Firefox 技術支援討論區

Is there a simple way to get rid of duplicate toolbar folders? The two add-on that you have in the list don't work anymore. Can you put a "remove duplicate folders" in toolbar commands? Thanks for your help and interest.

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

1. I've performed a completely clean uninstall of Firefox and then reinstall
2. Cleared all browser history/cache
3. Removed all extensions
4. Disabled IPv6, HTTPS Over DNS, No Proxy
5. Ran through Firefox's troubleshooting
6. Used Firefox Troubleshooting Mode in the Browser
7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

• Windows 11 21H2 2200.348
• Network driver is the latest Win11 edition
• Firefox 95

In a new installation of Windows 11,loading a Bing app for background pictures resulted in Bing hijacking Firefox making it impossible to start Firefox. I deleted the Bing app with no effect, I want Firefox back!

Since updating to Windows 11, every time the browser closes there is a crash report. The browser is working as normal in most sites, but not all, but that maybe down to the apps not liking Windows 11 as well.

Every time I open up outlook I get "internet security warning" pop up. i am using proton mail with proton bridge to get it on outlook and I use Proton VPN. Proton isn't secure?

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the important websites that I go to regularly.

Just booted up a new laptop with Win11 and installed Firefox - had been working normally, but now I can't get back into the browser menu or anything else on that menu/url bar. On opening a new window, I can click and view the menu, but within a few seconds it vanishes, but the button remains highlighted as though it's still open, so I can't re-open it.

I have a new computer. I transfered my Firefox settings to the new one. Everything worked fine on Windows 10. After a few weeks, the new computer updated to Windows 11 and since then I have problems with Google products on Firefox.

Gmail starts working fine, but after a few minutes it cannot connect to the internet any longer. I get the "Oops..." error message - sometimes a #0001, sometimes a #2005. Google Search after a while simply stops reacting on input.

I have cleared cache, cookies, updated, reinstalled and even reset Firefox. I have looked into my proxy settings and tried different options, but nothing helps.

I am using Windows 11 and Firefox 95.0 (64-bit).

I have now transfered my passwords and bookmarks etc. to Chrome, and on Chrome I have no problems whatsoever.

My impression is that I cannot do much more (or when, then very complex things) and that this is rather a problem that Firefox as software is having with Windows 11 and Google products - and that should be sorted out on the Firefox side.

Are there more people with similar problems? What's the sollution? Or should I simply move to Chrome?

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000)

On many occasions (several times a day) Firefox simply goes away without warning... sometimes after several minutes on a page. Sometimes in GMail, sometimes Facebook, sometimes other sites... there does not seem to be a particular pattern.

Is there a hidden log somewhere that I can send to you to help resolve this issue?

Thx!

Al

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download them with Chrome

Upgraded to windows 11 now you tube full screen is broken/off center. you can see in the picture the gap to the left and to the top where my desktop is peeking through in fullscreen. Before windows 11 it was fine nothing else changed. Temp fix is to exit full screen then re enter full screen and it will be fixed till Firefox is restarted.

This is kind of a weird problem...I recently upgraded to Windows 11, and I started using multiple desktops. I then opened up Firefox on each desktop, and I think that's where the problem began.

I have different tabs opened on each iteration of Firefox, but when I closed down Firefox on Desktop 1, it didn't save any of my tabs when I opened it up again. I tried to repeat the problem on Desktop 2, but instead Firefox behaved normally and saved the session. I've tried looking online for an answer to this, and i have no idea what's going on.

Has anyone encountered a similar issue? If so, how do you fix this?

Thanks!

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Windows 11 version 21H2, build 22000.434