Firefox 技術支援討論區

Dear Firefox:

When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

I believe that have enabled cookies but I always receive the same message above. Could you please help me solve this problem? Thanks. ...

I installed Firefox on my Chromebook using flatpak. Something went wrong and now Firefox always freezes after it starts up. I tried to remove Firefox using the linux command line and got this message: “Package ‘firefox’ is not installed so not removed”. I can't find where this package is located and yet it always starts up as the default browser on the linux side. Any ideas on how I can find and remove this broken Firefox?

I'm not sure how to explain the problem except to say that text in emails looks like random line breaks are being inserted inside words.

For the last several months I've had this happening primarily in Gmail messages but also on some websites. I've tried to refresh, I've deleted and removed the APPDATA folder and reinstalled, and removed/disabled all of my extensions and addons, but it's still happening. I've asked some IT staff at my company, no one knows why it's happening. Help?

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When I start firefox, I cannot load anything nor go to any sites? I have tried to start in safe mode but it does not help. I can open other browsers and they work, but not firefox?

from some time ago, my Firefox browser acts strangely. First I thought it was caused by the adblock add-on but I've remove them and again it happened just when I was about to make online payment using credit card.

Attached with the screenshot from facebook when the browser crashed.

my firefox version is 91.4.0esr (32bit), OS is Windows 10 Enterprise, version 20H2.

I have several times experienced that Firefox 95.0 crashes unexpectedly, and renders a black screen, BSOD, which leaves Windows unable to respond to keyboard and mouse inputs. The only way to exit is to shut down and restart the computer. Any hints ?

Since a few days, I keep experiencing constant crashes with Firefox. In the most common way, a Tab will crash first, often followed shortly by the whole browser crashing. Crashes occur on, but are not limited to, following pages: • YouTube.com • Reddit.com • Google Account Login • about:preferences • about:crashes • about:support • The very same Support-page I’m writing this on Crashes still occur after: • Rebooting Computer • Clearing of Cache • Starting in Safe Mode (crashes in Safe mode) • Deactivation of hardware acceleration • Refreshing Firefox • Reinstallation of Firefox (Uninstalled with the Uninstall/helper.exe) • Use of Windows Deployment Image Servicing and Management tool (DISM /Online /Cleanup-Image /RestoreHealth)

Crash logs list: • Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ff88082381f • Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000001f4465fffe8 I’m kind of out of options. Most support pages are 2 years or older, so I don’t really know if I’m experiencing the same errors as they did. If there’s any more information required, please let me know.

duplicate. https://support.mozilla.org/en-US/questions/1360813

On MacBook Air, the wifi connection is strong but Firefox keeps disconnecting it in the middle of use even though I have 4 bars of connection. I then need to disconnect wi-fi, wait a second and then reconnect the wi-fi, take a breath and click on the link for the site I was ALREADY using. Happens constantly to the point I use my PC for internet as much as possible. And NO it's not a router issue because PC doesn't have this issue with the wi-fi.

Since 8 December, 2021, I cannot log into any of my 3 Gmail accounts using Firefox and either Google or Duck Duck Go. I get a message that each is temporarily unavailable - repeatedly. I have no add-ons to Firefox; I cleared the cache. I can access all three accounts using Edge and Bing, bringing up Gmail Accounts and then specifying accounts from within that website. I can't remember when the latest Firefox update happened but it wasn't long ago. I have never had trouble accessing my gmail accounts before now.

Hi Team,

When i try to open Firefox application are very slow or some time its show page cannot open error message and some of the application its not open only, its very slow its not supporting may times.

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long time to load.

Here's my crash report: bp-4fd287ff-c2e1-4168-8e9d-ac1950211202

When I attempt to open Email after opening wowway.net in Firefox, a new window opens at "http://wowway.net/files/wow/login.php?bounceto=http%3A%2F%2Fwowway.net%2Fzmail%2F%3Fautologin%3Dtrue" and the screen only contains this message: "Please wait while we are logging you in." It never logs in. Wowway.net says the problem is with Firefox and instructed me to use Microsoft Edge to connect to wowway.net and that does work OK. When I click Email from wowway.net in Microsoft Edge, it correctly connects me to "https://email.wowway.com/modern/" from which I can access all my email.

PLEASE HELP! I want to access my email with wowway.net through Firefox as I have for years.

Thank you, Kent Holcomb kentmh@wowway.com

Can anyone tell me why I keep getting an error message when I click to view my Upcoming Bills & Payments, and also when I click the "Contact Us" link... The error message is: "Sorry! We're unable to find the page you were looking for due to a technical problem." I've tried clearing the cookies but this didn't help. When I do my CBA internet banking using Chrome, I don't have the same problem as with Firefox.

hello! when i boot up my pc and start firefox i can't click on the interface. for example i can type in the url youtube , it loads then i can't click on the videos. it's the same with pther websites. alt-tabbing helps. any idea what can cause this problem?

Hey,

Lately while browsing the Firefox browser is slow at times and every time I check the CPU usage and Memory are very high, a screenshot is attached. How can this be fixed and deducted from the use of the browser on the PC?

Also, why is there the number in parentheses after the name Firefox in the attached image?

Thanks

The issue is if you have an iframe that is using 3D Transformation the content has focus outside of the iframe area, but only when the iframe content is on a different domain.



Here is an example, This is a 360 panorama that has an iframe pinned to the panorama using 3D Transformation. The content of the iframe is on the same domain. 

Open the link with Firefox, move the mouse very close to the iframe but not in it, then click and drag the panorama.

The mouse has focus on the panorama.

 Here is the same project but using a different domain. Do exactly the same but this time you will see that the mouse has focus of the iframe contents. 
If you zoom out then the whole page has focus in the iframe.
 After refreshing the page, zoom, in, once zoomed in the mouse has the correct focus, able to click and drag the panorama and also interact with the iframe contents.

 This is a relatively new problem with Firefox, all other browsers do not have this issue.

My machine (i7, 2 TB hybrid drive and 16 g RAM, keeps freezing/crashing/running slow. It does not, however, cause problems when run in troubleshoot mode. Chrome works better but I don't trust it and Edge is Microsoft and I don't want to use it. I like your program but it is not working for me.

When will you guys fix the "no restore session" on crashes? You would think after all this time and this issue being recurring that someone.... would actually fix this so when the browser crashes we have a way to recover our tabs. This is gawd awful. Can someone please fix this!