get that codec message at the top of the tab:

sudo apt-get install ffmpeg sudo apt install ubuntu-restricted-extras sudo apt install libavcodec-extra

Someone told me this is because the default Firefox on Ubuntu 22 comes as a snap package and I should install the APT package manually instead so that it works. I prefer not to do this because I have lots of tabs open and have manually changed lots of the settings (including in about:config) that I want to preserve. I would also like to preserve the history of visited websites and keep the current cookies (don't really want to keep entering username/password on the same websites again). So the best way for me is to fix the issue for the default Firefox on Ubuntu 22.

Could you help me figure out what I should do to fix this issue?

Since Mozilla released the 119.0 build of Firefox, I have noticed that scrolling Youtube Shorts doesn't work. I can watch the first short and scroll to the second but trying to scroll past that causes the video to jump back up to the first video. The same thing happens when I try to scroll through emails using my ISP web based email client. I can see the first five emails on the list but if I try to scroll further it jumps back up to the first five. I have tried refreshing Firefox and I have tried using the trouble shooting option under help and the scroll issues still happened in both. I have this issue on my laptop as well as this desktop and I even installed a different browser and in that browser scrolling works fine in both Youtube and the web based email client. I was unsure where to report this to Mozilla so I thought I would try here to see if anyone can help.

About 3 months ago when logging in to my bank account on a windows PC using Firefox, the password was accepted but the account failed to open due to an error. Previously it worked like a charm, but my bank updated its security and it hasn't worked since. However if I perform the same operation on Google Chrome it works. I have a similar experience on a few other web sites. Is there something in my Firefox settings preventing this from happening? Cheers,

Mark

Unable to open OR uninstall Firefox. Error Msg: the procedure entry point Flush could not be located in the dynamic link library C/Prog Files / Mozilla / Firefox / xul.dll

Huge thanks for any help!

I installed a user.js script to my profile, and even after deleting the file itself, the settings keep changing to what it wants, despite the file being deleted.

I've been troubleshooting this for a few hours now, and i surmise it got embedded in my firefox account somehow, because when i close firefox in task manager i can see a bunch of firefox processes doing stuff for about 30 seconds, and if i launch firefox again after that my browser is messed up.

In window's firewall i set a rule to not let firefox send and receive packets and while a block on receiving didnt do anything, the block on firefox sending data did prevent it from applying that fking user.js script. However, if firefox cant talk to websites its obviously useless, so im stumped.

I have deleted every single folder on my computer firefox uses, including cleaning the registry of its things aswell, so it has to be downloading that script from some server, but i havent been able to figure out from where. I assume its attached to my firefox account because, where else could it be getting the script from?

When i was installing the user.js script, i had no clue it would be so damn hard to get rid of. Thank fuck i have a backup of my profile.

Hello guys...

I have problem in Mozilla Firefox 118 and 119 about company web app. There are several input[text] and textarea that can't type in them. But in other browsers are fine and Mozilla Firefox ver. 117 is fine too.

Btw, this app using AngularJS.

Any idea what happen and are there any solutions for this problem ?

Recently I have had multiple occurrences of Firefox "freezing" and I have to shutdown the browser which then reports the fault to Microsoft. It seems to happen when I click on the button to Maximise the browser window. I'm running Windows 11. It generally does restore the browser tabs successfully but is nevertheless irritating and a recent phenomenom.

While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, then the screen goes blank. I don't have that issues on other websites. What is going on and how do I solve this issue?

Hi,

I've been using firefox for 10 years and this is the first time this is happening on me. Firefox was working fine but it does not work starting yesterday, simple task like opening and starting a new tab firefox took more than 20 seconds. None of the pages are showing anything, even those about:config pages are not working Every other browsers, like safari and chrome is working perfectly.

I tried to refresh, reset, safe mode, uninstall and deleted library/caches/firefox, library/application support/firefox, but the same problem still occurs.

My specs: macos 14.1. intel 13900kf, 6800xt, corsair vengeance ddr5 48gb, wd 850x ssd

Here is what is showing in terminal. Thank you.

admin@admins-iMac-Pro ~ % /Applications/Firefox.app/Contents/MacOS/firefox-bin -P 2023-11-07 14:57:32.777 firefox-bin[1957:22990] WARNING: Secure coding is not enabled for restorable state! Enable secure coding by implementing NSApplicationDelegate.applicationSupportsSecureRestorableState: and returning YES. [Parent 1957, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1957, IPC I/O Parent] WARNING: Failed to launch socket subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 admin@admins-iMac-Pro ~ % [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch socket subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 2023-11-07 14:58:15.970 firefox-bin[1983:23331] WARNING: Secure coding is not enabled for restorable state! Enable secure coding by implementing NSApplicationDelegate.applicationSupportsSecureRestorableState: and returning YES. [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #2] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch utility subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #3] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #4] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787