Firefox 技術支援討論區

I'm running a late 2017 MacBook Air with memory of 8 GB 1600 MHz DDR3, Monterey 12.0.1 and using Firefox 95.0. I am having a continuing issue with a web site (E edition of The Fort Worth Star Telegram) that after opening a second page/window of a news article, that 2nd open page causes Firefox to stop responding. Clearing caches and or restarting computer does not help. Feedback to Star Telegram has yielded no solution.

The last few versions have been behaving erratically for me. Firefox often freezes, during normal light browsing. In some cases, it has frozen my iMac to the point of having to shut down using the power button.

I know programs can get wonky, but affecting the whole computer is troublesome. I regularly delete my cache. I just restarted FF in Troubleshooting mode, after the latest update to 95.

Anyone else experiencing this?

Bing somehow auto default set as my search engine and i need google as my default. when i drop down menu to change it gives no options, it only says "a browser" with Firefox logo next to it. i need help to fix this issue please! tyia:)

Can't figure this out, but certain UI elements on websites just disappear, they briefly reappear when my mouse cursor hovers over them.

The most obvious and noticeable place I see this is on the new tab page, where the shortcuts icon to my saved pages used to appear as letters representing the website. (For Example, the shortcut to Google drive was the Letter G)

Now, these letters are missing and briefly appear as my mouse hovers near them.

This happens to all kinds of UI elements on nearly every website.

I've been accessing work emails remotely for months now without problem, using iMac (catalina) and Firefox 94 (now updated to 95 with same issue). Log on to workplace account is fine, as is accessing Office 365. When I click on Outlook (within web-based set up) I see the email page briefly but then get "something went wrong: there was something that went wrong with the application. Pleas refresh your browser" error message, with no other clues as to what the problem is. Refreshing, rebooting etc does not solve issue.

I don't get the problem if I use Chrome, nor when I use Firefox on my workplace Thinkpad. So, something to do with Firefox + iMac? This started on Wed 8th Dec - I have not changed any of my settings, versions or equipment between 7th and 8th Dec, so I don't understand what triggered the problem. Any advice much appreciated.

my google maps app always opens with a city 3500 miles away....went to help, it said to click in a 'i' in a circle next to a locksymbol, left of the address bar....this no longer exists, i guess....seems there should be simple solution, but I have gone through a lot and can't find one!

I have the latest Firefox, and use Little snitch always. Constantly, i get popups from LS, asking for FF to connect to sites that i have used previously. Many, and no apparent pattern. Please. How can i shut off this 'function' of FF pre-connecting, or whatever it is? Anyone else getting this?

I use a macbook air with M1 chip. And I find that my mac got very hot when I watch YouTube on my extra display. When I use Safari or MS Edge, my mac kept cool (I have tested it. When I switched to Safari for a while, my mac got cool down). Would you do me a favor? I do not want use Edge and I need a browser that can sync my info on both Win10 and Mac.

Being redirected to at least 3 different website ("smallbusinesssense.com",digitaladblog.com", and "d2hgor4uhkrF3c.cloudfront.net") while drilling down to articles on the web from NY Times, AARP, The Guardian and even Apple, Apple Seurity sites. Contacted Apple Support as the problem existed on my prior 16 Inch MacBook Pro that I traded in for my current 14 inch MacBook Pro...they tossed the problem to Firefox since I couldn't show that the problem existed on Safari. Tried EtreCheck to no avail, they had me delete a couple of files and that did nothing. Forced to now use Safari - not a fan. WOuld like to be able to use Firefox instead.

I have Firefox set up to restore my tabs automatically when I open the browser. Today, it did not, and I can't find a way to restore my previous session. Every suggestion I find online is not resolving the issue. There is no option to restore through the history tab, and no option to restore the session in Startup under General Settings.

Would appreciate the help!

Thanks,

Doug

Dear Firefox:

When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

I believe that have enabled cookies but I always receive the same message above. Could you please help me solve this problem? Thanks. ...

When I try to clear cookies and cache etc in Firefox 95.0 on my Mac (OSX 11.6.1), there always remains 811kb, no matter how many times I try and clear it. Deleting the Search history doesn't get rid of it either. Previously, this didn't happen. What's going on please?

33A943B0-E593-4313-9168-9715061B403C 2021-12-09, 3:28 p.m. 5706D5D9-7A34-44BC-88F8-30800845F70F 2021-12-09, 3:27 p.m. 94B2D3D2-8E89-42D3-9DE3-D2CC5ECDE843 2021-12-09, 2:40 p.m. 4E906152-2A0A-4562-B2BC-A134C5357118 2021-12-09, 1:27 p.m. 3C4A27B5-EA05-48D4-A96A-1D437EEA41A7 2021-12-09, 1:24 p.m. F61C34FF-5BC9-42B9-B1F6-F0338678F8EC 2021-12-09, 1:24 p.m. 737A91F8-8660-4F86-A4DC-23E48D7BF418 2021-12-09, 1:24 p.m. FB02814C-D9B2-41EB-84A9-FD19308AF8F8 2021-12-09, 1:24 p.m. F7108A42-A347-4858-9A9C-D72CEADE14C4 2021-12-09, 10:52 a.m. CEC70BB2-1A15-4EF4-83BA-94623EE44387 2021-12-09, 10:40 a.m. 251355BB-2EC3-400D-A1CE-CCCC0E7B7C21 2021-12-08, 8:15 a.m. D819E516-8101-49A9-90F2-236AF71BB4DC 2021-12-08, 8:02 a.m. D7BC76CE-394E-4542-950A-6A54F7E20824 2021-12-08, 7:24 a.m. F56CC63E-92D5-44B5-8F14-8C4155230FAD 2021-12-07, 3:47 p.m. E0CFAB29-9A95-4833-94F2-E62ECEE9760B 2021-12-07, 3:41 p.m. 1FD64C60-5BC5-4245-B77D-9942892F5F89 2021-12-07, 9:04 a.m. EE8D4D5B-CF27-4EDD-BE97-623CA89F92C6 2021-12-07, 9:04 a.m. CD40A8DE-95BB-4227-A104-79635D25C69B 2021-12-07, 8:58 a.m. 40B1F67A-301F-40AA-9448-98403B5AABCF 2021-12-07, 8:35 a.m. 708D1248-C05D-4B72-A49B-03598AA01994 2021-12-06, 4:08 p.m. 92193209-9B9D-40C1-B9D0-5FAA09BD9EAB 2021-12-06, 9:06 a.m. 335E9688-CC43-463F-A23B-741F1C69ED05 2021-12-06, 7:40 a.m. 52345A98-3E18-49A8-B7C1-D4C5168F3AA9 2021-12-03, 7:41 a.m. 966DE36C-CFF2-453A-BFA4-3452E8D25220 2021-12-02, 10:33 a.m. 4610435A-7F52-454D-B764-5F06E6C428FF 2021-12-01, 4:14 p.m. 6C7E3D3A-C691-40CB-8358-8F40142FF546 2021-11-30, 4:03 p.m. C49C52FD-6B5E-4B95-88F0-237EF9EA2F52 2021-11-30, 4:01 p.m. E4442A5A-7833-4215-A6CC-F0B8B782BDCF 2021-11-30, 4:01 p.m. 8CA9F70E-2E2A-4F76-A8F3-32105C2E7093 2021-11-30, 3:57 p.m. 5CF04756-59A0-4798-8638-44E2C7AEFFD9 2021-11-30, 3:57 p.m. 652AADA9-CA3E-4918-828B-7AD3F8046486 2021-11-30, 3:43 p.m. 23D66B57-7B22-4984-BB16-28B7DBD0265A 2021-11-30, 3:43 p.m. 61A5617A-F203-4132-87AF-7C9A08BEE30D 2021-11-30, 10:30 a.m. DD26152C-9CCD-440E-ACE7-B665A9CDEC07 2021-11-30, 10:26 a.m. BA0368AD-37F0-4C6D-A110-C52999A38DE5 2021-11-30, 8:25 a.m. BED32C64-CA5C-46E6-B2DF-F9AC19FF6277 2021-11-30, 8:23 a.m. 92D65B27-86F1-44B3-8891-B775E37790F4 2021-11-26, 11:27 a.m. B37F8FB5-1EA3-4EC8-BDD8-90D1C2C25BE1 2021-11-26, 10:54 a.m. 3F866394-C2FB-4BB0-9EA4-693C45B0ED8D 2021-11-26, 10:53 a.m. 5EFB41D0-BDFB-4851-9112-E2B3E6A64032 2021-11-26, 10:45 a.m. 9833CC3D-B36A-4135-8CD2-B0FE109AAE55 2021-11-26, 8:46 a.m. 3EB751EC-6CB6-4418-B79E-F49034FA0679 2021-11-25, 2:38 p.m. 7693CBCC-DCBA-4C4B-856A-D37FACBAA728 2021-11-25, 2:38 p.m. 853B3922-903D-426B-9D35-65CDFA9A74DC 2021-11-25, 2:37 p.m. 81EE1FAC-BE54-4781-985B-ED827177B601 2021-11-25, 1:50 p.m. 35E8FC1A-9C78-498F-8515-90517F22470A 2021-11-25, 11:09 a.m. 6CF3639F-51B7-4FB2-A54A-5CBA10A446D7 2021-11-25, 10:43 a.m. F5824657-6EE8-424F-BCFB-45A52A36132E 2021-11-25, 10:43 a.m. 72DDB8BF-C202-4747-965B-0C76ADF70DFD 2021-11-25, 10:43 a.m. 8CE1C5E2-7C51-4782-98BE-AFF589C379A2 2021-11-25, 10:43 a.m. 770BE17F-01F1-42C8-A6B7-E26EF6DFDE59 2021-11-25, 10:30 a.m. C8B1AAF3-6A34-49E7-B310-7BC818B612D9 2021-11-24, 10:36 a.m. 0548259A-D5EA-44D1-B8D3-EC9B2456F942 2021-11-23, 4:08 p.m. 96449380-FE05-4AF9-A0B1-04DF2D295B9E 2021-11-23, 4:04 p.m. BCE37FCE-2BF5-4123-B1A7-7A74989C1BCD 2021-11-23, 3:30 p.m. EF29E129-24CF-4487-AB01-33E7E26E9AE3 2021-11-23, 3:29 p.m. D7B20153-595E-474A-8D8E-35313B4C364D 2021-11-23, 3:15 p.m. C32EE8CD-3C14-41C8-AC64-F3070A4A2059 2021-11-23, 3:09 p.m. 014DE385-DC83-494F-B337-734235BDC504 2021-11-23, 2:30 p.m. 124C7DD3-11A0-4F6A-8284-173A8053EB8A 2021-11-23, 7:40 a.m. DA578EBE-D8A8-4B01-B22E-93C89151E1F6 2021-11-22, 10:42 a.m. D15E42DD-7E82-45A2-A457-D60F38392893 2021-11-22, 10:41 a.m. D87795E4-AAE7-44E0-A0D9-20FAA9AAC1A5 2021-11-22, 8:36 a.m. 582A5AE0-12FA-4BF7-87FC-218A7F1082B8 2021-11-22, 8:12 a.m. 10962037-38BF-457E-B67D-AA0ED6DCE90A 2021-11-19, 1:23 p.m. D8073960-DDED-43ED-B951-FD78CB7B48DD 2021-11-19, 1:22 p.m. E8822AF8-D452-479D-AE98-86C82F3448AB 2021-11-19, 1:04 p.m. E0C43D98-614C-44F2-8039-11BFE06627FB 2021-11-19, 1:04 p.m. 02FAD15A-E082-4D44-BF3D-367AFAF8E331 2021-11-19, 1:03 p.m. FC3A4C6A-7D07-4AFF-A7DF-C85366703D59 2021-11-19, 1:03 p.m. 512C25BA-C711-4A31-957E-803BD4C67C75 2021-11-19, 12:36 p.m. B22AD59D-5680-437F-B1AC-9EE5F279070B 2021-11-19, 12:24 p.m. DD61BD8D-4260-48C8-9505-6922EA7B240B 2021-11-19, 12:23 p.m. EF9AD056-E787-4A11-B493-7B4D1BB254CF 2021-11-19, 12:22 p.m. A3E31383-FB4A-46FE-893C-B326C8781A62 2021-11-19, 8:49 a.m. AFCAAFC4-9F6F-4A8B-82F4-76D6970B0BCB 2021-11-19, 7:46 a.m. 2C17044B-70CB-4334-9F5A-00EB9C68E6D9 2021-11-19, 7:42 a.m. 931B931C-81EB-48C4-A4DB-2F16A5E55078 2021-11-18, 4:34 p.m. 7595E3AB-4928-4423-AE38-841D6E7CB151 2021-11-18, 4:34 p.m. A2B068E7-FA3F-420B-B305-F6AB72B22A72 2021-11-18, 4:30 p.m. 8C013751-81FD-4A7E-8D0C-A90874CAE41D 2021-11-18, 3:54 p.m. 26FB2AFE-C17A-48B8-9883-E9AAA699F96E 2021-11-18, 3:52 p.m. 6E9A19F9-31E2-4C1E-8607-1171150BA29F 2021-11-18, 3:50 p.m. E7DE8FAB-6000-4CB3-865C-A06865337798 2021-11-18, 2:59 p.m. 087AA53D-6C3D-4280-991C-3D49687C083E 2021-11-18, 2:49 p.m. 27E924DD-0AA0-4AFF-BF1A-EE386B0E2A1F 2021-11-18, 1:54 p.m. 8E5E76F6-1DD4-447A-8B54-B59AB77FAC0B 2021-11-18, 1:15 p.m.

I can't find the menu that allows me to view my saved logins so I can retrieve a password I need to use on another device. I'm on a Mac, and directions I found say to tap "Menu," which I don't see. When I click on Preferences and go to Privacy and Security, I can see a lot of settings, but I see no option to view saved logins. How can I see my stored passwords?

Since I upgrade MacOS to Big Sur, a couple basic Firefox functions have stopped working. 1) History is not being saved. I can restore deleted tabs, but there is nothing in the History menu, nor is there any record (for example, in the form of auto-complete) of websites I have visited in the past. 2) My bookmarks file appears to be mostly read-only. Clicking on the star icon to save a new bookmark does nothing. Selecting Bookmarks > Bookmark Current Tab does nothing. In the Manage Bookmarks environment, selecting Add Bookmark from the gear icon brings up a dialog box in which the only content is a Cancel button. In the Manage Bookmarks environment, I can change the Name of a current bookmark but cannot change its URL. If I try, it reverts to the old URL as soon as I click away from it.

The current help page that most closely describes my symptoms is https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved. I tried both remedies, including refreshing Firefox and deleting xulstore.json, but no change in symptoms.

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data doesn't clear. I've tried clearing history first, or clearing each item individually but nothing working? What do I do?

I just downloaded Alfred and now when I try a search from the address bar or the search box on the right, it is defaulting to bing! I have restarted in trouble shooting mode and it is still there. I don't see bing in the drop down of searches in default search engines, in fact the only thing that now shows up there is has the firefox icon and "a browser." I ran malware and it quarantined 17 items. Still have bing. Please help me get rid of this intruder! Thank you

On MacBook Air, the wifi connection is strong but Firefox keeps disconnecting it in the middle of use even though I have 4 bars of connection. I then need to disconnect wi-fi, wait a second and then reconnect the wi-fi, take a breath and click on the link for the site I was ALREADY using. Happens constantly to the point I use my PC for internet as much as possible. And NO it's not a router issue because PC doesn't have this issue with the wi-fi.