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Can't login to American Express on Firefox

This started a couple of weeks ago. I've cleared my cache, data etc and it still gives me the message " We are unable to access your Account. For further assistance, ple… (閱讀更多)

This started a couple of weeks ago. I've cleared my cache, data etc and it still gives me the message " We are unable to access your Account. For further assistance, please call the number on the back of your Card" I have called American Express about it, but it is only a problem with Firefox. I can login on Chrome - which I do not want to use. Help??

hollyh 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 年前

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How do I find a problem on the Support Page that I reported yesterday?

I posted a problem yesterday and received an email from Mozilla Support asking me for information. I have NO IDEA how to find my original support problem to add comments … (閱讀更多)

I posted a problem yesterday and received an email from Mozilla Support asking me for information. I have NO IDEA how to find my original support problem to add comments - PLEASE let me know HOW to answer the Mozilla Support email (other than this way). Here is what I got in the email:

"I can replicate the issue in 105.0.3 and see that it works in Chrome. see screenshot What version of macOS? What version of Firefox are you running?"

My answers are: macOS Monterey 12.6 (put on a few days ago - upgrade from Big Sur) 105.0.3 (64 bit) - which is marked "Up to date"

So, I have the latest operating system for my MacBook AIr and the latest Firefox Browser and the display issue still exists.

HealthNut01 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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Website cache problems

I keep having display problems with one website in particular. I keep clearing the website cache, and it temporarily rectifies the problem, only to have it return when m… (閱讀更多)

I keep having display problems with one website in particular. I keep clearing the website cache, and it temporarily rectifies the problem, only to have it return when more data ends up in the website cache. I am clearing this cache several times a day. I tried closing and reopening Firefox, but that does not clear the cache, even though it is set to clear all browsing history upon closing.

KayTa 於 2 年前 詢問

jonzn4SUSE 最近回覆於 2 年前

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[MacOS Monterey] Firefox using 37GB of application memory, keeps crashing

I've experienced this about 4 times now over the past few weeks, at seemingly random intervals. This occurs on both my Mac mini and MacBook pro (both with M1), usually af… (閱讀更多)

I've experienced this about 4 times now over the past few weeks, at seemingly random intervals. This occurs on both my Mac mini and MacBook pro (both with M1), usually after browsing for an hour or more. Possible culprit - this seems to have only started happening after running a Snowflake proxy. Could this be the cause? If not, what else might it be?

Additional info Extensions - Bitwarden, SimpleLogin, uBlock Origin, Dark Reader Tracking protection - Strict

home.k022e 於 2 年前 詢問

Paul 最近回覆於 2 年前

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Firefox 105.0.3 (64-bit) - add-on drop-down menus are back w/white text. I need white w/black text

I have selected a particular theme (Classic Marine Blue) which I like. However, when I click on an item that has a dropdown menu, the background color of the dropdown is… (閱讀更多)

I have selected a particular theme (Classic Marine Blue) which I like. However, when I click on an item that has a dropdown menu, the background color of the dropdown is black with white text. I prefer white with black text. For example, this happens with the Library item with the drop downs Bookmarks, History, and Downloads.

I've tried using Firefox Colors, and couldn't solve the problem with a custom theme.

I get it that this happens because the text color on most of the toolbars is white, which apparently triggers Firefox to flip to a black background rather than staying with the original white background.

I don't wish to change the theme. All I want is my black-text on white-background drop down colors back.

Any suggestions? Please help. This is really annoying.

klgrube 於 2 年前 詢問

Terry 最近回覆於 2 年前

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youtube video quality not going over 480p

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (… (閱讀更多)

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (for ex twitch) and if this could be fixed i would never go back to chrome

biqxed 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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2 windows always open when clicking on a website link

Hello, I am using Firefox (105.0.3) on a Macbook Pro Mac OS 12.6 as a default browser. Every time I click on a link two firefox windows always open up. I can't find anywh… (閱讀更多)

Hello, I am using Firefox (105.0.3) on a Macbook Pro Mac OS 12.6 as a default browser. Every time I click on a link two firefox windows always open up. I can't find anywhere why that issue keeps popping up because I've used firefox nightly and haven't had that issue at all. Any help would be appreciated!

zen_god87 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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When is session information saved?

When my system crashes, the session that is restored is from some time back. I was wondering when Firefox stores its session information and is there any way to force an… (閱讀更多)

When my system crashes, the session that is restored is from some time back. I was wondering when Firefox stores its session information and is there any way to force an update? How can I insure that the new session is saved?

canticle 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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pin tabs lost during windows update reboot

Here is a suggestion for you guys. Instead of using whatever cache files you have for pinned tabs, why not put a pinned tabs section in bookmarks so we don't have to wor… (閱讀更多)

Here is a suggestion for you guys.

Instead of using whatever cache files you have for pinned tabs, why not put a pinned tabs section in bookmarks so we don't have to worry about something funny eliminating the tabs. Make it easy on the user and don't force them to look for session files copy/rename, etc. Be smart.

waynejrasmussen 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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Does Firefox/Mozilla honestly not care that their latest update is locking up and do not want to recieve any feedback about their issues from the people they want to purchess/donate money from

That the firefox auto-downloads cause browser/computer issues effecting usability until you install them is bad enough, but today's automatic download once installed has … (閱讀更多)

That the firefox auto-downloads cause browser/computer issues effecting usability until you install them is bad enough, but today's automatic download once installed has repeatedly locked up the browser and apparently there is no interest on mozilla's part to hear said feedback? Or is there actually some way to actually report a bug in a firefox update to firefox/mozilla?

Wildcatter1963 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 年前

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How to limit multiple process in Firefox 105.0.3 (64bit)

I notice that I sometimes have as much as 14 Firefox processes running at the same time, even though I only have one tab open. E.g. just starting up produces 9 processes… (閱讀更多)

I notice that I sometimes have as much as 14 Firefox processes running at the same time, even though I only have one tab open.

E.g. just starting up produces 9 processes, consuming some 43% of memory! I see no way to limit the number of process in Settings->Performance (ALL "solutions" to this problem involve changing the "Content process limit", but that seems to have gone in the latest Firefox version?) What do I do?

jwkooistra 於 2 年前 詢問

Terry 最近回覆於 1 年前

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Can't connect to ups.com but works fine to www.ups.com

I've tried disabling all my add-ons and no luck. Cleared caches and ups-related cookies. Chrome resolves ups.com to https://www.ups.com/us/en/Home.page, but Firefox won… (閱讀更多)

I've tried disabling all my add-ons and no luck. Cleared caches and ups-related cookies. Chrome resolves ups.com to https://www.ups.com/us/en/Home.page, but Firefox won't. If I type that full address it connects fine. Just ups.com gives a site timed out message (see image). Thanks, DougP

ratnip3 於 2 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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Paddy Power Horse Racing Live Feeds No Longer Working ?

I have gone into Paddy Power website today in order to watch live racing and suddenly it is unable to load the live feed. Is there something I can do to get this working … (閱讀更多)

I have gone into Paddy Power website today in order to watch live racing and suddenly it is unable to load the live feed. Is there something I can do to get this working again please ? I attach a screen shot of what I am seeing.

Many thanks for any help you can provide

stanstyman 於 1 年前 詢問

stanstyman 最近回覆於 1 年前

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Mozilla Firefox failing as a browser on many levels. I find myself having to switch to safari or chrome to complete transactions.

bold textMozilla Firefox failing as a browser on many levels. It's been my default browser for years. I am now having to switch to safari or chrome to complete transactio… (閱讀更多)

bold textMozilla Firefox failing as a browser on many levels. It's been my default browser for years. I am now having to switch to safari or chrome to complete transactions & for basic utilization of websites where there was not a problem before.

Firefox 105.0.3 MacOs Monterey Version 12.6

josleed 於 2 年前 詢問

josleed 最近回覆於 1 年前

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Every time I close out of Firefox and then later, reopen Firefox, it restores my previous session

Every time I close out of Firefox and then later, reopen Firefox, it restores my previous session. This is despite my settings being like so: https://user-media-prod-cd… (閱讀更多)

Every time I close out of Firefox and then later, reopen Firefox, it restores my previous session.

This is despite my settings being like so:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-10-10-07-31-50-59f657.png

And my "about: config" set like so:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-10-10-07-34-04-637557.png

What can be done so that, after closing Firefox, it does *NOT* restore my old session when I decide to open Firefox again?

Gogogodzilla 於 2 年前 詢問

Gogogodzilla 最近回覆於 1 年前

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All keyboard shortcuts stop working in Firefox

Hello, since the last update to 105.0.3 I've been having bugs with my keyboard. For unknown reasons, in the middle of nowhere, Firefox can just stop registering any keybo… (閱讀更多)

Hello, since the last update to 105.0.3 I've been having bugs with my keyboard. For unknown reasons, in the middle of nowhere, Firefox can just stop registering any keyboard shortcuts, like Ctrl+A, Alt+Shift when I try to change my keyboard layout and so on. Relaunching Firefox temporary solves the problem until after undetermined period of time it happens again. I didn't have this bug before, I haven't changed my system settings nor Firefox settings recently, so I don't know what might be causing it

Waffleur 於 1 年前 詢問

Waffleur 最近回覆於 1 年前